Their terms say an account can be closed at their discretion, which is normal enough and every site has a line like it. What is less normal is that when I asked what would happen to a balance in that... See more
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Compared with where I used to play, the spending controls here look complete on the settings screen and are not in practice. There is a deposit limit, a loss limit, a session reminder and a time out,... See more
I have dealt with support at three other sites and this is the first where I cannot find any route that ends at a person able to change something. Chat reads scripts. Email sends the same scripts more... See more
Asked a straightforward question about maximum stake during wagering. First agent said £5, second said there is no limit, third pasted the terms without reading either of the first two.
2.6
Poor
86 reviews
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Old Android tablet
Old Android tablet, admittedly, but it runs everything else without complaining. Here the lobby loads at about one image every two seconds, the filter menu opens behind the header, and any live table drops to a still frame within a minute. Support suggested a different device. That is a fair suggestion in one sense, but the site advertises itself as working on any device and it plainly does not.
July 28, 2026
Unprompted review
I emailed on the 4th
I emailed on the 4th, chased on the 8th, chased on the 12th. The reply on the 15th asked me to describe the issue again, as though the thread underneath it did not exist.
July 29, 2026
Unprompted review
reload offer turned up by email an hour…
reload offer turned up by email an hour after it had expired
July 29, 2026
Unprompted review
third bank statement request now
July 29, 2026
Unprompted review
There used to be a decent spread of…
There used to be a decent spread of table games here. Over the last couple of months about a third of them have quietly gone from the lobby with no explanation anywhere.
July 29, 2026
Unprompted review
Chat is available round the clock…
Chat is available round the clock according to the footer. At half two on a Wednesday morning it was a form promising a reply within 48 hours. That is not the same thing.
July 30, 2026
Unprompted review
Reversing a withdrawal is one click
Reversing a withdrawal is one click, requesting one takes four.
July 28, 2026
Unprompted review
Nick promised a callback about case…
Nick promised a callback about case 90812. Nothing came.
July 28, 2026
Unprompted review
told my selfie didnt match
told my selfie didnt match, no comparison offered though.
July 29, 2026
Unprompted review
scheduled maintenance gets announced by…
scheduled maintenance gets announced by a banner about ten minutes before it starts. twice now that has landed right in the middle of something i had not finished.
July 27, 2026
Unprompted review
Catalogue looks bigger than it is.
July 28, 2026
Unprompted review
site down again tonight 🙄
July 29, 2026
Unprompted review
Closing the account needs an email and…
Closing the account needs an email and a reason.
July 27, 2026
Unprompted review
Live dealer section had four tables…
Live dealer section had four tables open on Friday night.
July 29, 2026
Unprompted review
I took a seven day break in April
I took a seven day break in April. On day eight there was an email with free spins in it, timed for the morning the break ended, which felt fairly deliberate.
July 30, 2026
Unprompted review
On my iPhone SE the cashier renders…
On my iPhone SE the cashier renders with the confirm button off the bottom of the screen and no way to scroll down to it. Landscape does not help. Fine on a laptop.
July 29, 2026
Unprompted review
I got a reply from someone signing off…
I got a reply from someone signing off as the customer care team, opening with an apology for the inconvenience caused by my experience. Four paragraphs, none of which touched the figure I was asking about.
July 28, 2026
Unprompted review
the free spins landed on a game i had…
the free spins landed on a game i had never heard of
July 28, 2026
Unprompted review
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