Office Etc Reviews 

548
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Totally impressed with this company. Placed a Panasonic KX-MB1500 printer order on the 4th Sept 2013 after a brief polite and helpful discussion on their faulty return procedure which I accepted.... See more

Rated 5 out of 5 stars

Web site and order process easy to use. Informed when order dispatched and delivery due. Delivery date not convenient, e/mailed to arrange another date but still arrived on due delivery day and had to... See more

Rated 5 out of 5 stars

Placed my order & straight after I sent an email making a special request in resect of colours. Before items were packaged & sent I was telephoned by Office Etc to confirm colour & check if I was happ... See more

Rated 5 out of 5 stars

I ordered a Canon Canoscan 9000F Mk2 from Office Etc as they were cheaper than Amazon. It arrived the next day exactly at the time promised. The product is a superb quality product. For examples... See more

Company details

  1. Office Supply Store
  2. Toner Cartridge Supplier

Information provided by various external sources

We are a UK based office supplies company who specialise in ink, toner, printers and traditional office supplies. On top of this, we also sell a wide variety of electronic products such as laptops, storage media and projectors, as well as an assortment of consumer electronics, AV equipment and other IT products. Every day, we ship thousands of orders to satisfied customers, both in the UK and across Europe, hence our motto: One click and you’re smiling!


Contact info

5.0

Excellent

TrustScore 5 out of 5

548 reviews

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5.0

All reviews

(548)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great!

great price my grand daughter will be pleased with this great price great product great delivery great balls of fire!

December 6, 2013
Unprompted review
Rated 3 out of 5 stars

Good price, slow delivery

I found a hard-to-get sticker making set for my daughter's birthday on Office Etc for a good price. My only criticism is that it took 5 days to arrive - so it was delivered after her birthday. I'd think twice about using the site for ordering anything urgently required.

November 30, 2013
Unprompted review
Office Etc logo

Reply from Office Etc

Good morning,

I'm sorry to hear that the delivery of your product took longer than you expected it to. Orders normally take 2-4 working days on our free delivery service, however if you require the goods urgently we do offer a next working day delivery service. This can be selected when proceeding through the checkout.

Kind regards,

Joe - Office Etc

Rated 5 out of 5 stars

Fast delivery, great customer service, would recommend.

Placed my order & straight after I sent an email making a special request in resect of colours. Before items were packaged & sent I was telephoned by Office Etc to confirm colour & check if I was happy to proceed....cant get better customer service than that!

November 28, 2013
Unprompted review
Rated 4 out of 5 stars

Great price

Happy with price and item. Was a little upset that the box was slightly damaged, as it is a present for someone, most likely to have happened in the post, as there was no protection for the item. Other than that, I would use Office Etc. again

November 24, 2013
Unprompted review
Rated 5 out of 5 stars

Prompt Service to Guarantee Prompt Printing

No quibbles here, since always deliver promptly, and at a good competitive price. Would recommend. Also, often give a promotional code to give a worthwhile percentage on ones next order, but not sadly with the latest order, so not sure how the loyalty scheme works.

November 19, 2013
Unprompted review
Rated 5 out of 5 stars

Super fast delivery

I chose the free 2-4 working day service, and my delivery arrived next day anyway. I received texts and emails to update me with the delivery status so I was well informed throughout the entire process. My order arrived packaged well and will all the correct paperwork. I will definitely buy from Office Etc again!

November 19, 2013
Unprompted review
Rated 5 out of 5 stars

behind the care

my order had got lost in transit and when i contacted them they sent replacements the next day,thats what i call good customer service,thanks again and i will be ordering more shortly

November 14, 2013
Unprompted review

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