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Octoclassic Reviews 459

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TrustScore 4 out of 5

3.9

Auto Parts Store
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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their perfect craftsmanship, beauty, and how well custom pieces fit. Many found rare or hard-to-find parts that other companies couldn't provide, with some even mentioning that the company re-engineered parts to improve their durability. The service is frequently praised for being helpful, responsive, and speedy, with staff adapting to customer needs and providing excellent communication. However, some customers were not happy with the quality of certain products, describing them as brittle, poorly finished, or not matching the original equipment in terms of gloss and shine. There were also complaints about delivery issues, including long delays, missing parcels, and unexpected customs charges, with some reviewers feeling that communication regarding these problems was inadequate.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Many customers praise the excellent quality of... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praised the excellent quality, with some... See more

Service

Reviewers highlight ambiguous aspects of service. Some customers praise the responsive, helpful, and speedy... See more

Order

Users describe ambiguous interactions with order. While some customers experienced smooth transactions, free... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many reviewers report significant delays, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Octoclassics helped me with a couple of parts for my R129 SL. Even some parts not on the website were made for me with good fitment. Of course sometimes something breaks or does not fit perfect. Fortu... See more

Rated 5 out of 5 stars

Good communication. Good packaging. Fast despatch. As described. Helpful when first item wasnt quite right size / fit. Ended up with a good fitting hard to find / replace part - no nonsense good quali... See more

Rated 5 out of 5 stars

They found the part I had been looking for over the last three months, something other places couldn’t manage. They also provided me with a much faster mail carrier, fully adapting to my needs. On... See more

Rated 5 out of 5 stars

Kamil made all my purchases from OctoClassic very easy. And since my special orders had to be handcrafted for my Mercedes (R129) - he continually kept me informed every week regarding my purchases. Th... See more

Company details

  1. Auto Parts Store

Written by the company

3D printed spare parts for classic cars

Contact info

3.9

Great

TrustScore 4 out of 5

459 reviews

5-star
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1-star

Replied to 72% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Circular economy classic car parts!

Octoclassic are really coming of age. Committed to continuously improving quality for advanced manufacturing tech. Ordered a range of parts so far, large and small. Careful fitting avoids disappointment. Excellent communicators. Responsive and customer centric. Keep an eye out for good deals.

January 31, 2024
Unprompted review
Rated 5 out of 5 stars

2002 Jaguar XKR Convertible Seat…

2002 Jaguar XKR Convertible Seat Escutcheon. Permanently out of OEM stock - and unbroken good secondhand ones are rare as hens teeth! Octoclassic's version an excellent alternative. Not cheap, but good quality, good fit and good colour match. Not quite like for like but close enough for most I would think. Only grumble was it took a while to deliver - there again I understand that each part is made to order so perhaps understandable. Worth the wait.

October 26, 2023
Unprompted review
Rated 5 out of 5 stars

The plastic mask for the central air…

The plastic mask for the central air shower fitted very well in my car, and it looks very well now that it's in. The only downside is the price, that I found to be quite high (in comparison, the vintage radio with cassette player was a bit cheaper than this plastic mask).

December 15, 2023
Unprompted review
Rated 5 out of 5 stars

Fast shipping and great service

Fast shipping and great service! OctoClassic has plenty of random, hard to find parts that you’re probably missing on your older car. I needed some tailgate trim clips for my E39 touring, and they had the best price on their own in house made replacements.
Much easier than hoping to find a good used one in a junkyard!

January 10, 2024
Unprompted review
Rated 3 out of 5 stars

Terrible Shipping

Items were good.
Delivery took wayyyyy to long and you couldn’t track the package. Company stated they’d check into it but never gets back to you other than “it’ll be there soon”
They should have just been honest from the start and stated it’ll take a month.
Their e-mails sure make it to your inbox damn near daily.

November 6, 2023
Rated 3 out of 5 stars

Some problems, but item arrives one month later

I placed an order on November 13, order 66951 and they sent me a tracking shipment on November 27 that they have not sent RR912350017PL yet as of December 3. Finally, order arrives one month later but in good condition.

November 13, 2023
Unprompted review
Rated 5 out of 5 stars

Wagenheberabdeckungen

Fast, problem-free delivery to Switzerland.
The jack covers supplied fit perfectly. We had to do some work to ensure that the clips clicked into place sufficiently. But that could also be due to the (old) sill.
The supplier will be saved with me and will be taken into account again if necessary.

November 29, 2023
Unprompted review

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