Rivo Casino Reviews 

Their terms say an account can be closed at their discretion, which is normal enough and every site has a line like it. What is less normal is that when I asked what would happen to a balance in that situation, three separate agents gave three different answers, and none of them would put any of it in an email. I am not accusing anybody of anything. I simply cannot get a straight answer to a simple question.

The tournament had a £2,000 prize pool advertised across the lobby for a week. I finished eleventh out of what the leaderboard said was about ninety players. Prizes went to the top ten, which is fine and my own fault for not reading. What is less fine is that the standings kept shifting for two days after it closed, and I was seventh when it ended.

The game info panel doesnt bother with maximum win or volatility on about half the titles, so you open things blind and work out afterwards what youve walked into.

The chat widget drops if you switch tabs on a phone, lost the same conversation three times trying to dig out a screenshot theyd asked me for.

The responsible gambling link opens a generic leaflet.

I spent an hour in live chat on Sunday evening. Adam was polite enough, but every answer was a paraphrase of the help page I had already read before opening the chat.

I only opened the account this month and the first thing that happened was a request for a document I cannot produce, with no explanation of what would be accepted instead.

Rules quoted, never shown.

Weekend promo needed a code the email never included.

page loads, then reloads itself

Privacy notice says one thing, terms say another, take your pick.