Office Boffins Reviews 

370
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality, comfort, and sturdiness, often finding them to be great value and easy to assemble. The ordering process is consistently described as easy and straightforward, with many appreciating the wide selection available. People also highlight the delivery service, noting its speed and efficiency, with many items arriving quickly, often the next day. The overall service, including handling queries, is also commended. However, some customers also noted issues with delivery, including delays, packages being left in inconvenient places, or even delivered to incorrect addresses. A few other people also felt that some products arrived damaged or with missing components, or did not match the website's description.

What people talk about most

Product

Customers had positive experiences with product quality, often describing items as excellent, sturdy, and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the fast and efficient delivery,... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing satisfaction with the... See more

Order

People report positive experiences with the ordering process, often highlighting its ease and efficiency from... See more

Service

Reviewers mention positive feedback about service, with many praising the great service from order to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought a chair years ago, 2023. A few months back, somebody had transported it into storage and lost all the screws. I have it back and contacted Emily yesterday afternoon. This morning I... See more

Company replied

Rated 5 out of 5 stars

The customer service I received from Harri at Office Boffins in everything you could hope for. I had a complicated return situation and he made me feel reassured that he’d help rather than hold it aga... See more

Company replied

Rated 5 out of 5 stars

Had a look online at various desks, chairs etc and decided that Office Boffins had exactly what I was after. Didn't want anything fancy although they also do fancy if that's what you want. Chose... See more

Company replied

Rated 5 out of 5 stars

Comfortable chair. Assembly instructions are primarily in diagram form and positioning of washers is not obvious. There is leeway with the securing of the seat to the back position, though it's not ob... See more

Company replied


Company details

  1. Office Furniture Store

About Office Boffins

Written by the company

Office Boffins

A big HELLO from all of the team at Office Boffins. In busy organisations, we know that office space is constantly evolving. Here at Office Boffins we can help with office furniture that supports the way you work. Office Boffins is hands down, your No.1 place to buy office furniture online. With over a million products available, we have everything you need at competitive prices. From Offices to Schools, Bedrooms to Call Centres We cover all your bases. From office desks and chairs to call centre kit outs, office expansions, renovations and upgrades or even a working from home solution, our knowledgeable team are ready and waiting to help. Call and speak with one of our Boffins to talk through your requirements or use our live chat and we’ll answer your questions in real-time.

Visit Our website Shop Office Chairs Shop Special Offers

Yes, delivery is FREE on all the items we stock.

Free Shipping to UK Mainland

We deliver to the whole of the UK. FREE delivery applies to addresses within UK Mainland, except for a few specific (awkward freight) products delivered to the Highlands of Scotland where a small excess may apply. If there are any issues, we will contact you as soon as any they are flagged up, after your order is placed. If however you would like to talk to us or want some advice regarding delivery before you order, please email our sales team at info@officeboffins.co.uk or call us on 020 3991 1375. Alternatively, you can use our live-chat facility where our customer service are standing by to help with any questions you may have.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

370 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(370)

164 reviews in the last 12 months

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Rated 5 out of 5 stars

Delivered a quality product on time

Delivered a quality product on time

January 12, 2026
Office Boffins logo

Reply from Office Boffins

Hello Glenn,
Great to hear from you! We hope the Air height adjustable office desk is helping make your workdays more comfortable, They are certainly great to keep the body moving as you work. We wish you many productive and happy times at your new home office desk!
Thanks for getting in touch.
From the Office Boffins team

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Clear website and Office Boffins did just what they said on the tin!

January 12, 2026
Office Boffins logo

Reply from Office Boffins

Hello Gill,
Thanks so much for the great feedback. It sounds like everything went really smoothly. We trust the Contract operator chair is taking good care of you there. It's a wee cracker! We appreciate you letting us know how it went.
Thanks again!
From the Office Boffins team

Rated 5 out of 5 stars

Great service

Great service. Great item . Thank you .5 stars all the way .

January 2, 2026
Office Boffins logo

Reply from Office Boffins

Hello Jean,
What fantastic feedback thanks! We are so pleased the Motion office chair is fitting in well there and you were happy with our service.
We wish you many productive times in your lovely new office chair.
Thanks again, from the Office Boffins

Rated 5 out of 5 stars

easy transaction

good prices , easy transaction and quick delivery.
couldn,t fault it

January 2, 2026
Office Boffins logo

Reply from Office Boffins

Hi Anthony,
We are so pleased to hear you were happy with the Office Boffins service. Hopefully the Ergo Mesh office chairs have settled in well there and they're keeping your team comfortable as they work.
Thanks so much for getting in touch!
From Team Boffin

Rated 5 out of 5 stars

it came quickly slight damage to outer…

it came quickly slight damage to outer box but good inside. well protcted, easy to assemble, and am now sitting on it the seat is comfortable Thank you

January 2, 2026
Office Boffins logo

Reply from Office Boffins

Hi Bob,
Good to hear you are finding comfort in the Ultimate office chair. We think it's a wee cracker too! We wish you many productive times in your new chair.
Thanks for getting in touch with this feedback Bob.
From Team Boffin

Rated 5 out of 5 stars

Really quick delivery and great office…

Really quick delivery and great office chair.

