Ok Living Reviews 

There was damaged part (exactly the top one). Ok-living didnt have any phone number to call. I sent email and nobody replied.

Perfect. All parts were complete. The closet for the bathroom is very modern. It looks very expensive and the instructions were very clear! Very happy with the buy!

One chair came in broken.

Ordering was very smooth its just the delivery that was so so.the product is very good and very good quality

Great products. Easy to build. Easy to follow instructions, neat and tidy and sturdy. Quality for price is really good.

I ordered a set of bathroom cabinets in green/oak. I am sure I received the grey/oak color, by no means is this 'green'. They insist it is the correct color, so I had to return them. Being a foreign supplier, the return process is a hassle. The two cabinets were sent with two delivery companies: one DHL and one DPD. That makes no sense, and now I had to stay home for two days because the delivery was not combined.

Good instructions but we missed a screw.

Fast shipping and good product

The service of the company is amazing, kudo's to that.
Fount the material especially the edges a bit sharp to get stuff out off the little areas.
Hurt my finger by picking my gell, rounding off would have helped a lot.

Goed quality. Extra spare parts to ensure that installation goes goed.
Great experience!

Delivery time was ok, but materials are lower quality.
The pictures also do not correspondent with actual item colors. Online pictures showing very dark, almost black legs of a table, whilst, the actual color is (light) grey..

I bought a shoe cabinet. The price and quality are ok.
Delivery is around 4-6 days (from Germany to the Netherlands).
I had a communication with CS via email regarding my delivery. Their response is fast and clear.

The quality of the product Mobel 5542 Kinderbett Jessica 160x80 Grau is very poor. Assembling it I faced the following problems:
- The sizes of the parts (parts 2 and 3 according to the assemble guide) that must be the same size differ for more than 5 mm.
- Some of the parts (parts 2, 13 and 15 according to the assemble guide) were damaged and poorly plastered and painted.
- Some parts (parts 15 according to the assemble guide) do not fit the space where they must be installed.
- Tightened screws cracked details (parts 10, 11 and 13 according to the assemble guide)

Quality of the product is unacceptable low, I regret of purchasing this child bed.

You still have not delivered 2 remaining packages.
Getting useless answers on my email question.

I really happe with my new make up table. Highly recommend ☺️

One almost needs a degree in engineering to assemble the thing. Instructions are terrible. IKEA is often ridiculed for it’s assembly instructions, but they do a much better job. Lot of frustration building it, but once ready the cupboard looks nice and seems sturdy.

On 12.12 I ordered a bed for my daughter's Christmas present I had been carefully selecting the order date because I had to be home when the parcel was delivered as there was no way to affect the delivery date. Usually there is for furniture, but OK.

After order confirmation, it is communicated that they are going to deliver 3 packages and that I cannot expect them to be on the same day.

On 17.12 I receive the first out of 3 packages.

On 18.12 I can see that the other 2 packages are still in Germany, so I write the company to ask for a status.

They inform me that the bed is SOLD OUT - after waiting for it for 6 days and receiving 1/3 packages - and contacting them myself! That itself is unacceptable service, however, the process from here is even worse.

They now expect me to return package 1 and refuse package 2 which is in the way, and they inform me that I cannot have my money back before they receive these two packages. So - they sold me a product that is out of stuck, do not inform me about it, and then expect me to return a package and wait for my money over Christmas/News Years.

(breathing……)

As I live in Denmark, there are no dpd parcel shops which they ask me to use, so I ask them where the package should then go. Then they "offer" that a logistics partner can come and pick up a date. I "only" need to write them min. 3 days in advance, it has to be a weekday (so I need to stay home from work - again!), and I cannot be guaranteed that the logistics partner will show up on the day.

I informed them that they are breaking several rules in the law with this Customer Service, and they do not even reply to this part, they simply ask me to inform them about a date where they can - maybe - pick up the parcel. And then I can wait several weeks for my money to be returned.

So, now my daughter's Christmas present is not going to show up, and they refuse to return the money so I can buy a new one in time. Even though the product I paid for was apparently never in stock.

This is seriously bad Customer Service, and I hope that no one else will be in this situation.

3/1: I have stayed at home and waited the whole day two times now, and they still haven’t picked up the parcel.

Not all holes were pre-drilled.