This was an online order, not in store. I ordered 2 Yeti Tumblers online on a Monday evening. The email confirming dispatch came through before the sale confirmation, so already alarm bells were ri... See more
Company replied
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This was an online order, not in store. I ordered 2 Yeti Tumblers online on a Monday evening. The email confirming dispatch came through before the sale confirmation, so already alarm bells were ri... See more
Company replied
Well I ordered 2 Traeger pellet containers, as they were a few pounds cheaper than anywhere else. These were ordered late on Friday night/Saturday morning and to my surprise they were despatched Sa... See more
Recommended to the Provence heater by a friend who uses a few round his home as alternative to central heating. Very pleased with the product, even more so by the company -Socal. Very easy to make my... See more
We have ordered several things from Socal and they have always been well packaged and delivered quickly! I did a click and collect order the other week and they emailed to double check I wanted to cli... See more
We are the UK's leading supplier of Calor gas and Barbecue equipment. From our a large appliance showroom here in Southampton we pride ourselves on our in depth product knowledge and great customer service. Free local delivery is always available using our own fleet of vehicles and we can deliver further afield using a number of delivery options.
Third Avenue, SO15 0JX, Southampton, United Kingdom
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Replied to 75% of negative reviews
Typically replies within 48 hours
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The ordering process was a little clunky but eventually got it to accept the details provided and paid. Next day delivery arrived when they said it would. Huge amount of packaging compared to the size of the item. Opened up the product box to check it wasn’t broken. Product is intact but one end of the box was very wet so glad I noticed that before picking it up, otherwise it might have fallen out of the box and cracked it. Guessing the product has been stored in a damp location. Apart from that, all good. Can’t argue with the price paid
Ordered Yeti products online and collected at Southampton store - very friendly in there.
Rapid response time. Friendly, helpful driver. What more could you ask!
Your delivery was perfect in every way. Plenty of warning, bang on time and carried my purchase into the house in the pouring rain for me.
After checking the length of a thermocouple before ordering a pack of two disappointing to find on arrival one was the advised length 450 mm the second was only 250 mm, the second item a electro magnetic valve was not compatible, after emailing and asking for advice was just told to return the items for refund, I replied asking for another 450mm thermocouple to be sent as originally ordered. No reply received

Reply from Socal
Easy to purchase and delivers next day, very happy
Very efficient. Order made online, delivery next day by very engaging driver. Great service
Very quick response to my order, delivered within a few days
Really amazing service and smooth process from ordering to delivery
Ordered from Socal on two occasions now for some Yeti products (including a new, popular release). The customer service I’ve received has been top notch! Delivery is also extremely quick and reliable (DPD). Would definitely order from here again and would recommend. Thanks.
Brilliant service! Quick and well packaged delivery. Superb friendly and ineligible customer service. Highly recommend!!!
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