I am a new customer - and struggled with registering online. Your representative Coby was particularly helpful. With Coby’s help, I have now registered and given up to date meter readings. The pro... See more
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Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
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The Lady that handle my enquiry and set up my account was exceptionally professional, courteous with a lovely manner, soeaking clearly and in an understanding way, Alliyah made the process easy and for once,as with most corporate compamies, I wasn't stressed because of a person's attitude or the regional language disparity, thankyou Octopuss, Thankyou Alliyah
Any questions asked are always promptly dealt with, and any changes made to the contract are clear and concise.
Ekraam answered the query I had so simply and efficiently. She was a pleasure to talk to.
Fin was great. Listened, understood the situation and sorted it. Thank you
After chasing previous energy supplier for a month, it was great getting to talk to Taz in just a couple of minutes, and she got everything sorted without having to be transferred or waiting too long. Always had great customer service with Octopus across all my accounts.
Such amazing customer service, quick to get hold of & always helpful.
Great billing support from Adedotun on my Octopus Energy account, he helped me find the best plan and tariff rate for my circumstances.
Octopus energy very helpful and answered all my questions Sunil gave me information on new fixed tariff which enabled me to agree new pricing for two years.
Changing from Domestic to Business Tarriff was handled very efficiently and professionally by Jade.
Icram was lovely and very proffesional . i am not . many thanks
The call handler was brilliant, dealt with my query professionally and was very clear and concise, very friendly.
Agent was very helpful and understsnding as i was calling from a train. I was organising a switch of business to Octopus and all question we answered well and to my satisfaction. Good first impression for a new customer.
Sunil was very professional informative and helpful a credit to your company
The call was very efficient and Jan was very understanding and patient this is why I remain with Octopus Energy thank you

Reply from Octopus Energy for Business
Your agent was extremely knowledgeable, efficient and patient, but would have saved much repeating of information if he had realised I needed him to speak more slowly.

Reply from Octopus Energy for Business

Reply from Octopus Energy for Business
My query was answered immediately with good knowledge.
only negative was it took a little searching for the contact number.

Reply from Octopus Energy for Business
It was easy and quick made switching so easy.
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