Ode à la Rose Reviews 4,073

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 591 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful products, noting their freshness, quality, and stunning appearance. Many appreciate the efficient delivery service, with orders arriving on time and often sooner than expected. The overall ordering process is frequently described as smooth and easy, with excellent communication throughout. Though some customers experienced issues with delivery, such as delayed or undelivered orders, and a few were dissatisfied with the final appearance of their arrangements, feeling they didn't match the online photos or lacked proper arrangement. There were also occasional reports of flowers arriving in poor condition.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers found the flowers beautiful, stunning, and... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the punctuality... See more

Quality

Reviewers mention positive feedback about quality. Many customers describe the flowers as stunning,... See more

Order

Users describe positive interactions with order. Many customers praise the ease of ordering online and the... See more

Service

People report positive experiences with service. Customers consistently praise the efficiency and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Honestly the best service and the most beautiful flowers that apparently smelled amazing and were in perfect condition and beautifully packaged! I've used a couple of companies to deliver flowers... See more

Rated 5 out of 5 stars

The flowers I ordered for a client’s birthday and the customer service provided to me when part of her address was missing on the order was top notch. Ode a la Rose made sure to fix the address and bo... See more

Rated 5 out of 5 stars

I ordered Friday evening and delivered to my sister in San Francisco the next day. The transaction was very efficient, and it was easy to choose the flowers. They arrived fresh and in great condition.... See more

Rated 5 out of 5 stars

I had the most exciting experience when I ordered from Ode a la Rose. I felt like a movie star. How you say could you feel like a movie star? WELL, FIRST OF ALL, THE CHOICES OF ARRANGEMENTS COULD ONLY... See more


Company details

  1. Flower Delivery
  2. Florist
  3. Flower Designer
  4. Flower Market

Written by the company

Ode à la Rose is a one-of-a-kind florist that provides flower delivery with a French touch. Our flower bouquets are made with only the freshest flowers and we offer same day delivery in New York City, Chicago, Los Angeles, Austin, Miami, and Washington DC. We also offer next day delivery nationwide.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 90% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

The delivered flowers were as beautiful…

The delivered flowers were as beautiful as pictured online. I was a very proud gift giver. I found the website easy to use. I found many lovely choices that I thought were in impeccable good taste. I had one slight problem with the website. FYI. It suggests that no gift note has been entered before you get to the point where you’re actually asked to enter a note. It made me think I had done something wrong. Otherwise flawless experience.

April 9, 2026
Rated 5 out of 5 stars

Fantastic selection

Fantastic selection, and speedy same day delivery at the time requested.

Only downside was their tracking / updates were a day late. I received the "your flowers are out for delivery / delivered" a day after.

April 3, 2026
Rated 5 out of 5 stars

Honestly the best service and the most…

Honestly the best service and the most beautiful flowers that apparently smelled amazing and were in perfect condition and beautifully packaged!

I've used a couple of companies to deliver flowers to my daughter in Austin (I'm in the UK) and they were all dreadful. Ode a la Rose will be my forever 'go to' - THANK YOU. I would highly recommend them to anyone.

April 4, 2026
Unprompted review
Rated 5 out of 5 stars

I had the most exciting experience when…

I had the most exciting experience when I ordered from Ode a la Rose. I felt like a movie star. How you say could you feel like a movie star? WELL, FIRST OF ALL, THE CHOICES OF ARRANGEMENTS COULD ONLY HAVE PREVIOUSLY BEEN SEEN IN THE MOVIES.The delivery was expedient and ritzy. My daughter-in-law was greatly impressed which made me feel good. My experience was the thrill of a lifetime.

April 5, 2026
Rated 5 out of 5 stars

The roses were beautiful and so fresh

The roses were beautiful and so fresh. I appreciate the unique color which when I looked up the colors for the purpose, the orange was close to the salmon, which represents fascination. We were trying to show our sentiment to a colleague who went on to another team. Thank you for the lovely bouquet and the vase options were an added bonus. She loved it all.

April 2, 2026
Rated 1 out of 5 stars

My friends tell me they did not receive…

My friends tell me they did not receive the flowers I ordered from you. This is the third time I have written to you to say the same thing. Please credit my account accordingly. What a disappointment. Anne Putney

April 3, 2026
Ode à la Rose logo

Reply from Ode à la Rose

Hi Anne,

We’re very sorry to hear about your experience and understand how disappointing this situation has been.

We did respond to your previous messages and are currently in touch with you directly to get this resolved as quickly as possible. It appears there may have been some confusion with the delivery, and we’re actively working with you to clarify what happened and make this right.

We truly appreciate your patience and the opportunity to assist further. Please feel free to continue the conversation with us via email so we can finalize a resolution for you.

Rated 5 out of 5 stars

Beautiful Floral Arrangement!

Beautiful arrangement! Great to receive picture of arrangement being delivered and confirmation with picture of the actual delivery! Highly recommend and will be my go-to florist in BKLYN/Park Slope!

March 31, 2026
Rated 4 out of 5 stars

Great delivery and packaging, but the bouquet colors didn’t match the photos

I ordered a bouquet from Ode à la Rose through their website while I was in Argentina, to be delivered in NYC, and overall the experience had both positive and disappointing aspects.
First, I want to highlight the things they did very well. The delivery was punctual and exactly within the promised timeframe. The packaging was also excellent: the bouquet arrived in a sturdy signature box designed to protect the flowers during transport, and it clearly helped preserve the arrangement in good condition. I also liked that the flowers were properly hydrated and presented neatly when the box was opened, which reflects the care put into shipping their bouquets.
However, the main reason I chose this particular bouquet was the color palette shown on the website. The tones and combination of flowers in the product photos were what initially captivated me and ultimately influenced my purchase decision. Unfortunately, the bouquet that was delivered differed noticeably in color from what was advertised. While the arrangement was still fresh and professionally assembled, the actual colors of the flowers created a visual result that I personally didn’t enjoy. The aesthetic feeling was quite different from what I expected based on the photos. Had I known the colors would be so different, I honestly would have chosen a different bouquet. To be fair, the person who received the flowers didn’t know what the original bouquet looked like and absolutely loved them, which of course is what matters most when sending flowers as a gift. But as the buyer, I did feel disappointed because the color scheme was the main feature that convinced me to select that specific arrangement.

March 30, 2026
Rated 5 out of 5 stars

As always

As always, an absolutely exquisite arrangement delivered flawlessly!
Many thanks, Ode à la Rose 🙏💖🌸

March 31, 2026
Rated 5 out of 5 stars

Best experience from start to finish!!

I wanted to send my daughter flowers & was very impressed with your website, great photos & descriptions! So I called & spoke with a person who was so helpful & knowledgeable! I ordered & day of delivery received a confirmation with a photo of the flowers in the box right before shipping! Beautiful arrangement & top notch quality! My daughter absolutely loved the flowers & we will both be ordering again!! Thanks so much!!

March 25, 2026
Rated 5 out of 5 stars

The best florist in LA

The best florist in LA! Pricey but so worth it - every time I’ve used them the bouquet is perfect. If you’re sick and tired of ordering flowers online and having them show up looking sad floppy and half-dead, it’s time to switch!

March 28, 2026

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