We bought the grey heavy duty chair, fairly quick to assemble. Very sturdy and very comfortable. Chairs from other retailers were smaller, less sturdy and less comfortable, often charging more
Money. Really pleased and would highly recommend.

January 2, 2026
Office Boffins logo

Reply from Office Boffins

Hi Susan,
Thanks for getting in touch. We’re so chuffed to hear the Alpha XL office chair stood out for its comfort, strength, and value compared to others out there. We hope you are enjoying the comfort it brings!
We appreciate you letting us know your thoughts Susan, thanks again.
From the Office Boffins

Rated 5 out of 5 stars

Speedy delivery

Chair arrived well packed with clear assembly instructions. Seat is really comfortable as I chose the one with extra padding. Ordered it 15/12 and arrived 16/12

December 16, 2025
Office Boffins logo

Reply from Office Boffins

Hello there,
The Alpha XL is a cracking office chair. Good to know it's keeping you seated in comfort there and our quick delivery hit the spot.
Thank you for the stars and for letting us know your thoughts. We really appreciate that.
Wishing you continued happy sitting
From the Office Boffins

Rated 5 out of 5 stars

Item as described

Item as described, delivered promptly.

December 15, 2025
Office Boffins logo

Reply from Office Boffins

Hello there Steve,
The Horizon office tables are so handy to have around the office, and they are good value too! Good to know you're happy with yours.
Thanks Steve for the feedback. It's very much appreciated.
From the Office Boffins team

Rated 5 out of 5 stars

Kevs new desk

Had a look online at various desks, chairs etc and decided that Office Boffins had exactly what I was after.
Didn't want anything fancy although they also do fancy if that's what you want.
Chose what I was after, paid for it and it was delivered within 2 days, assembled and sitting on my new chair at my new desk writing this review.
Great experience would recommend and use again.
Good choice of office furniture and accessories, great pricing and fast delivery. What's not to like.

December 15, 2025
Office Boffins logo

Reply from Office Boffins

Hey Kev!
Lovely to hear the Horizon office desk and chair bundle has hit the spot. It's amazing the difference having a comfortable setup can make to your workday. We're so chuffed with your feedback Kev, thanks so much!
From the Office Boffins team

Rated 3 out of 5 stars

Office chair

December 8, 2025
Office Boffins logo

Reply from Office Boffins

Hi Beryl,
We've been trying to get in touch to make sure everything was okay with your order. Would you mind replying to our emails or give us a call to discuss.
Thanks so much.
The Boffins

Rated 5 out of 5 stars

Excellent service Excellent quality

Excellent service Excellent quality, delivery as promised....
Why dont all companies do this?

Fully recommend this company.

December 2, 2025
Office Boffins logo

Reply from Office Boffins

Hey Rich!
Wow.. we are so pleased with your feedback, thank you!
We hope you were writing this from the super comfort of the Omega office chair. We really appreciate you getting in touch Rich.
Thanks again, from the Office Boffins team

Rated 5 out of 5 stars

We are very pleased with the…

We are very pleased with the chair,excellent choice

December 8, 2025
Office Boffins logo

Reply from Office Boffins

Hi Julie,
The Apollo mesh office chair is a wee cracker! We are so pleased you like it too. Good to hear it's going down well. Thanks for the stars and for letting us know your thoughts. Much appreciated.
Wishing you happy sitting
From the Office Boffins team

Rated 5 out of 5 stars

Great product, great price, great service

As a first time customer I was happy with the overall process.

The website itself was easy to navigate. Purchasing and payment was quick and easy. My only feedback here would be that I placed my order on a Saturday morning and recieved my chair the following Tuesday. The website says next day delivery if ordered before 1pm, but I couldn't see anything regarding this being business days only. My payment was taken on the Monday and the product delivered the next day. This wasn't a big deal to me, but it worth noting if you order over a weekend.

The chair itself was the easiest computer chair I have ever put together and I can tell you some office chairs are a nightmare to assemble! Overall the chair is really good quality at a good price. My husband is looking for a new computer chair and we will definitely be using Office Boffins again!

