Slow delivery. In fact it took 10 days not the 5 working days advertised. Even an order confirmation confirming they was getting my order ready took 7 days. I won’t purchase again based on delivery de... See more
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Absolutely shocking customer care. I have emailed them asking when I can expect my delivery which I ordered 3 weeks ago and no one getting back to me and telephone number doesn’t exist but they still... See more
After a Google search for strong smelling wax melts this company came up. Ordered the perfume bundle & baccarat rouge air freshener. Excitedly put a wax melt in the burner & there is hardly any smell... See more
I made an order on 27/04 which has never been acknowledged but I have been debited. Your email does not work - it says it is not monitored. I have completed your contact form twice with no response.
Company details
Written by the company
Highly scented wax melts with attitude! All our wax melt products are hand made in Cheshire, UK. We are a small business and your feedback means everything to us and helps us continually improve our customer experience! For all queries please contact us at customercare@ohmymelt.com and we will get back to you as soon as possible!
Contact info
United Kingdom
- 01625 500174
- customercare@ohmymelt.co.uk
- ohmymelt.co.uk
3.0
Average
252 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 28% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Great Business!
Brilliant business to deal with! There was an issue with delivery of my order. They were great and chased it up. Due to this, they sent me loads of freebies, which I was blown away with. The scents are amazing. Loads of choice and long lasting. It's been an annoyance with me, trying to get scents that last. I'll definitely buy from them again! 😊
January 28, 2023
Unprompted review
Brilliant quality products :)
January 9, 2023
I had a failed delivery
I had a failed delivery, so I contacted Oh My Melt and within a week I not only received my order but also a very large box full of free wax melts, oil burner & reed diffuser. I am over the moon with this Xmas present. All of which is top quality. Very pleased.
January 6, 2023
Unprompted review
Best Melta
Best value wax melts on the market and believe me I've tried hundreds of brands, Winter is my personal favourite it fills my house with scent.
January 4, 2023
Lush
I have bought quite a few wax melts in the past bit none compare to these from yourselves, I bought some for my girlfriend for Xmas and she loves them.. I will definitely be buying a lot more from you ...Merry Xmas 🎄
December 25, 2022
Not received my parcel not even…
Not received my parcel not even tracking information. Im being asked to review something i haven't used? I have emailed several time and got no reply
December 9, 2022
Very pleased with melts
Very pleased with melts. Not so happy about leaving 3 messages and calls asking if I can change delivery address and no reply. Website wouldn't let me do it whichever Web provider I used.
November 18, 2022
They all smell like chemicals and…
They all smell like chemicals and toilet cleaner 🤢
December 4, 2022
Very Good excellent
December 3, 2022
I bought these items as gifts
I bought these items as gift, the little gold bags are pretty, the gift box looks lovely. They took longer than expected but putting it down to postal strikes.
December 3, 2022
Love these wax melts
Love these wax melts. They are my favourite by far and great value for money x
December 2, 2022
Good product
Good product, lovely scents, very fairly priced. A bit slow to arrive but that’s just because we’re so used to everything being next day now. I would definitely buy from here again.
October 21, 2022
Lovely smelling wax melts great service
November 9, 2022
Quick delivery lovely smells
November 8, 2022
Love my different wax melts my new fave…
Love my different wax melts my new fave is savuage x
Sooo many different choices and they all smell lovely my hubby like the coffee one I have
October 25, 2022
Lovely smell
Lovely smell. Sweet and spicey. Quite strong. I don't let it burn too long. The hose smells great after a short while.
October 28, 2022
Its well worth the money the melts are…
Its well worth the money the melts are lovely and smell nice for ages you get a different snap bars and they all been great
November 1, 2022
They smell Lovley would highly recommend
November 4, 2022
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