I bought a chair years ago, 2023. A few months back, somebody had transported it into storage and lost all the screws. I have it back and contacted Emily yesterday afternoon. This morning I... See more
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The customer service I received from Harri at Office Boffins in everything you could hope for. I had a complicated return situation and he made me feel reassured that he’d help rather than hold it aga... See more
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Had a look online at various desks, chairs etc and decided that Office Boffins had exactly what I was after. Didn't want anything fancy although they also do fancy if that's what you want. Chose... See more
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Comfortable chair. Assembly instructions are primarily in diagram form and positioning of washers is not obvious. There is leeway with the securing of the seat to the back position, though it's not ob... See more
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Company details
About Office Boffins
Written by the company
A big HELLO from all of the team at Office Boffins. In busy organisations, we know that office space is constantly evolving. Here at Office Boffins we can help with office furniture that supports the way you work. Office Boffins is hands down, your No.1 place to buy office furniture online. With over a million products available, we have everything you need at competitive prices. From Offices to Schools, Bedrooms to Call Centres We cover all your bases. From office desks and chairs to call centre kit outs, office expansions, renovations and upgrades or even a working from home solution, our knowledgeable team are ready and waiting to help. Call and speak with one of our Boffins to talk through your requirements or use our live chat and we’ll answer your questions in real-time.
Visit Our website Shop Office Chairs Shop Special OffersYes, delivery is FREE on all the items we stock.
Free Shipping to UK Mainland
We deliver to the whole of the UK. FREE delivery applies to addresses within UK Mainland, except for a few specific (awkward freight) products delivered to the Highlands of Scotland where a small excess may apply. If there are any issues, we will contact you as soon as any they are flagged up, after your order is placed. If however you would like to talk to us or want some advice regarding delivery before you order, please email our sales team at info@officeboffins.co.uk or call us on 020 3991 1375. Alternatively, you can use our live-chat facility where our customer service are standing by to help with any questions you may have.
Contact info
4 Queen Street, EH2 1JE, Edinburgh, United Kingdom
- 0203 991 1375
- info@officeboffins.co.uk
- officeboffins.co.uk
4.5
Excellent
370 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Seamless ordering
Very easy to find what I needed and ordering was simple. Delivery was super quick and the chairs were even easier to put together. I got the Ergo 3-Lever Mesh Back operator chairs with adjustable arms and they're great and comfortable. Highly recommend.
November 11, 2025
Reply from Office Boffins
Hi Sam,
Thanks for getting in touch. It sounds like the assembly went very smoothly and the Ergo operator chairs have settled in well. We hope you and your team are enjoying the comfort! We really appreciate your comments Sam.
Thanks again!
From the Office Boffins team
Reply from Office Boffins
Hi Andrea,
The Posture Exec office chair does it again! It never lets us down on comfort factor. Great to hear you were happy with everything. Fantastic!
Thanks so much for telling us what you think.
From the Office Boffins team
Reply from Office Boffins
Hello Mark,
Great to hear that the Office Boffins service impressed! We trust the Ergo draughtsman chair is doing a good job for you there too.
Thanks for letting us know your thoughts.
From Team Boffin
Reply from Office Boffins
Hello there!
Thanks for the stars! We trust you are writing this message from the comfort of your new Oracle office chair. It certainly sounds like you are getting along well with it!
Thanks again,
From the Office Boffins
Chair not what is pictured on website
Update 10/11/25 - I've yet to receive the email regarding return
Edit: order number 7450881
I ordered an desk chair. When I assembled it and tried the chair, there was a big protruding lumbar 'bump' which was not apparent from the photos on the website. I contacted Office Boffins to request a return on the basis that the item was not as described.
The want me to pay £30 plus VAT to return it.
I explained my rights under UK Consumer Law.
They have not replied.
Office Boffins, I gave you 7 days to sort this out. If it's not resolved satisfactorily by 5pm Wednesday5 November, I will initiate a card chargeback.
October 29, 2025
Unprompted review
Reply from Office Boffins
Update : 7th November
Hello again Stefan,
Thank you for sharing your feedback. We’re really sorry to hear the chair hasn’t been a comfortable fit for you. We completely understand how important it is for a chair to feel just right, especially when it comes to back support.
While the chair matches the product details and images on our website, we appreciate that comfort can be quite personal. Our returns policy does include a collection charge to cover courier costs, however as a gesture of goodwill, we will arrange collection free of charge so we can bring this to a smooth resolution for you. Let us know if you would like to do that.
We hope this helps, and we’ll be in touch by email to confirm.
