filled it all in on a sunday morning with the dog wanting out, because the email set a 72 hour deadline. three KYC files uploaded, all confirmed on screen. monday, a message saying one was unreadabl... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’m playing from Ukraine using VPN sometimes because of providers blocking stuff. Site still loads ok, games run. Card deposit went through without issues. Withdrew via Skrill once, money came next da... See more
started in march, mostly on quiet evenings after work.. by july i was spending more time chasing this casino than playing on it two frozen cashouts, one voided bonus, one document request landing on... See more
Obviously the house has an edge, but I appreciate that the site shows game info and doesn’t pretend you’ll always win. The help pages explain volatility and such, so you at least go in with eyes open.... See more
Company details
Written by the company
Elite Spin | £5000 + 500 FS
Contact info
United Kingdom
- offer-box-now.click
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Round history still empty..
My account kept logging out whenever I…
My account kept logging out whenever I opened the cashier on mobile data. Fine on Wi-Fi, useless on the bus.
Email support replied four days later…
Email support replied four days later with copied text.
messaged them about the wagering bar at…
messaged them about the wagering bar at midnight, someone replyed within five, nice.
Works fine even on bad Wi-Fi
My internet keeps dropping, but the games here reconnect pretty quickly. Had one spin that lagged but it sorted itself out and the result still showed correctly. So at least their system can handle my crappy connection.
Even low roller gets attention
I never deposit big amounts, maybe 20–30 at a time. Still, when I contacted support, they treated me seriously and resolved my small issue quickly. Some places seem to only care about whales. Here I felt like my business mattered too.
Jackpots tempting but I avoid
They have big flashy jackpot slots and I tried them once, lost fast. Now I mostly stick to regular games with smaller swings. Still, it’s nice to know the big ones are there if I ever feel like chasing.
Slots variety keeps me from getting bored
Whenever I’m tired of one slot, I can scroll a bit and find something totally different: themes, mechanics, everything. Some duds, some gems. That variety is what keeps me coming back.
Deposit limits work properly
I set a weekly deposit cap and tested it by trying to go over. It really stopped me and said I reached my limit. No weird loopholes. It’s reassuring when you’re trying to be responsible.
Fine way to unwind
After stressful days I grab some tea, put on music, and open this site. I play slow, don’t even care that much if I win or lose a little. The routine itself helps me disconnect from work.
Casino doesn’t feel greedy
Hard to put into words, but I’ve seen sites that clearly push you to deposit more and more. Here, with all the limits and calm design, it doesn’t feel like that. Losses hurt less in that environment.
Got help verifying address
My utility bill had old address, support explained exactly what else I could send. Once I did, they approved quickly.
Live chat didn’t copy-paste
The agent’s answers felt like a real person, not canned scripts. That alone made me less annoyed about my issue.
Payout limits reasonable
Some places cap you way too low per day. Here, the daily and monthly withdrawal limits are much higher than I’ll ever need, so it doesn’t worry me.
Works fine from Ukraine VPN
I’m playing from Ukraine using VPN sometimes because of providers blocking stuff. Site still loads ok, games run. Card deposit went through without issues. Withdrew via Skrill once, money came next day. So for me, technically, it’s working, no crazy blocks or errors so far.
Slots sound satisfying
I leave the sound on low and the little clicks and chimes are kind of relaxing. Not too loud or screechy. It weirdly helps me unwind after work when I do a short session.
Was confused then happy
At first I didn’t understand why my bonus money was separate and I got a bit annoyed. After reading the terms properly (my bad) it made sense, and when I finally completed wagering they released it, and I could withdraw. So in the end, it worked.
Happy with my one big win
I only had one truly big hit here, around 350 from a tiny bet, but that alone made months of small losses feel less painful. They paid it after ID checks, no hassle beyond that. I still play smaller now, but that memory keeps me loyal.
Decent FAQ, didn’t need support much
A lot of my questions were already answered in their help pages, like limits and documents. I only used chat once for something specific. Good to not have to talk to someone every time.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
