OFX - Singapore Reviews 53

TrustScore 4.5 out of 5

4.5

Shenton Way 6a, #04-02 to #04-08, OUE Downtown Gallery, 068807 Singapore, SG


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Rated 1 out of 5 stars

If there is a 0 star that is how I would rate OFX. Slow to verify my account because their back office people can’t understand English and kept asking the same questions. Even when the account... See more

Company replied

Rated 5 out of 5 stars

Our experience had been so far so good. Good rates, good backend support team. our AM/RM - Ms Kelly Tan, has been a great help with our initial set-up and was fuss-free. At first, we were quite... See more

Company replied

Rated 5 out of 5 stars

I have the great pleasure of working with Sandy Koh and penning this here. Amongst Sandy's many strengths are leadership, partnership, tenacity. She is a self-starter, strategic thinker; with great at... See more

Rated 5 out of 5 stars

OFX could be the best FX provider we have used so far. Our relationship Manager, Alvin Chia have always been prompt towards our queries. We are glad to have him as our RM, highly recommended to eve... See more

Company replied


Company details

  1. Currency Exchange Service
  2. Financial Consultant
  3. Money Transfer Service

About OFX - Singapore

Written by the company

logo logo


Simplify your FX needs with OFX.

Get Started

Currency exchange can be complicated. OFX keeps it simple with 24/7 foreign exchange expert (we call them OFXperts) assistance and an easy-to-use online platform. Our approach combines the human touch with convenient technology, whenever you need it, wherever you are.

We grew from an idea that there had to be a better, fairer way to move money around the world. That was over 25 years ago, and since then over 1 million customers have trusted us to help move $293bn+ around the world.

Why choose OFX?

Save Time - Fast and secure transfers in 50+ currencies to 170+ countries helps you transfer quicker.

wallet

Save Money

Bank-beating rates, paired with better market strategies, better timing, and better vendor management helps maximize profits and reduce costs.

secure

Transfer Securely

Regulated by over 50 regulators globally, means OFX always operates to international security standards and monitors transactions for suspicious activity with sophisticated technology

secure

Fee Transparency

OFX provides money visibility throughout the transfer process which means no hidden costs and no surprises.

secure

24/7 Support

Real human 24/7 support from OFXperts means that no matter where you are, we are only a phone call away.

Start saving time and money - open an OFX account today!

Written by the company

.

Contact info

  • Shenton Way 6a, #04-02 to #04-08, OUE Downtown Gallery, 068807, Singapore, Singapore

  • 6817 8747

4.5

Excellent

TrustScore 4.5 out of 5

53 reviews

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Rated 5 out of 5 stars

OFX could be the best FX provider we have used so far.

OFX could be the best FX provider we have used so far.

Our relationship Manager, Alvin Chia have always been prompt towards our queries. We are glad to have him as our RM, highly recommended to everyone.

March 4, 2025
Unprompted review
OFX - Singapore logo

Reply from OFX - Singapore

Thank you, Lim for taking the time to leave a review about Alvin. We’re happy to hear you had a great experience working with your OFX account manager and have passed on your kind words. Let us know if there’s anything else we can help with.

-OFXpert, Sam

Rated 5 out of 5 stars

Exceptional FX Service: A Five-Star Experience with RM Kelly Tan

I’ve had the pleasure of working with RM Kelly Tan for my foreign exchange services, and I couldn’t be more impressed. Kelly’s expertise, professionalism, and attention to detail have made my experience seamless and stress-free. She takes the time to understand my needs, providing personalized recommendations that align with my financial goals.

Her knowledge of the FX market is exceptional, and she always keeps me informed about trends, ensuring I make well-informed decisions. I truly appreciate her transparency, responsiveness, and commitment to providing top-notch service.

If you’re looking for a reliable, knowledgeable, and approachable expert for FX services, I highly recommend Kelly Tan. She’s truly a standout in her field!

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

Invaluable partnership with Sandy

I have the privilege of working closely with Sandy Koh, whose proactive approach and responsiveness make her an exceptional collaborator. She consistently demonstrates strong leadership qualities, guiding the team with both vision and effectiveness. Her ability to cultivate genuine partnerships and create a collaborative atmosphere is truly remarkable. Sandy's unwavering dedication to excellence, combined with her positive attitude, has a profound impact on our work together, making her an invaluable asset to my organization.

