I dealt with Ella Ford, Home Designer throughout my enquiries. Ella was outstanding throughout my many email enquiries; following up each one with detailed information. Researching other items and s... See more
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Settee arrived but the delivery men said they didn’t have the authority to unpack it and take away packaging. I immediately phoned OKA and spoke to Grace who said it had been an oversight on... See more
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As a resident of Northern Ireland, unfortunately we don’t not have any local OKA stores to visit in person. We have previously purchased furniture from OKA and it’s still looking great after over 20 y... See more
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Christine at the Bath store couldn’t have been more helpful, there were a couple of items that were listed out of stock on the website and I couldn’t find them in store. The sales team were able to fi... See more
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Company details
Written by the company
In the heart of Bath sits our gorgeous Georgian-fronted townhouse store, complete with the honey-coloured stone typical of the city. Right in the centre of things, on the bustling Milsom high street, it’s surrounded by popular interiors, fashion and gift shops, as well as independent cafes, and is a short walk from the pleasure gardens and historic homes of famed authors, architects and thinkers such as Jane Austen and Beau Nash. Previously home to Parkhouse and Co. Oriental Goods Depot, purveyors of “fancy goods”, our building was carefully chosen to showcase our seasonal looks , curated by our talented visual team to help you imagine what our pieces might look like in your home.
Contact info
26-27 Milsom Street, BA1 1DG, Bath, United Kingdom
- +44 1225 443074
4.8
Excellent
305 reviews
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Bought some amazing cushions
Bought some amazing cushions. The service at Oka is phenomenal
March 10, 2025
Reply from OKA - Bath
Dear Sam
Thank you for your kind words.
We will ensure that your feedback is passed to our Bath Store, who will be delighted you had such a positive experience.
We hope that you enjoy your cushion covers and we look forward to welcoming you back!
Kind regards
OKA
Amazing service and great advice at the…
Amazing service and great advice at the Bath store
March 6, 2025
Reply from OKA - Bath
Thank you for your kind words! We're delighted to hear that you received amazing service and great advice at our Bath store. We'll be sure to pass your feedback along to the team—they'll be thrilled to know they made a positive impression. If you ever need anything else, we'd love to welcome you back.
Best regards,
OKA
Brilliant customer service in Bath…
Brilliant customer service in Bath Store today. Male assistant ( sorry didn’t take his name ), was fabulous. I didn’t buy anything at the time but when I got home I decided to call up and enquire about a Sheepskin Throw that I thought was lovely. He was amazing on the phone and I bought it.
March 6, 2025
Reply from OKA - Bath
Thank you for your wonderful review! We're so pleased to hear that you had a brilliant experience at our Bath store and that our team member provided such fabulous service—both in-store and over the phone. We'll be sure to share your kind words with the team! We hope you love your Sheepskin Throw, and if there's anything else we can help with, please don't hesitate to reach out.
Best regards,
OKA
Reply from OKA - Bath
Thank you for your kind feedback! We're so pleased to hear that you had a positive experience in-store. Our team always strives to provide thoughtful and helpful service, and we truly appreciate your support. We look forward to welcoming you back again soon!
Best regards,
OKA
Reply from OKA - Bath
Dear Linda,
Thank you for your kind words! We're delighted to hear that you found our staff very helpful. We truly appreciate your support and look forward to welcoming you back again soon!
Best regards,
OKA
Reply from OKA - Bath
Dear Elina,
Thank you for your kind words! We're delighted to hear that our team was very helpful. We truly appreciate your support and look forward to welcoming you back again soon!
Best regards,
OKA
Very good service from a very friendly…
Very good service from a very friendly and helpful young man. In addition he gave my dog a treat which was very much appreciated. I will return.
February 19, 2025
Reply from OKA - Bath
Dear Malvina,
Thank you for your lovely feedback! We're so pleased to hear that you received great service and that your furry companion was treated too! We love welcoming our customers (and their dogs) into our stores. We look forward to seeing you again soon!
Best regards,
OKA
Lovely product and good service
February 24, 2025
Reply from OKA - Bath
Dear Nick,
Thank you for your kind words! We’re so pleased to hear that you’re happy with both the product and the service. We truly appreciate your support and look forward to welcoming you back in the future.
Best regards,
OKA
Fantastic service from Alex in the Bath…
Fantastic service from Alex in the Bath branch who went above and beyond to help me source my Oka footstool and organise fast shipping. Thank you!
February 16, 2025
Reply from OKA - Bath
Thank you for your wonderful review! We're so pleased to hear that Alex went above and beyond to help you find your footstool. We'll be sure to pass on your kind words to Alex. If there's anything else we can assist you with, please don’t hesitate to reach out. Enjoy your footstool!
