Well I ordered 2 Traeger pellet containers, as they were a few pounds cheaper than anywhere else. These were ordered late on Friday night/Saturday morning and to my surprise they were despatched Sa... See more
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See what reviewers are saying
The service was great, I received my purchase in less than 24hrs from ordering. Was a little hesitant about the payment system. I wanted to pay using my credit card, and I had to do this via the PayPa... See more
Recommended to the Provence heater by a friend who uses a few round his home as alternative to central heating. Very pleased with the product, even more so by the company -Socal. Very easy to make my... See more
We have ordered several things from Socal and they have always been well packaged and delivered quickly! I did a click and collect order the other week and they emailed to double check I wanted to cli... See more
Company details
Written by the company
We are the UK's leading supplier of Calor gas and Barbecue equipment. From our a large appliance showroom here in Southampton we pride ourselves on our in depth product knowledge and great customer service. Free local delivery is always available using our own fleet of vehicles and we can deliver further afield using a number of delivery options.
Contact info
Third Avenue, SO15 0JX, Southampton, United Kingdom
- 02380 788155
- websales@socal.co.uk
- socal.co.uk
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great friendly service
Online ordering was easy and product…
Online ordering was easy and product delivered within 48 hours
Good price
Good price, easy access to shop premises, friendly, efficient service for collection.
Great service
Really impressed with price, speed of delivery and communication. Would definitely use again
Great
Item arrived on time, well packaged. Most competitive price for this particular YETI mug I could see in UK.
Cadac Grill/braai
Contacted the store and the guy on the phone was very helpful,great price and quickly despatched arrived next day,all good 👍.
Socal provides excellent service & great prices
Socal provide an excellent service to their customers; from being able to purchase gas cylinders simply online through to prompt delivery within a couple of days all at a very competitive price.
The only suggestion for improvement is if they could send an email or text message letting their customers know their order is out for delivery would be really helpful. Our cylinders are behind a locked gate, so we need to know whether to leave it unlocked.

Reply from Socal
Excellent service.
The service was great, I received my purchase in less than 24hrs from ordering. Was a little hesitant about the payment system. I wanted to pay using my credit card, and I had to do this via the PayPal portal (I don’t have a PayPal account) but all worked out fine without creating an account.
Quick packing and delivery.
Excellent customer experience
Had difficulty with my PayPal so called up to enquire about a yeti cooler. The guy on the phone was super helpful 10/10 customer service. Delivery arrived in less than 24 hours!
Highly recommend and nice to support a smaller business.
Quick and easy
Parcel came quickly (2 days), in great condition and I didn't have any issues with their website. Allowed me to buy an item for my partner that I struggled to find anywhere else online. All round good service.
Great price and excellent service .
Weber pizza stone
The ordering process was a little clunky but eventually got it to accept the details provided and paid. Next day delivery arrived when they said it would. Huge amount of packaging compared to the size of the item. Opened up the product box to check it wasn’t broken. Product is intact but one end of the box was very wet so glad I noticed that before picking it up, otherwise it might have fallen out of the box and cracked it. Guessing the product has been stored in a damp location. Apart from that, all good. Can’t argue with the price paid
Ordered Yeti products online and…
Ordered Yeti products online and collected at Southampton store - very friendly in there.
Rapid response time
Rapid response time. Friendly, helpful driver. What more could you ask!
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