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

Fast and Efficient

OFX has given a one stop service for my business without hassle. Kelly has been very helpful and patient with every of my request and always updating me with the best deal for FX rates.

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

Can I give 10 Stars?

I have the great pleasure of working with Sandy Koh and penning this here. Amongst Sandy's many strengths are leadership, partnership, tenacity. She is a self-starter, strategic thinker; with great attention to detail. She is a gem, that exudes a big and bright spark in any organisation; I would jump to any opportunity to work with her. Thank you Sandy for all your help.

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

Ms. Kelly Tan: A Shining Example of Excellence

I want to express my sincere gratitude for your outstanding service, Ms. Kelly Tan. Your proactive approach and expertise have ensured a smooth experience, addressing my concerns promptly and effectively. Your professionalism and dedication to excellence have fostered a strong foundation of trust and collaboration. Thank you for your impactful contributions.

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

Great Experience and Good Support - Alvin Chia

I had the pleasure of working with Alvin Chia, and I must say, his service is outstanding. From the moment I reached out, I was impressed by the promptness of his responses. he will address my concerns quickly and effectively, ensuring that I felt supported throughout the entire process.

What stood out the most was the exceptional rates they provided. Not only did they offer competitive rates, but they were also extremely accommodating when it came to my specific requests. No matter how complex the issue was, Alvin was always willing to go the extra mile to ensure that everything was resolved swiftly.

His level of professionalism, patience, and efficiency is second to none. I highly recommend their services to anyone in need of Forex support—great rates, excellent customer service, and a truly seamless experience overall!

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience And Good Support OFX

Our relationship Manager, Alvin Chia. We appreciate for always been prompt towards our queries. We look forward to seeing your continued growth and success in the future.

August 23, 2024
Unprompted review
OFX - Singapore logo

Reply from OFX - Singapore

Hi Michelle. Thank you for letting us know about the great experience you had with your account manager Alvin. We appreciate you taking the time to leave a review and will be sure to pass your kind words on. Thank you for being a valued customer and continued support of OFX.

-OFXpert, Sophie

Rated 5 out of 5 stars

Forex rates are very competitive.

Forex rates are very competitive.
And the service from my RM Ms Stella Koh was very good. All transactions was quickly proccessed

February 26, 2025
Unprompted review
OFX - Singapore logo

Reply from OFX - Singapore

Thank you Daniel for taking the time to leave a review about Stella. We’re happy to hear you had a great experience working with your OFX account manager and have passed on your kind words. Let us know if there’s anything else we can help with.

-OFXpert, Sarah

Rated 5 out of 5 stars

OFX - a good choice

OFX is new to me but because of the good exchange rates, I decided to give it a try. It was pretty easy to make deals and Jason has been very helpful even in getting me better rates. I’m glad I found this new place.

February 26, 2025
Unprompted review
OFX - Singapore logo

Reply from OFX - Singapore

Thank you for sharing the great experience you had recently with Jason. Our OFXperts are here 24/7 to make the most of your money. We’ll be sure to pass on your kind words to the team.

- OFXpert, Sophie

Rated 5 out of 5 stars

Experience has been extremely good

Experience has been extremely good. Stella Koh my relationship manager is extremely prompt and delivers beyond what is asked if her.
Amazing relationship manager

January 22, 2025
Unprompted review
OFX - Singapore logo

Reply from OFX - Singapore

Hi Samir. Thank you for letting us know about the great experience you had with your account manager Stella. We appreciate you taking the time to leave a review and will be sure to pass your kind words on. Thank you for being a valued customer and continued support of OFX.

-OFXpert, Sarah

Rated 5 out of 5 stars

I’ve had the pleasure of working with Kelly

I’ve had the pleasure of working with Kelly Tan, and I couldn’t be more pleased with the service and support provided. As my relationship manager, Kelly has been incredibly attentive, always responding promptly to my needs and offering clear, tailored solutions. Her professionalism, combined with a deep understanding of my requirements, has made my experience smooth and stress-free. I truly appreciate the exceptional service and dedication I’ve received. Highly recommend!

