OakNorth Bank Reviews 

21,007
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 4,088 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that opening accounts online and navigating the website is exceptionally straightforward, secure, and user-friendly. People consistently praise the highly competitive interest rates and efficient fund transfers provided throughout their fixed term investments. Consumers find the overall end to end process extremely smooth, reliable, and well organized from start to finish. However, some customers also noted concerns about unexpected interest rate fluctuations or third party processing issues. A few reviewers mentioned desiring faster access options or experiencing occasional service limitations with certain features. Despite these minor drawbacks, consumer satisfaction remains broadly positive regarding the general banking services offered.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting how stress-free and easy... See more

Website

Consumers find website to be positive, highlighting that the online platform is very intuitive and simple to... See more

Service

Reviewers mention positive feedback about service, expressing high satisfaction with polite, friendly,... See more

Price

Users describe positive interactions with price, frequently highlighting competitive interest rates and easy... See more

Value for money

Reviewers highlight positive aspects of value for money, frequently praising the good interest rates and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used OakNorth before super easy to set up on line, when savings mature clear simple instructions with interest and when your funds are going transferred to your nominated account . No compl... See more

Company replied

Rated 5 out of 5 stars

Really easy to go on to the website . All information there to check and find out about new products,interest rates and different accounts. Easyily can move and deposit without any issue. Very happy w... See more

Company replied

Rated 5 out of 5 stars

It was really easy to open an account online. I couldn't transfer money directly from my nominated bank account but I think that was due to security from my bank rather than Oak North. Was easyvto do... See more

Company replied

Rated 5 out of 5 stars

I opened a Fixed rate cash ISA and was pleased with the account rate. It was for a transfer from another provider which had not matured. Whilst waiting for the maturity period to end the product rat... See more

Company replied


Company details

  1. Bank
  2. Financial Institution
  3. Private Sector Bank
  4. Savings Bank

About OakNorth Bank

Written by the company

Founded in 2015 by entrepreneurs, OakNorth is a digital bank focused on empowering scaling businesses with £1m-£100m in turnover that are often overlooked by traditional banks. Through fast, flexible debt finance, OakNorth has injected over £11bn into UK and US communities, supporting growth across diverse sectors, including healthcare, hospitality, manufacturing, property development, and more. OakNorth also offers tailored business banking solutions, including current accounts and savings vaults, designed to help businesses scale at speed. For personal savers, the bank provides competitive savings accounts, enabling customers to achieve their financial goals while contributing to the growth of UK entrepreneurs and high-growth businesses. It is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Visit www.oaknorth.co.uk for more information.

Contact info

4.8

Excellent

TrustScore 5 out of 5

21K reviews

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4.8

All reviews

(21,007)

3,960 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to Open App Based Account

Easy to open and good introductory rates of interest. Refer a friend scheme useful.

August 12, 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're so pleased you found the account easy to open and appreciate your positive feedback on our interest rates and the refer a friend scheme!

Rated 5 out of 5 stars

Very good

Very good overall

August 13, 2026
OakNorth Bank logo

Reply from OakNorth Bank

Thank you for your feedback. We’re delighted to hear that you had a positive experience with OakNorth.

Rated 5 out of 5 stars

A Very Good Service

August 13, 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're truly happy to hear you had such a positive experience with our service. Your kind words are greatly appreciated!

Rated 5 out of 5 stars

Great Bank

Great company, compatible rates and friendly customer service.. Thanks! 😊

August 13, 2026
OakNorth Bank logo

Reply from OakNorth Bank

We are so happy to hear that you had a great experience with our company! We appreciate your kind words about our rates and friendly customer service. Thank you for your feedback!

Rated 5 out of 5 stars

Great interest rate

Great interest rate, easy to set up new account. Nice phone app 👍

August 13, 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're so pleased to hear you appreciate our interest rate and found setting up your new account easy. We're also glad you like our Mobile app!

Rated 5 out of 5 stars

EASY WEBSITE TO NAVIGATE

EASY WEBSITE TO NAVIGATE. COMPETETIVE INTEREST RATES

August 13, 2026
OakNorth Bank logo

Reply from OakNorth Bank

We appreciate your feedback! We're delighted to hear that you found our website easy to navigate and that you're happy with our competitive interest rates.

