I dealt with Ella Ford, Home Designer throughout my enquiries. Ella was outstanding throughout my many email enquiries; following up each one with detailed information. Researching other items and s... See more
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Settee arrived but the delivery men said they didn’t have the authority to unpack it and take away packaging. I immediately phoned OKA and spoke to Grace who said it had been an oversight on... See more
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As a resident of Northern Ireland, unfortunately we don’t not have any local OKA stores to visit in person. We have previously purchased furniture from OKA and it’s still looking great after over 20 y... See more
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Christine at the Bath store couldn’t have been more helpful, there were a couple of items that were listed out of stock on the website and I couldn’t find them in store. The sales team were able to fi... See more
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Company details
Written by the company
In the heart of Bath sits our gorgeous Georgian-fronted townhouse store, complete with the honey-coloured stone typical of the city. Right in the centre of things, on the bustling Milsom high street, it’s surrounded by popular interiors, fashion and gift shops, as well as independent cafes, and is a short walk from the pleasure gardens and historic homes of famed authors, architects and thinkers such as Jane Austen and Beau Nash. Previously home to Parkhouse and Co. Oriental Goods Depot, purveyors of “fancy goods”, our building was carefully chosen to showcase our seasonal looks , curated by our talented visual team to help you imagine what our pieces might look like in your home.
Contact info
26-27 Milsom Street, BA1 1DG, Bath, United Kingdom
- +44 1225 443074
4.8
Excellent
305 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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See how their reviews and ratings are sourced, scored, and moderated.
The purchase of a sofa is a minor…
The purchase of a sofa is a minor momentous moment. It’s definitely the stuff of life we live with for a good few years. Hand on heart OKA Bath made the whole experience; from my first trial sit to the delivery, a smooth and kindly process. So thank you! Oh, and I still love the sofa as much as my first meeting!
March 5, 2026
Reply from OKA - Bath
Dear Nicole,
Thank you so much for sharing your experience. Choosing a sofa is such an important decision, so we’re delighted to hear that the Bath team made the process so smooth from start to finish. It’s especially lovely to know that you’re still enjoying your sofa just as much as when you first chose it.
We’ll be sure to pass your kind feedback on to the Bath team, and we hope to welcome you back again soon.
Kind regards,
OKA
I always love dealing with Oka Bath
I always love dealing with Oka Bath. They are always so welcoming and helpful in store. They have been particularly great recently as an item was out of stock online and they had the item in stock in store, they very kindly reserved the item, I was able to pay for it and collect it a few days later. Great customer service and incredible items! The only bad review I can give is that they make me spend WAY too much money!
March 1, 2026
Unprompted review
Reply from OKA - Bath
Dear Mrs Aurelius
Thank you for your wonderful review.
We're thrilled to hear that you always enjoy your shopping experience at our Bath store and receive such helpful and welcoming service from our team. We're so pleased that they could assist with your recent order and reserved the stock for you and we hope that you love your item!
Thank you for choosing to shop with us and we hope we will see you again soon.
Kind regards
OKA
Reply from OKA - Bath
Dear Pablo
Thank you for your lovely review. We’re so pleased to hear that you received such knowledgeable and attentive service during your visit to our Bath store. Your kind feedback is greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
A great shopping experience in the OKA…
A great shopping experience in the OKA Bath store. Gorgeous choice of home furnishings and really helpful service from Christina.
Thank you
February 27, 2026
Reply from OKA - Bath
Dear Alison
Thank you for taking the time to share your review. We’re delighted to hear about your experience with our Bath store, and we’ll be sure to pass your kind feedback on to Christinea and the wider team.
We truly appreciate your support and we hope that you will visit us again soon!
Warm regards
OKA
Excellent and really helpful service
Excellent and really helpful service. Beautifully packed up and very prompt service through the Bath shop.
February 19, 2026
Reply from OKA - Bath
Dear Thomas
Thank you for your lovely review. We are delighted to hear that you received such friendly and helpful service during your visit to our Bath store. We strive to provide excellent service, and your kind words motivate us to keep doing our best.
We greatly appreciate your feedback.
Kind regards
OKA
Great store and brilliant team
Over the past few years bought many pieces of furniture, mirrors and artwork from OKA Bath. Timeless products, good quality and the team are always very helpful.
December 30, 2025
Unprompted review
Reply from OKA - Bath
Dear Thomas
Thank you so much for taking the time to leave your review. We are thrilled that you find our products timeless and of high quality and we’re delighted to hear about your experiences with our Bath store, and we’ll be sure to pass your kind feedback on to the team.
We really appreciate your continued support and look forward to welcoming you back again soon.
Kind regards,
OKA
Ease of purchase and delivery.
February 18, 2026
Reply from OKA - Bath
Dear Hilary,
Thank you for taking the time to leave your review. We’re so pleased to hear everything went smoothly with your order. We really appreciate your feedback and hope to welcome you back again soon.
