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Rated 2 out of 5 stars

Invested on 6 peer to peer lending platforms. 4 gave me solid 7%+ returns, 1 went bankrupt, and October delivered a 2.5% loss. All but October have since ceased operating or changed their business mod... See more

Rated 1 out of 5 stars

I've been enthusiastic about October until they got acquired. Since, no new project - ok - and ongoing projects are falling into default one after the other.... It seems they no longer care about... See more

Rated 1 out of 5 stars

I invested 5.000€ in 20 projects during 6 months. Many of them behind with the repayments or just failed. One of them actually just repaid on month and then stopped so I guess the borrower so an oppor... See more

Rated 1 out of 5 stars

Absolutely a disgrace in the beginning was very enthusiastic only after they got acquired downhill rapidly. No more projects and feels they don't care about there costumers anymore. My advice stay as... See more

Company details

  1. Non-Bank Financial Service

Written by the company

October ceased offering new loans starting in early 2024.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

971 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

No longer a viable business model

Invested on 6 peer to peer lending platforms. 4 gave me solid 7%+ returns, 1 went bankrupt, and October delivered a 2.5% loss. All but October have since ceased operating or changed their business mode to BtoC. To their credit, they continue to chase borrowers and try to limit losses. Still, in my view this type of business was a failed experiment.

October 31, 2025
Unprompted review
Rated 1 out of 5 stars

A great idea turned totally bad

I can unfortunately only echo many of the comments below, notably the very sketchy information on late loan repayments, Client support reactivity is also below par and this does not help to retain trust. Last (and not least) the platform has been totally unavailable to access on my laptop or the app and in absence of response to my queries by mail, I am considering reporting it to the regulators.

October 8, 2025
Unprompted review
Rated 1 out of 5 stars

0.35% return

I invested 5.000€ in 20 projects during 6 months. Many of them behind with the repayments or just failed. One of them actually just repaid on month and then stopped so I guess the borrower so an opportunity in this platform to run away with the money. Overall, my net yield was 0.35%.

May 11, 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely a disgrace in the beginning…

Absolutely a disgrace in the beginning was very enthusiastic only after they got acquired downhill rapidly. No more projects and feels they don't care about there costumers anymore.
My advice stay as far away from this.

September 17, 2024
Unprompted review
Rated 1 out of 5 stars

Was great until they got acquired

I've been enthusiastic about October until they got acquired. Since, no new project - ok - and ongoing projects are falling into default one after the other....

It seems they no longer care about their customers and financed projects. Not much update except to notify about new defaults.

After having invested in more than 200 projects, I'm now 1% interest overall! Until I'm not which is to be expected as they don't look after financed projects and expected capital to be reimbursed...

August 13, 2024
Unprompted review
Rated 2 out of 5 stars

October has had no projects to invest…

October has had no projects to invest in offered on the platform the last 2-3 months. This, for an investment platform seems very concerning and problematic. Since my last review more of my investments have had late repayments/defaulted completely. Would not recommend October to anyone with the developments experieced lately

June 16, 2024
Unprompted review
Rated 1 out of 5 stars

I am on October since november 2021

I am on October since november 2021. There is a important lack of updates when projects are in default. VERY IMPORTANT LACK OF INFORMATIONS ABOUT IT + I think projects are not filtered enough. Some defaults projects could have been in avoided with a more efficient analysis from "October experts".

I invested in 60 projects : 12 are in defaults (some of them had payments issues less than 2 months after the beginning of the loan, there is C-, C, and B projects). Conclusion, the interests I received are not sufficient to cover the losses, I lost money.

(October funds invest in some projects) I think the platform will encouter financial issues soon (if it is not already the case). I do not recommend it.

August 16, 2023
Unprompted review
October logo

Reply from October

Hello Lea,

Thank you for your review and your feedback. We're sorry to hear that your experience with October was not what you had hoped.

Regarding the defaults: Please note that when a repayment of a project is late, we apply a provision to your portfolio. This is reflected in your rate of return and your gains. However, we do our best to recover these late repayments. Therefore, these defaults (and the provisions) are not an actual loss, as there is a possibility that these projects will still be recovered.

We would appreciate it if you could give us any detail on what you would like to see more in the updates on the projects that are in default. For each project, we give regular updates on the information we have. We would greatly appreciate it if you could contact us on what more information you would like to see, so we can try and improve this in the future.

Again, we're sorry we could not meet your expectations. If you would like to discuss your portfolio or any other feedback in further detail, please don't hesitate to contact us through our chat on the website.

