Office Stationery Reviews 2,189

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, highlighting their high standards and good value. Many people appreciate the competitive and reasonable pricing, often finding better deals compared to other suppliers. The ordering process is frequently described as easy and efficient, with consumers noting the quick and reliable delivery service. However, some customers also noted issues with order accuracy, receiving substituted items when original products were out of stock. A few other people also felt that the customer service was poor, mentioning unreturned emails and difficulties with product returns.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently report receiving exactly what they... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and efficient... See more

Price

Consumers find price to be positive. Many reviewers consistently praise the reasonable and competitive... See more

Order

Clients share positive opinions on order. Many customers report that their orders are sent the same day and... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the fast, efficient, and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you for your marvellous service. The Pack of ‘2 Black Coloured Parker Jotter Gel Pen Refills’,that I received from you was well packaged, and encased to a high quality. They are neat handwriting... See more

Company replied

Rated 5 out of 5 stars

The goods weren't exactly what was ordered as the manufacturer was out of stock and substituted it with some thing else. The member of the sales team was very helpful, and found out why there had been... See more

Company replied

Rated 5 out of 5 stars

I was searching for a mouse mat that would provide support for my wrist, since I work fairly long hours doing graphic design work. I was delighted to find one that claimed to do this, and have been u... See more

Rated 5 out of 5 stars

We have an account with Viking but I had an email from Office Stationery that caught my eye so decided to try them out. We don't order a lot of stationery so it's good to get a decent price. They have... See more


Company details

  1. Office Supply Store
  2. Envelope Supplier
  3. Furniture Store
  4. Office Furniture Store
  5. Stationery Store
  6. Toner Cartridge Supplier

Information provided by various external sources

OfficeStationery provides all your office stationery supplies at fantastic discounted prices, from pens to paper and office furniture or just a single ink cartridge supplies for your printer. With secure payments and call centre to help, OfficeStationery has over 56,000 lines and are regularly adding new products ready to supply to your business with cheap office supplies. Buy with confidence, we aim to consistently be one of the cheapest office stationery suppliers in the UK.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I am very impressed with the service…

I am very impressed with the service provided by this OfficeStationery.co.uk. The customer service team were extremely professional, responsive, and helpful throughout my order process. The quality of the products received is excellent and reflects a high standard of care and attention.

In addition, the delivery was prompt and efficient, which made the entire experience smooth and reliable. I am grateful for the support received and would not hesitate to recommend this company to others seeking quality products and outstanding service.

September 3, 2025
Unprompted review
Rated 3 out of 5 stars

Logistics and honesty are wanting

The email from them, confirming my order, says: "Your standard delivery should be delivered between Monday 28th July - Wednesday 30th July, deliveries are only made Monday to Friday." No tracking number was included.
It just arrived today - Saturday! - and was delivered by Yodel.
Sheer luck that I was in, and that it got delivered at all, since Yodel, along with many of these 'independent' couriers are a bunch of cowboys.
This is no reflection on this particular driver: he was courteous and helpful, waiting until I reached the front door to hand the (very heavy) parcel over. The good ones get tarred with the same brush, unfortunately.
Fast delivery and quality goods, but logistics are wanting.
UPDATE:
AND NOW I KNOW WHY!
I was puzzled by the name of the 'supplier' on the delivery label. I researched, and found this:
NWT FM Solutions (the actual sender of the liquid soap) is at
Units 9 & 10, Brickfields, Huyton Business Park, Liverpool, L36 6HY
Under another name, using this same address is an ebay account with the identical items I purchased priced OVER £37 CHEAPER!
Before I ordered from officestationery.co.uk, I had already checked out this NWT FM seller on ebay - but decided not to use them because of terrible feedback re. lost deliveries, and using dodgy couriers.
So, I order from officestationery.co.uk, who are selling stock they don't have - 'dropshipping' - and making over 30-odd quid from the deal!
Obviously, if I'd known of this before, I could have gone via ebay, and saved a packet on the identical deal.

Oh, well, officestationery.co.uk, you've just lost a customer.

July 26, 2025
Unprompted review
Rated 5 out of 5 stars

An exemplary service

An exemplary service - thank you

July 1, 2025
Unprompted review
Office Stationery logo

Reply from Office Stationery

Hi Ralph, thank you for taking the time to leave us some feedback! We are so glad to hear you had a positive experience and received good service from our team. Best wishes from The Office Stationery Team.

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Easy transaction.

June 20, 2025
Office Stationery logo

Reply from Office Stationery

Hi Peter, we're happy to hear that your transaction was easy and our delivery was prompt. Thank you for your positive feedback!

Rated 5 out of 5 stars

Thank you!!!

Thank you!!!

June 23, 2025
Office Stationery logo

Reply from Office Stationery

Thank you your feedback - we hope you are happy with your order! Best wishes - The Office Stationery Team.

Rated 5 out of 5 stars

The goods weren't exactly what was…

The goods weren't exactly what was ordered as the manufacturer was out of stock and substituted it with some thing else. The member of the sales team was very helpful, and found out why there had been a change, and since she could not really do anything about it, offered a 10% discount on my next order. She was a great ambassador for the company.

June 23, 2025
Office Stationery logo

Reply from Office Stationery

Hi Michael, we appreciate your positive feedback. We are happy to hear that our team member was helpful in explaining the substitution and providing a resolution. It's great to know that their assistance was appreciated. Thank you again for your review. Best wishes - The Office Stationery Team.

Rated 5 out of 5 stars
Office Stationery logo

Reply from Office Stationery

Good afternoon, Sandra, many thanks for taking the time to leave us some feedback on your recent order. We are so pleased to hear you got your items delivered to you quickly and were impressed with our competitive pricing. We hope to help you again soon. Best wishes - the Office Stationery Team.

Rated 5 out of 5 stars

easy to order

easy to order, arrived quickly, good quality

May 19, 2025
Office Stationery logo

Reply from Office Stationery

We're happy to hear that ordering was easy, the delivery was quick, and the quality was good. Thank you for your positive feedback!

Rated 5 out of 5 stars

Very reliable company

Very reliable company, customer service quick responsive, delivery the next day which is amazing

May 12, 2025
Office Stationery logo

Reply from Office Stationery

We're happy to hear that you had a reliable experience with us. It's great to know that our customer service was quick and responsive, and that you received next-day delivery!

Rated 5 out of 5 stars

The order was easy to place and it was…

The order was easy to place and it was delivered in very quick time.

I would recommend Office Stationery.

Paul Cooke

May 12, 2025
Office Stationery logo

Reply from Office Stationery

We're happy to hear that you found the ordering process easy and the delivery quick! We appreciate your recommendation and are grateful for your feedback.

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Lots of choice.

May 5, 2025
Office Stationery logo

Reply from Office Stationery

We're happy to hear that you had a great experience with our quick delivery and wide selection! Thank you for your feedback.

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