February 12, 2025
Unprompted review
OFX - Singapore logo

Reply from OFX - Singapore

Hi Yeocong. Thank you for letting us know about the great experience you had with your account manager Kelly. We appreciate you taking the time to leave a review and will be sure to pass your kind words on. Thank you for being a valued customer and continued support of OFX.

-OFXpert, Sarah

Rated 5 out of 5 stars

OFX - could be the best so far.

Our experience had been so far so good.
Good rates, good backend support team.

our AM/RM - Ms Kelly Tan, has been a great help with our initial set-up and was fuss-free.
At first, we were quite reluctant to change/try new platform as we were already quite comfortable with the one we were using before.
but through Kelly's reference, we then tried out further and the experience was much better than expected.

February 24, 2025
Unprompted review
OFX - Singapore logo

Reply from OFX - Singapore

Hi Aung. Thank you for reaching out to us regarding the excellent service you received by OFXpert Kelly. We love hearing positive client stories and will be sure to pass this on to the team.

-OFXpert, Sophie

Rated 5 out of 5 stars

OFX is simple with good FX rates

OFX is simple to use and the rates are far better than I get with my bank. I’ve done 2 large overseas transactions recently - both effortless. Customer support are also very responsive too

February 4, 2025
Unprompted review
OFX - Singapore logo

Reply from OFX - Singapore

Thank you Darren. We’re delighted to hear that you had such a great transfer experience with us. We appreciate you taking the time to leave us a review and share your thoughts.

-OFXpert, Sophie

Rated 5 out of 5 stars

Actually this 5 star rating is not for…

Actually this 5 star rating is not for OFX, its for this particular representative in SG, Kevin Ng, who relentlessly, assuringly and went out of his way to help me with a txn that experience hicupp.
Long story short, i did a test txn on 11jul24 and everything went well. So on 15th of july i did another txn but my funds was 'stuck' for almost 4 days!!! due to compliance issue. Numerous back n fore emails didnt get it resolved plus difference intimezone exacerbated the problem.
Kevin empathise my situation,took charge and resolved it thru his proactive initiative with the office in HKG. His POSITIVE attitude is truly commendable and i am glad n fortunate to have his great exceptional support.
Marcus

July 18, 2024
Unprompted review
OFX - Singapore logo

Reply from OFX - Singapore

Hi Marcus. Thank you for reaching out to us regarding the excellent service you received by OFXpert Kevin. We love hearing positive client stories and will be sure to pass this on to the team.
-OFXpert, Sarah

Rated 5 out of 5 stars

RELIABLE AND GOOD SUPPORT

Good service and reliable relationship manager (Mr Alvin Chia) he is very responsive and spontaneous to our company needs and we experienced great support from him.
Turnaround response and quite fast as well.
Definitely recommend OFX !

July 18, 2024
Unprompted review
OFX - Singapore logo

Reply from OFX - Singapore

Hi Joleen. Thank you for letting us know about the great experience you had with your account manager Alvin Chia. We appreciate you taking the time to leave a review and will be sure to pass your kind words on. Thank you for being a valued customer and continued support of OFX.
-OFXpert, Sophie

Rated 5 out of 5 stars

Highly Recommended

My relationship manager, Alvin Chia, has always been so helpful and prompt towards my queries. Easy online system. Rates are good. Highly recommended to use OFX.

July 1, 2024
Unprompted review
OFX - Singapore logo

Reply from OFX - Singapore

Hi Toh. Thank you for letting us know about the great experience you had with your account manager Alvin. We appreciate you taking the time to leave a review and will be sure to pass your kind words on. Thank you for being a valued customer and continued support of OFX.
-OFXpert, Sophie

Rated 5 out of 5 stars

Good

Good. Fast reply. Good service..

March 5, 2024
Unprompted review
OFX - Singapore logo

Reply from OFX - Singapore

Thank you John for taking the time to leave us a review. We appreciate you sharing your thoughts and thank you for your continued support. OFXpert, Dave

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