Have a nice day,

The October team

Rated 4 out of 5 stars

Quite reliable App for iPhone

Quite reliable App for iPhone, responsive, quite user-friendly and displaying the necessary figures. To be improved I would say, is the long list of Loans which cannot be sought by keyword, cannot be sorted by any criteria, cannot be extracted in tabular format and does not display the initial loan length in months.

July 17, 2023
Unprompted review
October logo

Reply from October

Thank you for your review, we greatly appreciate it! Regarding the list of loans in the app: it is possible to search for loans by keyword (on top of the page). For now, unfortunately, it's not possible to sort by criteria on the app indeed. It is, however, possible to do this on a desktop. Thanks a lot for your feedback about this, we will discuss it internally for possible future implementation!

Rated 4 out of 5 stars

Sound & Dinamic investing activity.

Still some features to improve, such as the identification of amortized loans (for personal control) or some information of the companies, inconsistent for automatized but..... they are listening and trying to improve it. Many chances to analyse and invest.

July 12, 2023
Unprompted review
October logo

Reply from October

Thank you so much for sharing your experience with us. We value all feedback we receive, and, indeed, always try to improve accordingly. Thanks again and have a great day!

Rated 1 out of 5 stars

Please stop with the BOT and let me…

Please stop with the BOT and let me talk to a real person.

December 30, 2021
Unprompted review
October logo

Reply from October

Hello Virgile,

Our apologies that our Bot couldn’t give you the answer that you needed. For customer support we have a Customer Success team who supports our lenders. Because our team is not big, we have the Bot to help us to answer you faster. If the bot is not able to help you, your message is forwarded to one of us. We will then help you further with your problem.

We hope the reply you got in the chat from our Customer Success team helps you further to use our platform.

Best regards,

October team

Rated 1 out of 5 stars

Can´t withdraw funds

I try to withdraw part of the funds 6 days ago, butI always get an error message. I got my IBAN and all details right. The support given is very bad, because the answer I recived was to wait, then I receive an email that the problem was solve, but is not.......
Very bad when you place your money and they don't release the funds you place and that are available.

December 29, 2021
Unprompted review
October logo

Reply from October

Hello Jose,

First of all we would like to apologize for this situation. We tried to support you the best we could and that is the reason why we first contacted our service payment provider to investigate this issue. Due to holidays their reply took longer then we’re used to from them. After their investigation we needed to investigate internally what could be the problem. This also took longer than expected because our own teams were also on their holiday breaks.

Luckily the problem got solved yesterday. Nevertheless, we will try our best to help you even faster in the future if ever needed.

Best regards,

October team

Rated 3 out of 5 stars

Great platform, might need to improve risk assessment/add insurance

Application and system works fairly well, but I think the risk assessment is not really good. I don't find it normal that having 110€ in earnings, 40€ are unpaid, leaving after 3 years the total return in 60€ with money put in 100+ projects most of which in risk B or lower. I am also in mytriplea, with automatic applications for factoring and same return with-in a year and half amount invested, and also with an insurance that covers unpaid principal plus interests. I think october should review their risk assessment and/or find some kind of insurance for the lendings even if it at the expense of the interest, it's better 3% over 100€ than 3 delays (if not defaults) over 20€ lendings with 5% interest, to put an example.

November 10, 2021
Unprompted review
October logo

Reply from October

Hello Carles,

We are sorry to hear that you are not satisfied with the platform. To help you and to improve your experience in the future, we would like to highlight a few points about the October platform.

The losses that you mentioned are provisions (i.e. estimated losses). When a company defaults, we apply a provision to your outstanding capital to represent the amount of capital considered lost at a precise moment and to give you the most accurate picture of your portfolio. Our operations team works hard to recover you late instalments until the project is declared lost judicially. You can read more about the recovery process in our tutorials (https://help.october.eu/en/collections/2063017-my-portfolio). In case we recover the money, the provision will disappear and the project status will go back to 'live'.

About the risk assessment. Our credit team collects quantitative and qualitative data to estimates the repayment capacity of the company and give the project a score from A+ to C-, from high to low creditworthiness. They do that by using a combination of manual and automatic credit analysis and continuously work on improving the risk processes.

Nevertheless, investing in companies is never without risk and they could go into default. That is one of the reasons why we advise the lenders to diversify their portfolio as much as possible to reduce the impact of a default on their internal rate of return.

We hope that this answer helps you to understand your portfolio even better.

If not, please do not hesitate to contact us directly via the chat or send a e-mail to: support@october.eu

Best regards,

The October Team

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