Octoclassics helped me with a couple of parts for my R129 SL. Even some parts not on the website were made for me with good fitment. Of course sometimes something breaks or does not fit perfect. Fortu... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Good communication. Good packaging. Fast despatch. As described. Helpful when first item wasnt quite right size / fit. Ended up with a good fitting hard to find / replace part - no nonsense good quali... See more
They found the part I had been looking for over the last three months, something other places couldn’t manage. They also provided me with a much faster mail carrier, fully adapting to my needs. On... See more
Kamil made all my purchases from OctoClassic very easy. And since my special orders had to be handcrafted for my Mercedes (R129) - he continually kept me informed every week regarding my purchases. Th... See more
Company details
Written by the company
3D printed spare parts for classic cars
Contact info
71-75 Shelton Street, WC2H 9JQ, London, United Kingdom
- contact@octoclassic.com
- octoclassic.com
3.9
Great
459 reviews
Replied to 72% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered parts for a classic Mercedes…
I ordered parts for a classic Mercedes SL R129, Good quality parts and they have all the unique parts that are hard to come by. Overall great product and will surely order from them in the future. They also ship worldwide and very fast shipping to Thailand
December 6, 2022
Unprompted review
Reply from Octoclassic
Thank you very much, your satisfaction is very meaningful to us.
Things are improving
My original 1 star review was because I bought an air vent cover for my '87 Mercedes, which I couldn't get my hardware to fit into. I replied to one of their emails, but received no answer. I sent the package back in October. At the time I wasn't too happy about this. 115 British Pounds is a fair amount of money for me. Now for the update... I have since had contact with the company, which is why I did this in the first place. There was a miscommunication and that's Ok. They need a bit more information, which I will provide. Things aren't concluded just yet, but I'm happy at least they reached out to me. Cheers.
August 20, 2022
Unprompted review
Reply from Octoclassic
We are very sorry for this, however, we cannot find your email anywhere. Can you please write to Us again? We will surely find a solution to your problem.
Got the wrong color in my part
Got the wrong color in my part. Just sucks how hard is it orion grey….
November 14, 2022
Reply from Octoclassic
We are very sorry for this inconvenience, mistakes happen. I hope we can resolve this matter by email.
Unresponsive - Bad Service
I picked out items and had some questions. The annoying chat bot doesn't go away - yet it is a waste of time because no one responds. I emailed my questions and didn't get an answer. I placed an order, my account was charged. I asked a question about it and WITHOUT MY PERMISSION OR BY MY REQUEST, the order was summarily CANCELED. Very disappointing customer service.
November 27, 2022
Unprompted review
Reply from Octoclassic
We are very sorry to hear that. Could you please describe the situation to us in detail to email contact@octoclassic.com? Then we will be able to solve the problem. We do our best to make sure that our services are of the highest level.
Good communication
November 16, 2022
Reply from Octoclassic
We are very glad to hear it! Thanks for your opinion!
Quality items and fast shipping
November 17, 2022
Reply from Octoclassic
We are very glad to hear it! Thanks for your opinion!
Mercedes W126 Center console Gear shifter surround frame cover.
Ordered a mercedes W126 560 SEC Center console gear shifter surround frame cover. Few days later, I received the frame perfectly packed, ahead of schedule.
Looks of good quality and fits perfectly. Just a great service. Thanks you, OctoClassic.
October 21, 2022
Reply from Octoclassic
We are very pleased that you are satisfied with your purchase! Thank you for your review.
Octoclassic
Excellent
Excellent. Even though they did not have the part I required in their catalogue, I already had 1 but neede a second one.
I sent the one I had, and they reproduced it for me perfectly. Very easy to deal with.
October 19, 2022
Reply from Octoclassic
We are very glad to hear it! Thanks for your opinion!
occtoclassic
Reply from Octoclassic
All the time we are working and improving our products, so thank you very much for your feedback.
Best regards,
The Octoclassic team
Seen nothing heard nothing ?
November 10, 2022
Reply from Octoclassic
You received your order on 15.10. We're truly sorry it took so long, but unfortunately your order got stuck at customs.
easy to fit
easy to fit, no processing, usable parts
I want to choose more quick delivery.
November 8, 2022
Reply from Octoclassic
Thank you very much for your opinion.
Best regards,
The Octoclassic team
The speed of your reactions although…
The speed of your reactions although the product was not ok.
October 5, 2022
Reply from Octoclassic
Thank you very much for your opinion.
Best regards,
The Octoclassic team
I cannot complain about the product but…
I cannot complain about the product but when my parcel got delayed by TNT for more than 2 weeks the best response I got was we will give you 10% off your next order!!! My full concern is with the present order.
Had to push hard to get a reasonable response.
Once we got on the same page I got daily updates when they had new info.
Yes I truly would use you guys again..
Keep on top of your parcel tracking, people are relying on deliveries when you say it will happen.
September 5, 2022
Happy customer
Easy purchase and excellent product nice to know that we can still get these small but very important items for our classics ,and they are always expanding there portfolio
October 14, 2022
Reply from Octoclassic
Thank you very much for your opinion.
Best regards,
The Octoclassic team
Good experience but expensive product…
Good experience but expensive product for my SL.
August 29, 2022
Reply from Octoclassic
Thank you very much for your opinion.
Best regards,
The Octoclassic team
Great service and great product with…
Great service and great product with quick turnaround. Definitely will be using there services again
September 5, 2022
Excellent experience
Excellent experience. Got me what I needed at a fair price. Quick shipping. Highly recommend.
September 15, 2022
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