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Rated 5 out of 5 stars

Well I ordered 2 Traeger pellet containers, as they were a few pounds cheaper than anywhere else. These were ordered late on Friday night/Saturday morning and to my surprise they were despatched Sa... See more

Rated 5 out of 5 stars

The service was great, I received my purchase in less than 24hrs from ordering. Was a little hesitant about the payment system. I wanted to pay using my credit card, and I had to do this via the PayPa... See more

Rated 5 out of 5 stars

Recommended to the Provence heater by a friend who uses a few round his home as alternative to central heating. Very pleased with the product, even more so by the company -Socal. Very easy to make my... See more

Rated 5 out of 5 stars

We have ordered several things from Socal and they have always been well packaged and delivered quickly! I did a click and collect order the other week and they emailed to double check I wanted to cli... See more

Company details

  1. Grill Store
  2. Garden Furniture Shop
  3. Gas Shop
  4. Outdoor Furniture Store

Written by the company

We are the UK's leading supplier of Calor gas and Barbecue equipment. From our a large appliance showroom here in Southampton we pride ourselves on our in depth product knowledge and great customer service. Free local delivery is always available using our own fleet of vehicles and we can deliver further afield using a number of delivery options.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

Item arrived on time, well packaged. Most competitive price for this particular YETI mug I could see in UK.

March 4, 2026
Rated 5 out of 5 stars

Socal provides excellent service & great prices

Socal provide an excellent service to their customers; from being able to purchase gas cylinders simply online through to prompt delivery within a couple of days all at a very competitive price.

The only suggestion for improvement is if they could send an email or text message letting their customers know their order is out for delivery would be really helpful. Our cylinders are behind a locked gate, so we need to know whether to leave it unlocked.

February 13, 2026
Socal logo

Reply from Socal

Thank you for your feedback. We feel your pain and are currently in the process of upgrading the website. So hopefully it will be vastly improved next time you go to use it.

Rated 5 out of 5 stars

Excellent service.

The service was great, I received my purchase in less than 24hrs from ordering. Was a little hesitant about the payment system. I wanted to pay using my credit card, and I had to do this via the PayPal portal (I don’t have a PayPal account) but all worked out fine without creating an account.

February 6, 2026
Rated 5 out of 5 stars

Excellent customer experience

Had difficulty with my PayPal so called up to enquire about a yeti cooler. The guy on the phone was super helpful 10/10 customer service. Delivery arrived in less than 24 hours!
Highly recommend and nice to support a smaller business.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Quick and easy

Parcel came quickly (2 days), in great condition and I didn't have any issues with their website. Allowed me to buy an item for my partner that I struggled to find anywhere else online. All round good service.

December 7, 2025
Rated 4 out of 5 stars

Weber pizza stone

The ordering process was a little clunky but eventually got it to accept the details provided and paid. Next day delivery arrived when they said it would. Huge amount of packaging compared to the size of the item. Opened up the product box to check it wasn’t broken. Product is intact but one end of the box was very wet so glad I noticed that before picking it up, otherwise it might have fallen out of the box and cracked it. Guessing the product has been stored in a damp location. Apart from that, all good. Can’t argue with the price paid

November 29, 2025

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