Octoclassic Reviews 459

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often highlighting their perfect craftsmanship, beauty, and how well custom pieces fit. Many found rare or hard-to-find parts that other companies couldn't provide, with some even mentioning that the company re-engineered parts to improve their durability. The service is frequently praised for being helpful, responsive, and speedy, with staff adapting to customer needs and providing excellent communication. However, some customers were not happy with the quality of certain products, describing them as brittle, poorly finished, or not matching the original equipment in terms of gloss and shine. There were also complaints about delivery issues, including long delays, missing parcels, and unexpected customs charges, with some reviewers feeling that communication regarding these problems was inadequate.

What people talk about most

Product

Reviewers mention positive feedback about product quality. Many customers praise the excellent quality of... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praised the excellent quality, with some... See more

Service

Reviewers highlight ambiguous aspects of service. Some customers praise the responsive, helpful, and speedy... See more

Order

Users describe ambiguous interactions with order. While some customers experienced smooth transactions, free... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many reviewers report significant delays, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Octoclassics helped me with a couple of parts for my R129 SL. Even some parts not on the website were made for me with good fitment. Of course sometimes something breaks or does not fit perfect. Fortu... See more

Rated 5 out of 5 stars

Good communication. Good packaging. Fast despatch. As described. Helpful when first item wasnt quite right size / fit. Ended up with a good fitting hard to find / replace part - no nonsense good quali... See more

Rated 5 out of 5 stars

They found the part I had been looking for over the last three months, something other places couldn’t manage. They also provided me with a much faster mail carrier, fully adapting to my needs. On... See more

Rated 5 out of 5 stars

Kamil made all my purchases from OctoClassic very easy. And since my special orders had to be handcrafted for my Mercedes (R129) - he continually kept me informed every week regarding my purchases. Th... See more


Company details

  1. Auto Parts Store

Written by the company

3D printed spare parts for classic cars


Contact info

3.9

Great

TrustScore 4 out of 5

459 reviews

5-star
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1-star

Replied to 72% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Filip Swiercz is scammer an it was big…

Filip Swiercz is scammer an it was big mistake working with him. I would never recommend anyone to buy anything from here

June 12, 2023
Unprompted review
Octoclassic logo

Reply from Octoclassic

When expressing such an opinion, please provide evidence, otherwise please delete the untrue opinion or we will refer the matter to the appropriate authorities, which will sue for defamation.

Rated 5 out of 5 stars

Quality service

Good quality part fashion, efficient service I live in New York and got the part within days i’m about to order one more for a fellow 190E friend 👍🏾

August 7, 2023
Unprompted review
Rated 3 out of 5 stars

Quality is low.

Ordering and shipping are good. The quality of the product is lower this time. The plastic is very thin and the workmanship has decreased unfortunately unlike my previous order.

July 4, 2023
Rated 5 out of 5 stars

This company is a godsend!

OctoClassic is providing a service that car guys all over the world have needed since the invention of plastic. They've come through for me multiple times and their customer service is exceptional.

My first order was lost in the mail as it was coming to the US from Poland. OctoClassic was kind enough to send a replacement order that arrived very quickly.

The next time, there was a part that they didn't offer so I emailed them to request they do. Not long after, the newly designed part was in my mailbox.

Quality and fitment is consistently on par or better than OEM because they're using more modern materials.

If you're in need of random and obscure plastic pieces for your unique car, get in touch with these guys!

July 27, 2023
Unprompted review

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