Rated 5 out of 5 stars

Easy and efficient to open an account…

Easy and efficient to open an account and a good rate of interest.

August 13, 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're so pleased to hear that opening your account was easy and efficient, and that you appreciate our interest rate. Thank you for your positive feedback!

Rated 5 out of 5 stars
OakNorth Bank logo

Reply from OakNorth Bank

We're so happy to hear you had a great experience with us! Thank you for sharing your positive feedback.

Rated 5 out of 5 stars

to take look at other banks as…

Started to take look at other banks as my investment was about to mature, decided to reinvest with OakNorth as they have very good interest options and have been very happy with oaknorth
In the past.

August 11, 2026
OakNorth Bank logo

Reply from OakNorth Bank

We are so pleased to hear that you decided to reinvest with us and that you're happy with our interest options! It's wonderful to know you've had a positive experience with us in the past.

Rated 5 out of 5 stars

Easy to use web site

Really easy and clear instructions to withdraw some money and open new account. Useful notifications of upcoming maturity options. Interest rates usually competitive with you.

July 25, 2026
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Reply from OakNorth Bank

We're so pleased to hear that you found our instructions clear for managing your money and opening a new account. We're also glad our maturity notifications and competitive interest rates are helpful!

Rated 5 out of 5 stars

A good rational choice of banking and…

A good rational choice of banking and gives a wonderful service. Easy to access the website.

August 11, 2026
OakNorth Bank logo

Reply from OakNorth Bank

Thank you for your feedback. We’re delighted to hear that you have been happy with the service you received and found our website easy to access.

Rated 5 out of 5 stars

Good service

Good service

August 12, 2026
OakNorth Bank logo

Reply from OakNorth Bank

Thank you for your feedback. We’re pleased to hear that you were happy with the service you received.

Rated 5 out of 5 stars

A great bank with a very user-friendly…

A great bank with a very user-friendly website. It's easy to open an account and manage it. Good interest rates too.

August 26, 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're so pleased to hear you find our bank great and our website user-friendly. It's wonderful that you found it easy to open and manage your account, and that you appreciate our good interest rates!

Rated 5 out of 5 stars

Quick and simple to action new account…

Quick and simple to action new account and transfer

August 12, 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're so pleased to hear that setting up your new account and transferring funds was a quick and simple process. Thank you for your positive feedback!

Rated 5 out of 5 stars

It was really easy to open a new…

It was really easy to open a new account with OakNorth, the whole process was easy to follow and was completed in minutes. Many thanks!

August 26, 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're so pleased to hear that opening a new account with us was an easy and straightforward process for you. Thank you for your kind feedback!

Rated 5 out of 5 stars

I really love the OakNorth app...

I really love the OakNorth app.... One of my absolute favourites. Being able to see accounts, balances, interest payable at maturity, time showing how long it has been active and time to maturity is all at my finger tips! It is so easy to navigate and find/apply for other available accounts - the applications are straightforward and quick, and when I have needed to speak to a member of the customer service team they have been friendly, professional and well informed. I would recommend OakNorth Bank without hesitation.

August 10, 2026
OakNorth Bank logo

Reply from OakNorth Bank

We are so pleased to hear how much you appreciate our app and its features, especially the ease of navigating account information and applying for new accounts. It's wonderful to know that our customer service team has provided you with such a positive experience. We truly value your recommendation and are grateful for your kind words.

Rated 4 out of 5 stars

Concise clear information given

Concise clear information given. Good rates. Speedy service.

August 11, 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're delighted to hear that you found our information clear and concise, and that you appreciated our good rates and speedy service. Thank you for your positive feedback!

Rated 5 out of 5 stars

Been with Oaknorth for several years…

Been with Oaknorth for several years and everytime we reinvest we get a bonus rate, they have been very good and the reinvestment is plain sailing

August 26, 2026
OakNorth Bank logo

Reply from OakNorth Bank

We're delighted to hear that you've had such a positive experience with us over several years. It's wonderful to know that you appreciate the bonus rates upon reinvestment and find the process straightforward. Thank you for your kind feedback!

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