From the Office Boffins team
4th November 2025
Thank you Stefan. We've got your order here now and we're taking a look at it. We'll be back!
The Boffins
Hi Stefan,
Thanks for getting in touch. We’re sorry to hear you’re disappointed with your chair. So we can take a proper look into this for you, could you please share your order number or any details from your purchase confirmation? Once we have that, we’ll check the order and get back to you as soon as possible.
Thanks so much.
The Boffins
Very comfortable and solid chair with…
Very comfortable and solid chair with plenty of adjustable feature to ensure the most comfort.
Thank you.
November 3, 2025
Reply from Office Boffins
Thank you so much for your kind review! We’re really glad to hear you’re enjoying the comfort and adjustability of your chair. It’s great to know it’s helping you stay comfortable throughout the day.
From the Office Boffins
Sat here very happy.
I ordered my AIRF001 yesterday afternoon. It was delivered today before 14:00. I unpacked it and laid out the parts, no tools needed, as there are only 10 screws that needed fitting, and an Allen key is provided for the screws.
The total assembly time was 17 minutes, easy peasy.
I am now sitting in my chair, typing this review. The chair is extra wide, the seat slides back and forth independently of the backrest, which also slides up and down on a ratchet system.
The backrest also has a hand-operated air pump for totally adjustable lumbar support and comfort.
Armrests are fully adjustable up, down, in - out facing, plus back and forth.
Basically, I am very impressed not only with the service provided, but the chair feels fantastic.
I am a very happy Bunny.
Note: This is an office chair, not a gamer's chair.
October 31, 2025
Unprompted review
Reply from Office Boffins
Hello Mark,
Thanks for the super feedback. We are so chuffed with it. Great to hear the AirForm office chair setup was a breeze. 17-minutes is quite impressive! Sounds like you’re already making the most of all those adjustments too. Fantastic result! We really appreciate you getting in touch Mark, and hope your new chair keeps you feeling like a very happy bunny for a long time to come.
From the Office Boffins team
This company is ridiculous
This company is ridiculous! Firstly, they do not describe the items on their website so you don’t know what you Ordering.
When the item arrived and I’ve noticed that is a plastic coat stand I called them to make a return. It took them 10 days to come back to me and after many follow ups from my side they informed me that to return the item I will be charged £30 for collection and another £30 for repackaging. The total cost of the item I bought was £120. I had to keep the item even though it looks so ugly and it will probably break in no time.
If I could give 0 I would!
October 20, 2025
Unprompted review
Reply from Office Boffins
Hello Violeta,
Thanks so much for your feedback. We really appreciate you taking the time to share it with us. We are sorry to hear that you are disappointed with the result. We're looking at it for you and we’ll be in touch very soon with an update.
From the Office Boffins
Nice chair - difficult to assemble
The chair price quality and delivery were ok but the assembly was a nightmare. Bought for my granddaughter who had no hope of assembling - took two pair of hands and a lot of effort.
October 30, 2025
Reply from Office Boffins
Hi Gerald,
Thanks so much for your feedback. We’re really chuffed you were happy with the chair’s quality, price, and delivery. We’re sorry to hear the assembly was a bit of a challenge though. It can definitely take a little teamwork the first time around. We’ll be sure to pass this on to our team to see if we can make the instructions even clearer. Hope your granddaughter is loving her new office chair now it’s all set up!
Thanks again
From the Boffins
Good product
October 27, 2025
Reply from Office Boffins
Hello there,
Thanks for the stars awarded to the Office Boffins and the Impulse home office desk. Sounds like you are getting on well with it.
Thanks again for the feedback!
From Team Boffin
good experience online order office chair
Ordered an office chair - I couldn't change the delivery date on the online form so placed the order and immediately called customer service.
They were able to immediately switch day of delivery without hassle and sent email confirmation.
Delivery driver followed instructions and gave me a ring when I didn't answer the bell (which had apparently broken -no fault of driver) rather than driving off or abandoning it in the garden.
October 24, 2025
Reply from Office Boffins
Hello Jack,
We hope you're typing this from the comfort of your new office chair! Thanks for the great feedback. Some drivers go above and beyond. We need more of those in the world! Good to hear our service hit the spot. Just what we want.
Thank you for letting us know how you got on. We do appreciate it.
From the Office Boffins team
Very good chair for the price
Very good chair for the price. Went for arm rests and its a lot better than my old chair. Comfortable and supportive and very easy to assemble. Quick delivery as well the next day.
October 23, 2025
Reply from Office Boffins
Hi Geoff,
Yes! The Ergo Operator chair is great value and we 100% agree on the comfort factor. Good to hear you found it an easy build too. Good result all round!
