OKA - Bath Reviews 

384
•
TrustScore 5 out of 5

4.8

26-27 Milsom Street, BA1 1DG Bath, GB

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See what reviewers are saying

Rated 4 out of 5 stars

Great product and helpful staff. Only disappointment was that we were told that if our purchase did not fit well in our house, the delivery drivers would take it back immediately. The drivers said thi... See more

Rated 5 out of 5 stars

All the staff in OKA in Bath were very friendly and welcoming and helped explain their cushion colour ranges very well. They made good suggestions and helped with bringing and putting away which s... See more

Company replied

Rated 5 out of 5 stars

Natasha and her team at Oka Bath were really helpful in advising on a rug purchase and then organising delivery. Product was well protected and perfect when delivered.

Rated 5 out of 5 stars

A truly wonderful experience at OKA Bath! My partner and I had such an amazing experience at OKA Bath, thanks to the wonderful Craig! We initially visited hoping to find a few pieces of... See more


Company details

  1. Furniture Store
  2. also in
  3. Decoration and Interior Design Store
  4. Lighting Store

Written by the company

In the heart of Bath sits our gorgeous Georgian-fronted townhouse store, complete with the honey-coloured stone typical of the city. Right in the centre of things, on the bustling Milsom high street, it’s surrounded by popular interiors, fashion and gift shops, as well as independent cafes, and is a short walk from the pleasure gardens and historic homes of famed authors, architects and thinkers such as Jane Austen and Beau Nash. Previously home to Parkhouse and Co. Oriental Goods Depot, purveyors of “fancy goods”, our building was carefully chosen to showcase our seasonal looks , curated by our talented visual team to help you imagine what our pieces might look like in your home.


Contact info

4.8

Excellent

TrustScore 5 out of 5

384 reviews

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4.8

All reviews

(384)

3,230 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service and guidance from…

Excellent service and guidance from Ellie at the Bath store.
I love Oka interior design and Ellie was expert in helping us with our major purchase.

September 30, 2026
OKA - Bath logo

Reply from OKA - Bath

Dear Customer,

We’re delighted to hear that Ellie provided such helpful guidance during your visit to our Bath store.

It’s wonderful to know her expertise made a difference with your purchase. We’ll be sure to pass your kind feedback on to her and the team.

Kind regards,
OKA

Rated 5 out of 5 stars

Craig was amazing

Craig was amazing. Not only was he helpful he was understanding and listened to our needs and made solutions!

October 3, 2026
Unprompted review
OKA - Bath logo

Reply from OKA - Bath

Dear Helen,

We’re so pleased to hear that Craig took the time to listen and help find the right solutions for you.

We’ll be sure to pass your lovely feedback on to him and the Bath team.

Kind regards,
OKA

Rated 5 out of 5 stars

I popped into the Bath branch beautiful…

I popped into the Bath branch beautiful store, always immaculate and beautifully presented. The manager was very helpful and the other staff were very friendly.

September 28, 2026
OKA - Bath logo

Reply from OKA - Bath

Dear Lesley,

We’re so pleased to hear that you enjoyed your visit to our Bath store.

It’s lovely to know the store made such a good impression and that the team looked after you well. We’ll be sure to pass your kind feedback on.

Kind regards,
OKA

Rated 5 out of 5 stars

The whole team at Oka Bath are great

The whole team at Oka, Bath are so helpful. Not only on advising furniture choices, but also if things go wrong. I had a recent delivery challenge with an arm chair and Natasha, Alex and Tom couldn’t have been more helpful. They put customer first, and ensured that I had a chair ready to take home, in time for my guests to arrive. They saved the day. And ensured I am now a very loyal customer. Thank you for your superb customer service. It exceeded my expectations.

September 5, 2026
Unprompted review
OKA - Bath logo

Reply from OKA - Bath

Dear Clare,

What wonderful feedback for our Bath team.

We’re so pleased Natasha, Alex and Tom were able to help so quickly and make sure everything was ready in time for your guests. It’s lovely to know their support made such a difference.

We’ll be sure to pass your kind words on to them all.

Kind regards,
OKA

Rated 5 out of 5 stars

Excellent customer service

The member of staff I approached in store was very helpful, found exactly what I needed and provided excellent service.

September 27, 2026
OKA - Bath logo

Reply from OKA - Bath

Dear Cheryl,

We’re so pleased the Bath team were able to help you find exactly what you needed.