Kind regards,
OKA
Reply from OKA - Bath
Dear Astrid,
Thank you so much for your review! We’re delighted you found exactly what you were looking for—and at a great discount. Our team is always happy to help, and we appreciate your support. We look forward to welcoming you back again soon!
Kind regards,
OKA
Very professional service
Very professional service and lots of help today
Over the phone with Fiona Thank you
February 16, 2025
Reply from OKA - Bath
Dear Katrina,
Thank you for your kind words! We’re so pleased to hear that Fiona provided you with professional service and the help you needed. We’ll be sure to pass on your appreciation and look forward to assisting you again soon.
Kind regards,
OKA
Friendly staff and lovely shop
Lovely, friendly staff with lots of lovely items for sale.
February 15, 2025
Reply from OKA - Bath
Dear Ms Davies,
Thank you so much for your kind words! We're delighted you enjoyed our selection and found our team friendly and helpful. We look forward to welcoming you back again soon!
Kind regards,
OKA
Extremely helpful staff go above and…
Extremely helpful staff go above and beyond love shopping at this store.
February 15, 2025
Reply from OKA - Bath
Dear Lindsey,
Thank you so much for your wonderful feedback! We’re thrilled to hear our team went above and beyond for you and that you love shopping with us. We truly appreciate your support and look forward to welcoming you back soon!
Kind regards,
OKA
Customer service
Excellent customer service in your Bath store. Staff could not be more helpful in assisting in choosing the right lighting shade to match a lamp base.
February 11, 2025
Reply from OKA - Bath
Dear Nicola,
Thank you so much for your fantastic review! We’re thrilled to hear that our team in the Bath store provided excellent service and helped you find the perfect lighting shade to match your lamp base. We appreciate your kind words and look forward to assisting you again in the future!
Kind regards,
OKA
Reply from OKA - Bath
Dear Alison,
Thank you for your kind review! We're so glad to hear that our staff were helpful and friendly, and that you found some beautiful cushions with a great discount. We hope they add a lovely touch to your home!
Kind regards,
OKA
Outstanding customer experience and beautiful lambs
I couldn't be more pleased with the entire experience. I called the Bath store, and Alex took my call. From the start, Alex was incredibly clear and helpful. He updated me in real-time about the availability of the lamps and lampshades, confirming that everything was in stock. Alex also took the time to explain the delivery process, including who would deliver the lamps, and reassured me that the courier would send a text with a delivery time and tracking code. This really put my mind at ease, especially since the lamps and shades were a significant investment.
When the lamps arrived, I was not only impressed by how stylish and beautiful they are, but also by the delivery experience. The lamps were packed with exceptional care, ensuring they arrived in perfect condition. Overall, I'm beyond happy with both the product and the service I received. Thank you, Alex, and the OKA team!
January 19, 2025
Unprompted review
Reply from OKA - Bath
Dear Eileen,
Thank you so much for your fantastic feedback! We're thrilled to hear that Alex provided such clear, helpful service and that the entire experience exceeded your expectations. It’s wonderful to know that the lamps and shades arrived in perfect condition, and that the delivery process was smooth and reassuring. We're so glad you're happy with both the product and the service, and we’ll be sure to pass along your kind words to Alex. We look forward to serving you again soon!
Best regards,
OKA
Beautiful design and quality…
Beautiful design and quality product.Excellent and helpful service on store
January 18, 2025
Reply from OKA - Bath
Thank you for your wonderful feedback! We're so glad to hear that you love the design and quality of your product, and that you had an excellent experience with our helpful staff in-store. We look forward to welcoming you again soon!
Kind regards,
OKA
Super knowledgeable staff with the…upbeats
Super knowledgeable staff with the needs of the customers at the centre
January 24, 2025
Reply from OKA - Bath
Thank you for your kind feedback! We're thrilled to hear that our staff's knowledge and focus on customer needs made a positive impact on your experience. We look forward to welcoming you again soon!
Kind regards,
OKA
Friendly and helpful staff
Friendly and helpful staff.
Good products, great range and prices.
January 23, 2025
Reply from OKA - Bath
Dear Hilary,
Thank you for your kind feedback! We're so glad to hear that you had a positive experience with our staff and enjoyed our range of products and prices. We look forward to welcoming you again soon!
Kind regards,
OKA
Poof
Very pleased with our purchase. Staff in the Bath store were really helpful, a lovely shopping experience.
January 12, 2025
Reply from OKA - Bath
Thank you for your lovely feedback! We're thrilled to hear that you're pleased with your purchase and had a great experience in our Bath store. Our team will be so happy to know their help made a difference. We look forward to welcoming you again soon!
Kind regards,
OKA
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