Officefurniturescene Reviews 

504
•
TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Nice desk for a decent price. 5 stars as there were some missing fixings, a quick call to them and a package of fixings arrived ij the post a couple of days later.

Rated 5 out of 5 stars

Had recent surgery and was struggling to find a chair for my needs once returning to work. Bought and returned quite a few on Amazon. Gave up, called Office Furniture Scene for advice information. T... See more

Rated 5 out of 5 stars

Exceptional service from start to finish. Five stars feel too few for the service I had from Neil and Georgie who amended the delivery date efficiently on my request and kept me informed. Just as happ... See more

Rated 5 out of 5 stars

Firstly I wasn't sure of the company as I had not heard of them previously but as a first-time customer I used a voucher for 10% off a Herman Miller Aeron which was already a great price as it was on... See more

Company details

  1. Office Furniture Store

Written by the company

Office Furniture Scene was founded to provide a ‘fuss-free’ online shopping experience. We provide a comprehensive range of UK manufactured office furniture & contemporary seating – high quality products at affordable prices.


Contact info

5.0

Excellent

TrustScore 5 out of 5

504 reviews

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5.0

All reviews

(504)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Phenomenal service

Probably the most attentive and helpful staff member I've ever had the pleasure to engage with. He was right on top of answering my initial questions, as well as checking in to make sure that everything on the order progressed as it should. Phenomenal service. Thanks Neil.

June 6, 2024
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Reply from Officefurniturescene

Many thanks for your kind review Adam.
Best regards, Neil

Rated 5 out of 5 stars

FAULTLESS

First class service. Ordered a Herman Miller chair yesterday at 10 and got an immediate call back to confirm size spec and stock. Just taken delivery at 10am today. I’m in Carlisle and they’re in Norwich. Superb customer service, just like it used to be. Went with TP reviews and cost. £300 less than John Lewis. Knowingly undersold ??? Well done team !

May 29, 2024
Unprompted review
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Reply from Officefurniturescene

Many thanks for your kind review Ian.

Rated 5 out of 5 stars

The go to place

I needed a new desk chair for my home office and although I was reluctant at the beginning all my worries disappeared almost instantly, I was constantly updated on the status of my orders, the little delay was timely informed to me and got a very friendly call to arrange the delivery. I will definitely buy again here.

February 2, 2024
Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service.
I was really impresses that, having placed an order for a new office chair, I got a phone call to let me know when the chair would be delivered, and not just some anonymous email!
Not only was this a sign of a good company to do business with, the price that I paid was extremely competitive!

September 21, 2023
Rated 5 out of 5 stars

Had recent surgery and was struggling…

Had recent surgery and was struggling to find a chair for my needs once returning to work. Bought and returned quite a few on Amazon. Gave up, called Office Furniture Scene for advice information. They were incredibly honest and helpful, advised checking with local dealers first and even suggested which brand and models to ask for. Very honest and full of good advice.

Will definitely come back to them once I have chosen a model.

July 26, 2023
Unprompted review
Rated 5 out of 5 stars

Delivery on time

Delivery on time. Contacted when my item was at their warehouse and delivery arranged for next day.

April 15, 2023
Rated 5 out of 5 stars

Exceptional

Exceptional service from start to finish. Five stars feel too few for the service I had from Neil and Georgie who amended the delivery date efficiently on my request and kept me informed. Just as happy with the orangebox chair I’d ordered. Super happy customer and officefurniturescene.com will be my first stop for any future needs for office equipment.

April 13, 2023
Rated 5 out of 5 stars

I bought a chair from office furniture…

I bought a chair from office furniture scene. An employee called Neil guided me through the chair adjustments very clearly. Unfortunately, I am a short person and had to return the chair. The returning process also went quite smooth and I got my full money back.

March 3, 2023
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service! I ordered a sayle chair from them and the seat cushion came damaged, so I called them and they fixed the issue right away. I received the new seat a day after and they guided through how to insert it. I would buy from them again.

February 17, 2023
Rated 5 out of 5 stars

Fantastic after-sales service.

My HM chair developed a fault 2 years after purchase, rendering it unusable. Because the chair is covered by a manufacturers 10 year warranty, I contacted Office Furniture Scene to let them know and see what could be done. After requesting a few photos, Neil was able to confirm it was an issue that HM experienced occasionally and that the warranty claim would be processed immediately. One week later and I've just said "Goodbye & thank you" to a Herman Miller engineer after his visit to fit the replacements. - What fantastic service all round!

May 12, 2023
Unprompted review
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Reply from Officefurniturescene

Many thanks for your kind Review Alan. Your Aeron Chair actually has a 12 year warranty!

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