Octoclassic Reviews 459

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their perfect craftsmanship, beauty, and how well custom pieces fit. Many found rare or hard-to-find parts that other companies couldn't provide, with some even mentioning that the company re-engineered parts to improve their durability. The service is frequently praised for being helpful, responsive, and speedy, with staff adapting to customer needs and providing excellent communication. However, some customers were not happy with the quality of certain products, describing them as brittle, poorly finished, or not matching the original equipment in terms of gloss and shine. There were also complaints about delivery issues, including long delays, missing parcels, and unexpected customs charges, with some reviewers feeling that communication regarding these problems was inadequate.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Many customers praise the excellent quality of... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praised the excellent quality, with some... See more

Service

Reviewers highlight ambiguous aspects of service. Some customers praise the responsive, helpful, and speedy... See more

Order

Users describe ambiguous interactions with order. While some customers experienced smooth transactions, free... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many reviewers report significant delays, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Octoclassics helped me with a couple of parts for my R129 SL. Even some parts not on the website were made for me with good fitment. Of course sometimes something breaks or does not fit perfect. Fortu... See more

Rated 5 out of 5 stars

Good communication. Good packaging. Fast despatch. As described. Helpful when first item wasnt quite right size / fit. Ended up with a good fitting hard to find / replace part - no nonsense good quali... See more

Rated 5 out of 5 stars

They found the part I had been looking for over the last three months, something other places couldn’t manage. They also provided me with a much faster mail carrier, fully adapting to my needs. On... See more

Rated 5 out of 5 stars

Kamil made all my purchases from OctoClassic very easy. And since my special orders had to be handcrafted for my Mercedes (R129) - he continually kept me informed every week regarding my purchases. Th... See more


Company details

  1. Auto Parts Store

Written by the company

3D printed spare parts for classic cars


Contact info

3.9

Great

TrustScore 4 out of 5

459 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great Stuff

Really good quality spare parts for my R129 - hard to get elsewhere or very expensive.

October 9, 2023
Rated 5 out of 5 stars

Quality

Quality, speed, rigtig parts for the car. Nonne but Octoclassic can deliver. Mercedes no way.

October 1, 2023
Unprompted review
Rated 5 out of 5 stars

Octoclassic is a great way for old- and…

Octoclassic is a great way for old- and youngtimer enthusiasts the get high quality parts that are no longer available with the manufacturers at a good price. The parts offered are typical parts needed with each model after a few decades, are of high quality and the design is often improved compared to the replaced parts.

I can highly recommend Octoclassic to any customer who is also struggling with finding interior parts for historic vehicles.

October 22, 2023
Unprompted review
Rated 5 out of 5 stars

Delighted with the service Octoclassic…

Delighted with the service Octoclassic provided on replacement parts for my 25 year old Mercedes SL.

They reimbursed me when I inadvertently ordered too many parts. Then they replaced without question a part which had inadvertently broken when my garage fitted it.

So very pleased with the outcome. Kamil at Octoclassic very helpful.

October 16, 2023
Unprompted review
Rated 3 out of 5 stars

Neutral

The paint comes off real easy and the snaps are also easy to break - overall I am neutral on their products as there are not many options available

September 7, 2023

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