filled it all in on a sunday morning with the dog wanting out, because the email set a 72 hour deadline. three KYC files uploaded, all confirmed on screen. monday, a message saying one was unreadabl... See more
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I’m playing from Ukraine using VPN sometimes because of providers blocking stuff. Site still loads ok, games run. Card deposit went through without issues. Withdrew via Skrill once, money came next da... See more
started in march, mostly on quiet evenings after work.. by july i was spending more time chasing this casino than playing on it two frozen cashouts, one voided bonus, one document request landing on... See more
Obviously the house has an edge, but I appreciate that the site shows game info and doesn’t pretend you’ll always win. The help pages explain volatility and such, so you at least go in with eyes open.... See more
Company details
Written by the company
Elite Spin | £5000 + 500 FS
Contact info
United Kingdom
- offer-box-now.click
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logged out three times in one session
logged out three times in one session, and the game history is missing rounds
Ben said my documents were approved.
Ben said my documents were approved.
What annoyed me was that the upload bar hit 100% then returned to zero.
I spent more time reading the profile than taking the photo.
The whole thing felt more confusing than it needed to be.
The same ID photo was requested after…
The same ID photo was requested after approval.
deposit failed twice then charged me…
deposit failed twice then charged me once, sorting that out was a pain.
free spins vanished when I reopened Big…
free spins vanished when I reopened Big Bass Bonanza on mobile.
one tap to deposit
one tap to deposit, 5 taps and a re entered card number to withdraw. the deposit page remembers everything and the cashout page remembers nothing, and after 4 months of the same thing i have stopped believing that is an accident
reality check set for 60 minutes never…
reality check set for 60 minutes never once appeared
Recently played is a mess
Recently played is a mess
It kept a slot I opened by mistake but forgot the live table I used twice last night
I saved a screenshot before closing the page
That is where the irritation started for me
mobile login looped three times on my…
mobile login looped three times on my iPhone SE seriously
I reduced my limit and got no…
I reduced my limit and got no confirmation email, no clear start time, nothing. Just a small green banner that vanished before I could even screenshot it. I closed the tab after that because the whole flow felt messy
Asked about a 72 payout after four days
Asked about a 72 payout after four days
The reply was about deposit limits, not withdrawals, and the cashier still shows the same old approved label
The status did not explain the next step
The welcome offer looked simple until…
The welcome offer looked simple until the bonus wallet opened. Cash balance and bonus balance kept switching order, and I nearly played from the wrong one. Support still had the same old note afterwards.
An agent named Darren was civil enough
An agent named Darren was civil enough, I'll say that, but kept answering about bonus wagering when my problem was a lost round on Dead or Alive 2. Didn't read a word I'd put.
the minimum withdrawal was higher than…
the minimum withdrawal was higher than expected, and nobody gave me a straight answer.
i checked before an early shift and…
i checked before an early shift and favourites vanished after I changed device. It stayed that way after refresh, which made no sense
promised email after 66803 never…
promised email after 66803 never arrived.
Leo answered my ticket #7431 with a…
Leo answered my ticket #7431 with a cheerful paragraph that solved nothing. I asked about a frozen cashout, not how to reset my password. Felt like talking to a wall with emojis. No big speech from me, just fix the page before people pay.
Chat closed while I typed
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