Kind regards,
OKA
Home
I love the calm comfortable vibe in oka .The layout is good and encourages you to look around .The staff are a good mix of attention and knowledge of products very good service.I will be ordering soon .
February 17, 2026
Reply from OKA - Bath
Dear Mrs Cheeseman,
Thank you very much for your kind and thoughtful feedback.
We are delighted to hear how much you enjoy the atmosphere and layout of the store, as well as the service provided by our team. Creating a welcoming and comfortable environment for our customers is something we truly value.
We look forward to assisting you with your next order and hope to see you again soon.
Kind regards,
OKA
Reply from OKA - Bath
Dear Chris
Thank you for your lovely review. We’re so pleased to hear that you felt well looked after during your visit to our Bath store. Your kind feedback is greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
Item was lost by DPD
Item was lost by DPD. And no attempt made by Oka to find the item. Customer service on the phone were very friendly, less so in the shop in Bath.
February 4, 2026
Reply from OKA - Bath
Dear Customer
Thank you for sharing your feedback.
We can see that our colleague carried out an investigation with DPD and we do apologise that they were unable to locate your parcel. As this side table was no longer in stock, and there was no alternative of interest, a full refund was processed.
We appreciate how disappointing this must have been and we are sorry for the frustration this caused.
Kind regards
OKA
The furniture from OKA is always…
The furniture from OKA is always beautiful, uplifting,well made and reasonably priced. The staff in the Bath store (we dealt with Alex and Natasha on this occasion) are attentive helpful and make the whole buying experience fun and rewarding! Thank you OKA again!!
February 13, 2026
Unprompted review
Reply from OKA - Bath
Dear Ceri
Thank you so much for taking the time to leave your review. We’re delighted to hear about your experiences with our Bath store, and we’ll be sure to pass your kind feedback on to the team. We really appreciate your continued support and look forward to welcoming you back again soon.
Kind regards,
OKA
Reply from OKA - Bath
Dear David,
Many thanks for taking the time to leave your review.
We are delighted to hear that you received excellent service. Your feedback is sincerely appreciated and will be shared with the team.
Kind regards,
OKA
I have not shopped in this store…
I have not shopped in this store before, but just bought a new home and have been looking for something particular, which I found in OKA! I am delighted and love the piece I just purchased. I will certainly be back. The staff are truly very helpful and kind. Thank you.
February 2, 2026
Reply from OKA - Bath
Dear Naomi
Thank you for your lovely review. We’re delighted to hear that your first visit to our Bath store was such a positive experience and that our team helped you locate the product you had been looking for!
We hope that you are settled into your new home and will visit us again soon.
Kind regards
OKA
Reply from OKA - Bath
Dear Sarah & Dave
Thank you for your lovely review. We’re so pleased to hear that you felt well looked after during your visit to our Bath store. Your kind feedback is greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
Happy customer
Bought one cushion then a second one next day. Staff friendly and very helpful.
February 1, 2026
Reply from OKA - Bath
Dear Nicola
Thank you for your lovely review. We are delighted to hear that you received such friendly and helpful service during your visits to our Bath store. Your feedback means a great deal to us, and we look forward to welcoming you back again soon.
Kind regards,
OKA
Excellent knowledgeable staff as always…
Excellent knowledgeable staff as always in the Bath store, a pleasure to visit!
January 26, 2026
Reply from OKA - Bath
Dear Mrs Burgess
Thank you for your lovely review. We’re so pleased to hear it’s always a pleasure shopping with us and that our Bath team continue to provide such great service. Your kind words are truly appreciated.
Kind regards,
OKA
Wonderful products and very helpful…
Wonderful products and very helpful staff
January 29, 2026
Unprompted review
Reply from OKA - Bath
Dear Mrs Tonks
Thank you for your lovely review. We’re delighted to hear that you enjoyed the range of products in our Bath store and received such knowledgeable and helpful service during your visit. Your feedback is greatly appreciated, and we look forward to welcoming you back again soon.
Kind regards,
OKA
Reply from OKA - Bath
Dear Jonathan
Thank you so much for taking the time to leave your review. We’re delighted to hear everything went so smoothly and you are happy with your purchase. We really appreciate your feedback.
Kind regards,
OKA
Oka Bath
Oka, Bath is always helpful and nothing seems too much for them. If you ask for something you can’t see on the shop floor they’ll always, in my experience, do their best to find that item. I love my Oka purchases and look forward to many more. Thank you Oka Bath.
January 16, 2026
Unprompted review
Reply from OKA - Bath
Dear Monika,
Thank you so much for taking the time to leave your review. We’re delighted to hear about your experiences with our Bath store, and we’ll be sure to pass your kind feedback on to the team. We really appreciate your continued support and look forward to welcoming you back again soon.
Kind regards,
OKA
Reply from OKA - Bath
Dear Kelly
Thank you for your kind review. We’re delighted to hear that you enjoyed your visit to our Bath store and received such friendly and helpful service. Your feedback is greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
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