Oasis Palm Dubai Reviews 4

TrustScore 3 out of 5

3.0

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Company details

  1. Travel & Vacation

Information provided by various external sources

The Oasis Palm Tourism LLC was formed with the aim to provide world class tourism services based on the ethos of “Customer First – Always”. It was established by Ishrat Ali Khan, who brought with him over 20 years of travel industry experience with a c...


Contact info

3.0

Average

TrustScore 3 out of 5

4 reviews

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Rated 2 out of 5 stars

Shocking experience

Me and my girlfriend where shocked on 8th of may.
The whole Organisation was horrible.

- Pick up:
More than 1 hour later as announced and this with increased price for pickup directly on hotel. Was also first at wrong hotel.

Surcharge due to hotel location although then drove in the same direction to other hotels and we were the first to be picked up.

- Drive to Desert:

Was okay. Driver (Amir) was friendly and kind!

Drive through desert:

Around 5-10 minutes (less than expected)

Desert Camp:

After got asked to upgrade to vip status, we were alone and every minute someone came and wanted to sell us any goods.

The food itself was very bad, as I and my girlfriend got instant stomach problems till early next day in the morning.

We want a refund!
Booking number was: Sales_Order_174662

Booking was done through my girlfriends (Ms. Sandra L.) credit card

NO ONE IS REPLYING TO US! We used several methods to get in touch with them!

May 8, 2024
Unprompted review

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