Oiler&Boiler Reviews 

192
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, stylish designs, and vibrant colours, often finding them very comfortable to wear. Many people are delighted with the great fit and high standard of items, including underwear and swim shorts. The company also receives frequent commendation for its quick delivery and excellent service, with easy ordering and efficient shipping processes. However, some customers also noted that items can run a bit small, suggesting considering a size up, and that desired sizes or selections are sometimes unavailable. A few other people also felt that there were occasional issues with delivery, such as items not arriving or collection points not having them.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, fit, and style, with many expressing satisfaction... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the excellent quality, great... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers consistently praising the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m a big fan of Oily & Boiler products. Recently I purchased swimming shorts, tee shirt and underwear. All delivered quickly and great style and quality. I needed to return the tee to exchange for... See more

Rated 5 out of 5 stars

After seeing an ad for Oiler & Boiler on Instagram I had a look at their website. I liked the look of their products. I ordered the t-shirt and shorts lounge set on a Saturday and received the order... See more

Rated 5 out of 5 stars

I have been purchasing from this company for over 9 years since I seen them in Selfridges . Very stylish , vibrant colours, my husband and kids ( now adults ) all find the comfortable . Only e... See more

Rated 5 out of 5 stars

Excellent product, wore them on recent holiday and they are superb, comfortable, don't lose their shape when wet. So impressed bought another pair when I got home. Customer service from them has been... See more


Company details

  1. Underwear Store

Written by the company

Oiler and Boiler is a contemporary lifestyle brand known for its blend of coastal aesthetics and sophisticated fashion. Founded with the intent to embody the relaxed yet chic vibes of resort wear, the brand focuses on providing high-quality apparel and accessories that are both stylish and functional. Their product range often includes lightweight dresses, swimwear, cover-ups, and travel essentials, catering to those who appreciate a luxurious lifestyle, whether by the beach or at a rooftop gathering. Oiler and Boiler emphasizes versatility, allowing customers to seamlessly transition from day to night, ensuring they feel confident and comfortable in any setting. The brand also prioritizes sustainable practices, sourcing materials responsibly and promoting eco-friendly manufacturing processes. This commitment to sustainability resonates with modern consumers who increasingly seek environmentally friendly options in their shopping choices. Oiler and Boiler’s distinct aesthetic combines vibrant colors and playful patterns, drawing inspiration from tropical locales and nautical themes. This approach not only sets the brand apart in the competitive fashion landscape but also fosters a sense of adventure and escape. Overall, Oiler and Boiler embodies a lifestyle where elegance meets ease, appealing to those who aspire to celebrate everyday moments with a touch of sophistication.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

192 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.3

All reviews

(192)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely trousers, comfortable and great fit…

Lovely trousers which my husband says feel great on. Great fit. He already had one pair and they were so comfortable on holiday that he wanted another colour. Easy to order, good communication and quick delivery

January 12, 2025
Oiler&Boiler logo

Reply from Oiler&Boiler

So glad your husband likes the trousers Caroline. Much appreciated.

Rated 5 out of 5 stars

love the product and love the fit and…

love the product and love the fit and feel. The price is also good. Def my go to brand for boxers

February 18, 2025
Oiler&Boiler logo

Reply from Oiler&Boiler

Thanks for the review! These are some of our best sellers, so its great to get the feedback.

Rated 1 out of 5 stars

Scam website

Scam website. Haven’t delivered produce and don’t reply to email. Do not order from them

February 11, 2025
Unprompted review
Oiler&Boiler logo

Reply from Oiler&Boiler

Please accept our apologies for this, I understand that our customer service department has been in touch now to rectify the problem. We hope you will enjoy your O&B products.

Rated 1 out of 5 stars

No customer service

Ordered a few things. However clothes sizes are random . You have to email to return but they don’t answer . So if the item is wrong you have lost out as seems little hope of getting a refund . 4 emails later still no reply .

October 31, 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely awful service

Absolutely awful service. Sent 2 items of clothing back for exchange but never received the goods or a refund. Roy just stopped responding to my emails. Have now initiated an investigation with my bank to retrieve a refund. Would definitely not buy from this vendor again.

August 30, 2024
Unprompted review
Rated 3 out of 5 stars

I didn't get what I ordered

I didn't get what I ordered. I messaged customer service for help but haven't recieved a reply. In the past I liked Oiler and Boiler products, it's a shame their customer service (and warehousing) are so poor.

January 11, 2020
Unprompted review
Rated 3 out of 5 stars

Good quality clothes but disappointed with customer service

I subscribed to the newsletter for a 15% discount on my purchase. This never happened so I rang customer service the next day and they said they’d call me back, which I’m sorry to say, they didn’t.
The items, which are good quality, arrived quickly but no 15% off.

December 9, 2019
Unprompted review
Rated 3 out of 5 stars

No customer service

I got my package quickly, but they sent the wrong size. I tried to contact them immediately using the Contact Us page and from my order email. A week later and I still have no response from either, and still have the wrong size shorts.

November 14, 2019
Unprompted review
Rated 1 out of 5 stars

I have purchased Oiler and Boiler…

I have purchased Oiler and Boiler underwear for many years and recently placed an order for more - however when they arrived the quality is now so poor and the material appears to be mopre like ladies stockings and not the normal stretch cotton. I emailed have them but have not had the courtesy of a reply so I just want my money back...! I would have given a zero rating but that's not possible.

November 11, 2019
Unprompted review

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