November 17, 2025
Unprompted review
Office Boffins logo

Reply from Office Boffins

Hi Rachel,
Great to hear from you! Thanks for the feedback. And.. that is a good point about the working days, thank you! We will take a look at that. Good to hear you found your new office chair an easy assemble. We hope it's keeping you nice and comfortable there.
Thanks again!
The Office Boffins

Rated 5 out of 5 stars

Excellent product and service

Excellent product (Goliath bariatric chair) and follow-up service. For more detailed information, see Google review of Teknik servicing, which was arranged by Office Boffins.
08.12.2025: You are very welcome - credit where credit is due.

December 4, 2025
Unprompted review
Office Boffins logo

Reply from Office Boffins

Hi Richard,
We were happy to help. Rich was the best man for the job! He checked in with us this morning with a wee update - fantastic result! Pleased to hear it all went well and you're happy with the Goliath office chair.
Thanks so much for letting us know your thoughts.
From the Office Boffins team

Rated 5 out of 5 stars

Excellent!

Great product, easy ordering, fast delivery 👍

December 2, 2025
Office Boffins logo

Reply from Office Boffins

Hello Emma,
Thanks for your message! Great to hear the Horizon office tables are coming in handy there and our quick delivery hit the mark. Fantastic result.
We really appreciate you letting us know how it went.
From the Office Boffins team

Rated 5 out of 5 stars

Quick & very easy

Quick & very easy! Happy with the product and price.

December 2, 2025
Office Boffins logo

Reply from Office Boffins

Hello there,
Great to hear our Office Boffins service impressed! We trust the Ergo operator chairs are settling in well there. They are certainly hard working chairs.
Thanks for letting us know your thoughts. We're very pleased with that.
From the Office Boffins

Rated 1 out of 5 stars

Shoddy shoddy shoddy

Following on from my earlier review, I have still not been refunded for the faulty chairs which remain in my office. I think this company is fine when things are fine but when things go wrong they do not want to know. I would save yourself the hassle and find somewhere else to obtain your goods from. Here is my reference just in case you claim to know nothing about me when you respond:
Order Number: 7436382
Order Date: 24/06/2025 16:45:31

November 17, 2025
Unprompted review
Office Boffins logo

Reply from Office Boffins

Hello Mrs Davis,

Thanks for taking the time to share your feedback. We’re sorry to hear you’re still feeling frustrated.

We’ve reviewed your case again, including the video you kindly provided, and we can confirm that the chair recline looks to be working well. They are designed to recline like that. As outlined on the product this model locks in the upright position only.

A return isn’t possible as the chairs have been assembled, however we are absolutely prepared to fix any issues or faults if you can tell us what those are.

We’re here to help with any further questions or information and you’re welcome to reach out to our support team anytime so we can assist promptly.

From The Boffins

Rated 5 out of 5 stars

Superb value for money office chair

Superb value for money and comfortable office chair. Delivery was extremely quick and efficient with timely notifications. The top of the box was fully opened on delivery so was unsure if anything was missing. There wasn't. Perhaps DPD would like to know this.

November 13, 2025
Office Boffins logo

Reply from Office Boffins

Hello Brian,
We so pleased you're happy with the Essentials office chair. Sorry to hear about the box. Thanks for letting us know. We will have a chat with DPD about it. Wishing you many productive times in your new chair!
From the Office Boffins team

Rated 5 out of 5 stars

Fntastic leather office chair- for a great price.

I have bought from office boffins as far as I am concerned a fabulous computer chair ( that they call prodigy leather office visitor chair ) anyway I love it - its nice and firm - a liitle higher that my last chair so I can now look down on to the keyboard of my computer ( great ) which makes life easier for me , it was dilivered within 24 hours - on time - free delivery - so what's not to love ( as they say ) so if you are looking for a new office/computer chair -then look no further this is the company you want if my experience is anything to go by - 10 out of 10 is what I award the company " Office Boffins " regards Dennis Kingston.

November 10, 2025
Unprompted review
Office Boffins logo

Reply from Office Boffins

Hello there,
We are so happy to hear the Prodigy office chair is making such a positive difference to your workdays. Fantastic result! Thank you for taking the time to tell us your thoughts. We are really pleased!
Wishing you continued happy sitting.
From the Office Boffins

Rated 4 out of 5 stars
Office Boffins logo

Reply from Office Boffins

Hello there,
Thanks for the stars awarded to the Ultimate operator chair. Good to hear everything with your order was fuss free. Great result!
We appreciate you taking time to leave this feedback.
Thanks again
From the Office Boffins

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