Thanks for letting us know your thoughts Geoff.
From the Office Boffins team
Great supplier of office kit!!
I have used Office Boffins many times and they supply good quality office equipment quickly. The choice is great and I always find what I need. A well laid out website with all the details you need to make the correct choice efficiently.
October 23, 2025
Reply from Office Boffins
Hi Steve,
Lovely to see you back with us again! Thank you for your support and for trusting the Boffins with your orders. Hopefully the Cafe Tables you bought recently are doing a good job there.
We really appreciate you getting in touch Steve, thanks again.
From the Office Boffins team
Bariatric chair review
The chair we have selected does the job, it is comfortable and provides the support needed.
October 14, 2025
Reply from Office Boffins
Hi Nick,
It sounds like you and the Alpha XL office chair are getting along well! Good to hear it's looking after your comfort there! That's the main thing
Thanks for letting us know your thoughts.
From the Office Boffins
I am writing to formally complain about…
I am writing to formally complain about an issue with my recent delivery. My order (Order No: [insert order number]) was delivered to the wrong address, and I am unsure why this occurred. The address provided during my purchase was correct, yet the package was not delivered to my location.
October 16, 2025
Reply from Office Boffins
Update 17th oct 2.30pm
Hello again Moussa,
We’re so sorry about that. We tried to contact you today however couldn't get you. So, we’ve spoken with the carrier and one of your colleagues, and it seems to be all sorted out now. Really good to hear that. If you’d reached out to us directly, we could have sorted that out straight away, however, we’re just glad everything’s been resolved in the end. Thanks so much for your patience and for letting us know. Please give us a call if you get a moment and we can talk it through.
The Boffins
Hello Moussa,
We’re really sorry to hear about this! This is actually the first we’ve heard about the delivery issue, but we completely understand how frustrating that must be. Thank you for bringing it to our attention.
We’re looking into what happened with your order right away and will come back to you as soon as we have an update. In the meantime, thank you for your patience. We'll be back asap!
The Boffins
4 lever operator chair
4 lever operator chair
I wanted to just give a warning as a short person (5’2”). The arms do not adjust low enough for me- seat height to top of arms.
Shame because the rest of it adjusts well and is a nice chair at a good price.
They don’t do returns either as an FYI
October 14, 2025
Unprompted review
Reply from Office Boffins
Hi Rachel,
We’re sorry to hear the chair wasn’t quite the right fit for you due to the arm height. We did offer to arrange a return and are still happy to help with that if you’d like to go ahead. It just needs to be disassembled and packaged back into the original box. Please feel free to reach out to our team anytime, and we’ll get it sorted for you.
From the Office Boffins team
Predrilled hole insufficient to accommodate foot
My purchase was a computer desk, which required self-assembly. This shouldn't have been a problem but it was. For part of the assembly, feet have to be screwed into the metal legs which contain four predrilled holes. Unfortuately on one of the sites the thread wasn't cut deep enough to accommodate the foot. Had the foot been all metal it wouldn't have been hard to extend the thread using a grip, but as the feet are plastic headed this was a bit tricky and took a lot of care and about 40 minutes. Otherwise pleased with this product!
September 29, 2025
Reply from Office Boffins
Hi Chris,
Thanks so much for your feedback and for taking the time (and patience!) to get the desk assembled. We’re really sorry to hear one of the leg threads gave you a bit of trouble. We’re going to chat with the manufacturer about the issue with the feet so we can prevent this in future. We really appreciate you letting us know, and we’re glad to hear you’re otherwise happy with the desk!
Thanks again
From the Office Boffins
The desk ordered came quickly and was a…
The desk ordered came quickly and was a good standard.
September 30, 2025
Reply from Office Boffins
Thanks so much for your review. We’re really glad your desk arrived quickly and that you’re pleased with the quality, that’s what we like to hear.
Thank you,
From the Office Boffins team
gerat quality product and great speedy…
gerat quality product and great speedy delivery service
October 2, 2025
Reply from Office Boffins
Hi Margaret,
Lovely to hear from you! Good to know that our quick delivery was appreciated and you're happy with the Taurus stacking chairs. We trust they are coming in useful there.
Thank you Margaret for telling us your thoughts.
From the Office Boffins team
Quick delivery and great quality
September 23, 2025
Reply from Office Boffins
Hi Victoria,
We are really chuffed that our speedy delivery service was just what was needed! And, it sounds like the Dynamo office chair is taking good care of you there too. Great result! Thanks for letting us know your thoughts Victoria. We really do appreciate it.
From the Office Boffins team
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