Thank you for your kind feedback, and we’ll be sure to pass it on.

Kind regards,
OKA

Rated 4 out of 5 stars

Very good service and products

Very good service and products. Staff good to deal with.

September 26, 2026
Unprompted review
OKA - Bath logo

Reply from OKA - Bath

Dear Tony,

Thank you for your review. We are pleased to hear that you were happy with both the service and our products.

We will be sure to share your kind comments with the team.

Kind regards,
OKA

Rated 5 out of 5 stars

Alex and Linda were so helpful and…

Alex and Linda were so helpful and lovely when I was shopping in Oka Bath recently with two very little children. Will be back!

September 27, 2026
Unprompted review
OKA - Bath logo

Reply from OKA - Bath

Dear Elizabeth

Thank you for your lovely feedback. We're delighted to hear about your positive experience in our Bath store, especially with your little ones. We'll be sure to pass your kind words on to the team. We look forward to welcoming you back again soon!

Kindest regards
OKA

Rated 5 out of 5 stars

Very happy with the velvet throw

Very happy with the velvet throw. Lovely heavy weight and beautiful colour.
Staff in Oka ( Bath) are always very helpful.

September 25, 2026
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Reply from OKA - Bath

Dear Liz

We are so pleased to hear how happy you are with your velvet throw, and that you love its weight and beautiful colour. It's also wonderful to know that our team in Bath consistently provides such friendly and helpful service and we hope that you will visit us again soon.

Kind regards
OKA

Rated 5 out of 5 stars

Very helpful staff made an enjoyable shopping experience

I wanted a new lampshade to go with my own base . The staff in the Bath store were exceptionally helpful and friendly today and a really charming young man helped me choose a shade and provided the additional ‘ lifter ‘ so everything worked . Thank you !

September 28, 2026
Unprompted review
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Reply from OKA - Bath

Dear Elizabeth

We're so pleased to hear about your positive experience at our Bath store. It's wonderful that our team was exceptionally helpful in assisting you with choosing a new lampshade and ensuring everything worked perfectly. We appreciate your kind words and hope you enjoy your purchase.

Kindest regards
OKA

Rated 5 out of 5 stars

Another successful purchase

Another successful purchase! The faux large olive tree looks stunning in our new kitchen. Thanks again Natasha for all your help. 🙂

September 21, 2026
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Reply from OKA - Bath

Dear Rosanne

We are delighted to hear that had another enjoyable visit to our Bath store, and we are so pleased to hear that your faux large olive tree looks stunning in your new kitchen. We will be sure to share your kind words with Natasha and the team.

We truly appreciate your continued support and we hope that you will visit us again soon!

Warm regards
OKA

Rated 5 out of 5 stars

Great service from your shop in Bath

Great service from your shop in Bath. I bought some beautiful linen cushion covers which are perfect on my sofa. I’d really like to buy some matching fabric to make a blind but can’t find it anywhere. It’s Chadhana in warm red/dark seafoam. Could someone let me know if it’s available by the metre.

September 20, 2026
OKA - Bath logo

Reply from OKA - Bath

Dear Laurella

Thank you for your wonderful review! We're so pleased to hear you had a great experience at our Bath store and are enjoying your new linen cushion covers. We understand you're looking for matching fabric to create a blind and regret that we are unable to assist, on this occasion, as we do not sell fabric by the metre. We welcome feedback, and will pass your comments on to the relevant teams.

We hope that you will visit us again soon.

Kindest regards
OKA

Rated 5 out of 5 stars

Very helpful staff & kind to my dog…

Very helpful staff & kind to my dog Coco.

September 21, 2026
OKA - Bath logo

Reply from OKA - Bath

Dear Malcolm

Thank you for your wonderful review! We are so pleased to hear that our Bath store team were helpful and kind, especially to your dog, Coco. We appreciate your feedback and hope to see you both again soon.

Best wishes
OKA

Rated 5 out of 5 stars

Lovely products!

Lovely prints- great quality products!

September 16, 2026
OKA - Bath logo

Reply from OKA - Bath

Dear Anne

Thank you for taking the time to share your review. We are so pleased to hear that you are happy with the quality of your prints. Your feedback is greatly appreciated.

