Oiler&Boiler Reviews 

192
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and stylish design of the products, often highlighting vibrant colors and comfortable fit. Many people appreciate the quick and efficient delivery service, noting that items arrive promptly. Reviewers are also pleased with the overall experience, finding the ordering process easy and the products meeting high standards. However, some customers also noted that certain items tend to run a bit small, suggesting it might be wise to consider ordering a size up. Additionally, a few people experienced issues with delivery, such as items not arriving or problems with collection points, and some found the service less satisfactory.

What people talk about most

Product

Clients share positive opinions on product quality, fit, and style, with many expressing delight with their... See more

Quality

Customers had positive experiences with quality, consistently praising the excellent quality, style, and fit... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the quick and speedy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m a big fan of Oily & Boiler products. Recently I purchased swimming shorts, tee shirt and underwear. All delivered quickly and great style and quality. I needed to return the tee to exchange for... See more

Rated 5 out of 5 stars

After seeing an ad for Oiler & Boiler on Instagram I had a look at their website. I liked the look of their products. I ordered the t-shirt and shorts lounge set on a Saturday and received the order... See more

Rated 5 out of 5 stars

I have been purchasing from this company for over 9 years since I seen them in Selfridges . Very stylish , vibrant colours, my husband and kids ( now adults ) all find the comfortable . Only e... See more

Rated 5 out of 5 stars

Excellent product, wore them on recent holiday and they are superb, comfortable, don't lose their shape when wet. So impressed bought another pair when I got home. Customer service from them has been... See more


Company details

  1. Underwear Store

Written by the company

Oiler and Boiler is a contemporary lifestyle brand known for its blend of coastal aesthetics and sophisticated fashion. Founded with the intent to embody the relaxed yet chic vibes of resort wear, the brand focuses on providing high-quality apparel and accessories that are both stylish and functional. Their product range often includes lightweight dresses, swimwear, cover-ups, and travel essentials, catering to those who appreciate a luxurious lifestyle, whether by the beach or at a rooftop gathering. Oiler and Boiler emphasizes versatility, allowing customers to seamlessly transition from day to night, ensuring they feel confident and comfortable in any setting. The brand also prioritizes sustainable practices, sourcing materials responsibly and promoting eco-friendly manufacturing processes. This commitment to sustainability resonates with modern consumers who increasingly seek environmentally friendly options in their shopping choices. Oiler and Boiler’s distinct aesthetic combines vibrant colors and playful patterns, drawing inspiration from tropical locales and nautical themes. This approach not only sets the brand apart in the competitive fashion landscape but also fosters a sense of adventure and escape. Overall, Oiler and Boiler embodies a lifestyle where elegance meets ease, appealing to those who aspire to celebrate everyday moments with a touch of sophistication.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

192 reviews

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4.3

All reviews

(192)

30 reviews in the last 12 months

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Rated 1 out of 5 stars

No customer service

The order I received was missing 2 items and had 1 incorrect item. I immediately contacted Oiler & Boiler through the only contact method available (website form) to inform them of this. I received no reply after several days, so contacted them again. I am still waiting for a response. My next step will be to contact the police to report theft for the missing items and my bank to have the money refunded.

August 24, 2014
Unprompted review
Rated 4 out of 5 stars

Product was great, needs more delivery options

I wanted the item for Monday, most stores if you order next day delivery on a Saturday will be able to get the product to you on Monday. Unfortunately, with the delivery options available the earliest I was able to get them was Tuesday.

The shorts looked great though, and seemed well made so I'd order again (just earlier in advance!)

August 4, 2014
Unprompted review
Rated 5 out of 5 stars

Would buy from here again

I don't generally buy from sites other than Amazon, eBay, or other high street store sites, but on this occasion I could only get the product variant from this site. Nevertheless a straightforward, easy experience. I would visit again.

August 3, 2014
Unprompted review
Rated 5 out of 5 stars

Top Quality Undercrackers

I dont normaly buy expensive undercrackers,i have stuck to the same brand for a few years now because i have a 33" waist so i am inbetween two sizes,but these are a great fit for a medium and the stiching is really strong so they should last a long time,i was very pleased with the quick delivery,and if these come on offer again i shall purchase some more Many Thanks.

July 12, 2014
Unprompted review
Rated 4 out of 5 stars

Good product poor quality control

Whilst the boxer shorts are good, they are not worth full price, the stitching and general quality control is not great, hence why I only buy in a sale or at reduced prices.

If the quality control at manufacturing level was monitored then they would be worth full price, using cheap overseas labour is never good and paying british workers for a higher quality product would be far better. I am assuming India or China more likely china by the stitching.

Example of issues, loose stitching, hanging threads, misaligned seams, scraps of tissue paper inside boxers for packaging looks awful, overall an ok product at sale price, but never full price.

May 17, 2014
Unprompted review
Oiler&Boiler logo

Reply from Oiler&Boiler

Hi Mark,

We are really sorry to hear you don't like the craftsmanship of our products however we are selling over 50,000 pairs of boxer shorts a year. All of our products are checked and double-checked by the company SGS and all our factories have full accreditations.

Our manufacturers use skilled craftsman and we are always really pleased with the result as are our customers.

If you wish to return the garment in question we can issue you with an exchange or a refund.

Please accept our apologies.

O&B

Rated 5 out of 5 stars

Great

Looked on oiler boiler website for some summer clothing. Found some clothes, pressed the order button. Hey Presto! Delivery came through 2 days later.

May 14, 2014
Unprompted review
Rated 5 out of 5 stars

perfect!

Ordered these pants because there was a discount code.
However I will buy from these lot again even with no discount, they deliver really fast and the boxers are really good quality, and comfy really good for looking after your junk!

May 13, 2014
Unprompted review
Rated 5 out of 5 stars

Great value, Vintage style

Recently bought a pair of East Hampton swim shorts before my holiday and am really pleased with them! Really impressed with the quality, especially at such a great price!
Loved the retro/vintage design aswell. Definitely would recommend.

January 23, 2014
Unprompted review

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