What great customer service, from purchase to delivery of garden furniture. Placed order late one evening, received a call at 9am following morning to arrange delivery, that week! Got called day bef... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
First time purchase from this company and delighted with the service provided. Usually a bit tentative ordering online from a company unknown to me, however the experience was straight forward, easi... See more
Excellent service. Placed the order and received a confirmation email. The following day had a phone call to arrange delivery. The furniture was delivered 2 days later, the driver called ahead, was on... See more
We ordered garden furniture & the process couldn’t have been more efficient & stress free. I spoke to a member of staff, who was really helpful, ordered it online & it arrived 2 days later. I am reall... See more
Company details
Written by the company
Oaktree Garden Centre: Your Green Oasis 🌿🌼 Discover the ultimate destination for outdoor living! Whether you’re an amateur gardener or a seasoned pro, we’ve got you covered. Here’s why Oaktree is your ideal choice: Largest Showroom: Explore the UK’s largest Garden Furniture & BBQ showroom. From elegant dining sets to cosy loungers, find the perfect pieces for your outdoor haven. Expert Horticultural Advice: Our own nursery team offers acres of plants and expert horticultural advice. Cultivate your green dreams with confidence. Family-Run Excellence: Oaktree is more than a business—it’s a family legacy. We’re conveniently located in Berkshire between Bracknell and Ascot, making us easily accessible from across the south and London. Transform your outdoor space with Oaktree. Your garden awaits!
Oaktree Garden Centre
Written by the company
- Garden Furniture & BBQ Price Commitment
- Bringing you the lowest online prices Everyone wants a bargain, great service and speedy delivery! If you are looking to buy new garden furniture or the latest gas BBQ at the lowest price possible talk to us. We always do our best to bring cheap online prices to you while offering you the service and back up you would expect from a large family run garden centre and nursery.
- Seen It Cheaper
- Just give us a call on 01344 578333
Contact info
Brockhill, RG42 6LH, Bracknell, United Kingdom
- 01344 578333
- shop@oaktreegardencentre.com
- oaktreegardencentre.com
4.8
Excellent
2K reviews
Replied to 75% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent quality and superb service
Ollie from online sales ensured an excellent service - we struggled to put up our garden table so a team were sent out to help with no complaint - the whole experience of dealing with Oaktree was great and price and product quality couldn’t be beaten - top marks
April 8, 2026
Excellent communication all the way…
Excellent communication all the way from placing my order through recieving the product. Speedy delivery and received my order in perfect condition by a very helpful driver.
April 3, 2026
Fantastic customer service!
Fantastic customer service!
We bought a BBQ there and both of us were extremely impressed with the the member of staff, Dan, who dealt with us. He was very knowledgeable, kind and helpful. Dan arranged to have our chosen BBQ assembled and delivered to our home within a few days. The two guys who delivered it were also really helpful and carried it right round to the back of our house and placed it on our deck. We couldn't have asked for more.
The butcher there was great too.
Thank you to all the staff at Oaktree!
March 5, 2026
Unprompted review
Highly recommended
The trees arrived quickly, very securely packed in recyclable materials
February 24, 2026
Very good prices and fast delivery
November 10, 2025
User friendly website.
User friendly website.
Good prices and goods as described.
Efficient delivery no problems.
November 4, 2025
Excellent service
Excellent service
Very quick delivery
Definitely recommend this company
October 8, 2025
Great service
Great service. Communication was excellent with a phone call to confirm order and dispatch. Delivery arrived as expected and driver was very helpful. Very quick service too, and the price of the product was very competitive. Can't fault this overall purchase experience
July 30, 2025
Great second time round next day…
Great second time round next day delivery. First not so good as the parcel never appeared
however would not hesitate to buy products again in the future. Very helpful on the telephone on Monday.
i was told to ring on Monday when i rang on Saturday.
July 17, 2025
Good price on the item we purchased
Good price on the item we purchased, we were assisted over the phone prior to making our purchase and delivery to our door was within 48 hours
July 11, 2025
Great service
Received an email confirmation within minutes of placing my order and another once items were dispatched and my order arrived next day as promised.
July 11, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.