Strange delivery. First came box No2, then box No1. Two different warehouses? Anyway, table as expected, if you understand fine print in web description and photos. Eventually missing parts (screws),... See more
Company replied
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See what reviewers are saying
Super goed hout (wood), much better and thicker then vidaxl. Echt hele goede kwaliteit, normally im not so fast satisfied, so this was really a surprise to me and also a really low price. Het m... See more
Company replied
Instruction was clear and the fitting well. We receive 2 pakkings from which 1 was damaged, however the content had no damage and nothing was missing. 1 remark 2 long wood pins for panel interconnec... See more
Company replied
Honestly, I'm not happy with this purchase, but I won't be returning it. The furniture is damaged, fortunately not on the outside, but on the inside. I thought everything would be fine because the pac... See more
Company replied
4.1
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 1 week
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Nice cabinets and nice delivery
A very nice article and delivered quick. The bedroom cabinets fit my interior very well. Quality looks also good.
December 20, 2024
Reply from Ok Living
Thank you so much for your positive feedback! We're thrilled to hear that the bedroom cabinets fit your interior and that you're happy with the quality. We truly appreciate your kind words!
Many thanks, Sabine
Delivery date and assembly
Delivery date was promised to until December 14th (Saturday). I planned to assemble the cabinet in the weekend. But, it was delivered on December 17th (Tuesday).
Assembling: to much energy and effort wasted. Many holes were not prepared for the screws, I had to make the holes by myself. I have never seen this before.
December 11, 2024
Reply from Ok Living
I am very sorry that there was a delay in delivery and that you had difficulties with the assembly. This is of course frustrating and not up to our standards. We will take your feedback seriously and work to avoid such problems in the future.
Best regards, Sabine
Delayed delivery
The delivery was split, received 2 boxes out of 3. The missing box has been lying in the warehouse of DPD for 4 days with no explanation on why or when it will be delivered.
December 12, 2024
Reply from Ok Living
I'm sorry that your delivery was split and you still have to wait for the missing box. Of course, this shouldn't happen and I understand your frustration.
Best regards, Sabine
One of the best websites to buy…
One of the best websites to buy furniture. I bought a center table which was delivered within 2 working days. I got a different colour than I ordered but it was immediately handled and within next 2 days I got the right delivery.
December 10, 2024
Reply from Ok Living
Thank you for your wonderful feedback! We're glad to hear you had a positive experience and that the issue was resolved quickly. Enjoy your new center table!
Best regards,
Sabine
I didn’t get anything yet
December 2, 2024
Reply from Ok Living
I am very sorry that you have not yet received your order. According to the consignment tracking, your 3 parcels are being delivered today. Best regards, Sabine
Didnt get my pakkage
Didnt get my pakkage. Order is from 9 days ago. Ok living is checking it.
November 26, 2024
Reply from Ok Living
28.11.2024 02:34 (DE)
Pakket onderweg. Nog even geduld alstublieft. Vriendelijke groeten, Sabine
Reply from Ok Living
Thank you for your kind feedback! I'm glad you’re happy with the quality and found the assembly easy. Best regards, Sabine
Reply from Ok Living
Thank you for your feedback! We're glad you like the furniture and appreciate your effort in assembling it. Wishing you lots of enjoyment with it! Best regards, Sabine
The delivery was so fast and all the…
The delivery was so fast and all the parts were complete, good quality and so pretty! Thank you
November 7, 2024
Reply from Ok Living
Thank you for your lovely feedback! I’m so happy you’re pleased with the fast delivery and the quality. Many thanks! Best regards, Sabine
Quick delivery
November 4, 2024
Reply from Ok Living
Thank you for your feedback! We're glad to hear the delivery was quick. Best, regards Sabine
Dont ever buy here
Dont ever buy here! The packages arrived damaged and incomplete (i ordered a closet I now cannot use it). Customer service can only be reached via email, making the conversations very inefficient and unprofessional. They make their problem, your problem.
October 29, 2024
Reply from Ok Living
I'm sorry to hear that you had such a bad experience. We will work to improve our service and avoid such incidents in the future. Best regards, Sabine
Fast delivery
Fast delivery. But I am not very happy because every piece is damaged or scratched.
Some holds didn’t fit so we had to drill new holes and buy new screws. In the places where we had to glue them, it is also not well planned and no matter how you arrange it, the glue is known.
:(
October 25, 2024
Reply from Ok Living
Thank you for your honest feedback. I am very sorry that you had these problems and were unhappy with the condition of the parts and the assembly. We take such feedback seriously in order to improve our products and instructions. You can contact our customer service team at any time.
Best regards,
Sabine
Lovely design and good value for money
Lovely design and good value for money, however delivery was way delayed and kitchen pallet arrived damaged. Customer service responds very fast.
October 8, 2024
Reply from Ok Living
Thank you for your feedback and praise for our design and value for money. We are sorry for the delay in delivery and the damaged pallet. We are pleased that you are satisfied with our fast customer service - we are working on further optimising the shipping process to avoid such incidents in the future.
Reply from Ok Living
Thank you for your feedback! We're glad to hear that the delivery was quick and the items arrived safely.
Best regards,
Sabine
It looks nice, but hard to construct
It looks nice. But the manual is very chaotic. Pieces aren't numbered with stickers. Most holes are pre drilled. But the hardest ones aren't. Namely to attach the arms to the fold out part. The magnet holding the door closed is barley holding on to it.
If you aren't handy, don't buy this.
If you like a puzzle and can measure accurately, then you'll be fine.
July 15, 2024
Reply from Ok Living
Thank you for your honest feedback! I'm sorry that the assembly was so challenging. We take your comments about the instructions and the missing holes seriously and will pass them on to improve the assembly process.
Best regards,
Sabine
Reply from Ok Living
Bedankt voor je feedback! Fijn om te horen dat je tevreden bent met het product en de levering.
Vriendelijke groeten,
Sabine
Fast shipping and quality material
Fast shipping and quality material. I am very happy with it.
September 19, 2024
Reply from Ok Living
I am pleased to hear that you are satisfied with the fast dispatch and quality! Thank you for your positive feedback. Best regards, Sabine
Reply from Ok Living
Thank you for your kind words! We're glad to hear you’re happy with the product and our service.
Best regards,
Sabine
Received two not matching parcels
Received two parcels, one was a part of a babybed and the other parcel was half of the table. Returned both packages, but still haven’t received my payment back.
But ask me twice for a review, well, here you have it. Will never buy again from OK living
September 4, 2024
Reply from Ok Living
I am very sorry for the inconvenience this has caused. We will make sure that your refund is processed as quickly as possible. Thank you for your honest feedback. Best regards, Sabine.
Very happy with my order
Very happy with my order, good quality furniture (corner book kast)
September 4, 2024
Reply from Ok Living
Thank you for your great feedback! I’m glad to hear you’re happy with the quality of the corner bookcase.
Best regards,
Sabine
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