Best wishes
OKA

Rated 5 out of 5 stars

Extremely helpful staff

Extremely helpful staff. The Bath staff really listened to what I was looking for and then made really good suggestions and showed many other options that were available. But no hard sell. Great experience.

September 17, 2026
OKA - Bath logo

Reply from OKA - Bath

Dear Customer,

We’re so pleased to hear that the Bath team took the time to understand what you were looking for and offer helpful suggestions.

It’s lovely to know you felt well looked after, and we’ll be sure to pass your kind feedback on to the team.

Kind regards,
OKA

Rated 5 out of 5 stars

Seek out Linda for ideas and helpful tips.

Called into the Oka store in Bath for a look and browse at new items. Absolutely impressed by a member of staff, Linda. She was amazing with her tips for the artificial flowers and suggestions on what to put together for an autumnal display. I think you should give this lady the opportunity to make videos for the store! She is a natural, and really knowledgeable. When people are given too many choices we end up not buying anything because you can’t make your mind up. Have Linda talk to you for a few minutes and listening to her suggestions takes away all that indecision. I will definitely be coming back to listen to her suggestions.

September 18, 2026
Unprompted review
OKA - Bath logo

Reply from OKA - Bath

Dear Gillian,

What wonderful feedback for Linda — thank you.

We’re so pleased she was able to offer such helpful ideas and make choosing your autumnal display feel that little bit easier. Your suggestion made us smile, and we’ll be sure to pass your lovely comments on to Linda and the Bath team.

Kind regards,
OKA

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff

September 14, 2026
OKA - Bath logo

Reply from OKA - Bath

Dear Ann

We’re so pleased to hear that the Bath team made your visit a positive one.

We’ll be sure to pass your kind feedback on to them, and we hope to welcome you back to OKA again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Unbelievably helpful and cheerful…

Unbelievably helpful and cheerful young lady who looked after us and sorted out all our needs

September 11, 2026
OKA - Bath logo

Reply from OKA - Bath

Dear Bill

Thank you for your wonderful feedback. We're so pleased to hear that Christinea in Bath provided such a friendly and helpful service, we'll be sure to share your kind words with her and the team.

We hope that you are happy with your purchase and that you will visit us again soon.

Warm regards
OKA

Rated 5 out of 5 stars

Fantastic experience with the florist…

Fantastic experience with the florist Linda in Bath. She has great expertise and created a gorgeous floral arrangement now widely admired in our new home.

September 11, 2026
Unprompted review
OKA - Bath logo

Reply from OKA - Bath

Dear Caroline

We are so pleased to hear you had such a fantastic experience with Linda, our florist, in our Bath store. It's wonderful to know her expertise resulted in a gorgeous floral arrangement that is now admired in your new home. We truly appreciate your feedback.

Warm regards
OKA

Rated 5 out of 5 stars

Positive experience

We had such a positive experience at Oka Bath and a huge part of that is down to Linda. Linda has been incredibly helpful, knowledgeable and patient. She has a real eye for attention to detail and is a real credit to the store. We keep coming back because we know Linda will help us.

September 11, 2026
Unprompted review
OKA - Bath logo

Reply from OKA - Bath

Dear Katie

Thank you for sharing such wonderful feedback. We are so pleased to hear about your positive experience in our Bath store, and that Linda provided such helpful, knowledgeable, and patient service. It's fantastic to know that her attention to detail makes such a difference, and we truly appreciate your loyalty.

Kind regards
OKA

Rated 5 out of 5 stars

I had trouble with an online order and…

I had trouble with an online order and had changed my mind with what to purchase . However , adding to my order meant I’d just missed out on the extra discount allocated for the bank holiday weekend . I spoke initially with Natasha and then Alex ( who followed up the replacement order ) and they both couldn’t have been more helpful . The extra discount was applied , and this encouraged me to purchase another product , so it was a win - win situation! I wouldn’t hesitate to recommend buying online as their customer support is stupendous . You actually get to speak with someone who listens and sorts effectively! The products are always exceptional quality too .

September 6, 2026
Unprompted review
OKA - Bath logo

Reply from OKA - Bath

Dear Sarah,

Thank you for taking the time to leave such generous feedback. We’re delighted that Natasha and Alex were able to step in and make everything straightforward for you.

Your comments about the support you received and the quality of our pieces mean a great deal. We’ll be sure to share your kind words with the team.

Kind regards,
OKA

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