Honestly the best service and the most beautiful flowers that apparently smelled amazing and were in perfect condition and beautifully packaged! I've used a couple of companies to deliver flowers... See more
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Ode à la Rose is a one-of-a-kind florist that provides flower delivery with a French touch. Our flower bouquets are made with only the freshest flowers and we offer same day delivery in New York City, Chicago, Los Angeles, Austin, Miami, and Washington DC. We also offer next day delivery nationwide.
Contact info
21-43 44th Road, 11101, Long Island City, United States
- (646) 660-5281
- info@odealarose.com
- odealarose.com
Replied to 90% of negative reviews
Typically replies within 48 hours
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The flowers were stunning and the…
The flowers were stunning and the customer service is top notch and very quick to respond.
I requested the vase and arrangement be…
I requested the vase and arrangement be delivered to a restaurant so they would be on the table when we arrived and Ode à la Rose provided excellent service with a beautiful arrangement! I highly recommend them!
It was a beautiful arrangement
It was a beautiful arrangement, the card was elegant and a photo with it was great. Meaningful gift, great overall presentation.
Way below expectations
I was grateful that Ode à la Rose delivered the flowers early in the day to the hostess of our engagement party that evening. Unfortunately, I was very disappointed when I got to the party and saw the flowers. I took photos but do not see how to attach here but the bouquet was nothing like the beauty I ordered for nearly $200!!! The flowers themselves were beautiful but they looked like they came from Jewel and were plopped in the vase. Most of what you expect from a florist is the actual arrangement of flowers and this delivery failed big time. My fiance has ordered many flowers from this florist but will not be ordering again.

Reply from Ode à la Rose
Couple of online glitches but great service
After a couple of online glitches which Jeff responded to immediately, the flowers delivered as expected, and appreciated. Thank you, Jeff, especially!
Awful service
Awful service. Did not deliver in base as ordered. Handed vase that was too small to birthday girl. Flowers were in bag. Won’t use again.

Reply from Ode à la Rose
An experience worth mentioning!
Ordering online, answering questions I had over the phone, seamless.
My daughter’s flowers were brilliantly done. They arrive when expected, packaged perfectly and her Birthday surprise was flawless .
She adored the Tulips especially the frilly edges, pink explosion of ladylike elegance.
Merci Ode for a Birthday wish come true.
Cheers 🥂
Mimi
Beautifully arranged and packaged for delivery
Beautifully arranged and packaged flowers delivered as promised with helpful tracking information.
Beautiful Flowers!
I was sent flowers from a friend who used this company and was so impressed by what I received, I started using them myself when sending flowers. They have many beautiful arrangements from which to choose, package them securely, and you can even pick out a vase to accompany your flowers. Excellent customer service- Highly recommend!
Smooth sailing from beginning to the…
Smooth sailing from beginning to the end. Flowers were beautiful!!
The flowers were beautiful!
Fast, affordable and beautiful!
Easy to order online. Beautiful bouquet. I felt the price was appropriate. Delivery was flawless. Great resource!
Beautiful flowers.
The flowers were beautiful, delivery was on time, but my signature was not included. The recipients were forced to inquire of relatives to learn about the sender.
The women I talked to
The women I talked to, to place my order was very helpful and kind...I was very pleased with the flowers I sent. Thank you...I am sure I will be placing another order in the future
I truly appreciated the care and…
I truly appreciated the care and dedication that was put to arrange the flowers. I’ve had my let downs with flower sites but I’d like to say this one has truly restored my faith in them.
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