I dealt with Ella Ford, Home Designer throughout my enquiries. Ella was outstanding throughout my many email enquiries; following up each one with detailed information. Researching other items and s... See more
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Settee arrived but the delivery men said they didn’t have the authority to unpack it and take away packaging. I immediately phoned OKA and spoke to Grace who said it had been an oversight on... See more
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As a resident of Northern Ireland, unfortunately we don’t not have any local OKA stores to visit in person. We have previously purchased furniture from OKA and it’s still looking great after over 20 y... See more
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Christine at the Bath store couldn’t have been more helpful, there were a couple of items that were listed out of stock on the website and I couldn’t find them in store. The sales team were able to fi... See more
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Company details
Written by the company
In the heart of Bath sits our gorgeous Georgian-fronted townhouse store, complete with the honey-coloured stone typical of the city. Right in the centre of things, on the bustling Milsom high street, it’s surrounded by popular interiors, fashion and gift shops, as well as independent cafes, and is a short walk from the pleasure gardens and historic homes of famed authors, architects and thinkers such as Jane Austen and Beau Nash. Previously home to Parkhouse and Co. Oriental Goods Depot, purveyors of “fancy goods”, our building was carefully chosen to showcase our seasonal looks , curated by our talented visual team to help you imagine what our pieces might look like in your home.
Contact info
26-27 Milsom Street, BA1 1DG, Bath, United Kingdom
- +44 1225 443074
4.8
Excellent
305 reviews
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a faux olive tree very…
Hi ,We purchased a faux olive tree and we are very pleased as it fits perfect where we wanted it , would like to say many thanks to Richard W for his help and knowledge in choosing the tree.
July 8, 2025
Excellent customer service from Alex
July 5, 2025
Super helpful and friendly advice
Super helpful and friendly advice, very knowledgeable.
June 30, 2025
May use AI-assist with repliesRead more
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Always had a fabulous experience with…
Always had a fabulous experience with OKA and all their items are so unique and beautiful! I love shopping at OKA. I just wish that they had a store in Cardiff.
March 28, 2025
Reply from OKA - Bath
Dear Melinah
We're delighted to hear that you consistently have a fabulous experience with our unique and beautiful items and we truly appreciate your support and love for shopping with us.
Warm regards
OKA
Incredibly helpful and polite staff…
Incredibly helpful and polite staff…. Real pleasure to deal with…
June 24, 2025
Reply from OKA - Bath
Dear Anne
We appreciate your kind words!
It's wonderful to know our helpful and polite team made your experience such a pleasure. Thank you for sharing your feedback.
Best regards
OKA
Richard Watkins at Oka Bath is…
Richard Watkins at Oka Bath is fantastic. He couldn’t have been more helpful and kindly sent me various mood boards for my living room. I ended up buying a beautiful red bobbin mirror. Thanks very much Richard, I’ll be back!
April 25, 2025
Unprompted review
Reply from OKA - Bath
Dear Tara
Thank you for your kind words.
We are delighted to hear that you had such a positive experience in our Bath store and agree that Richard is fantastic!
It's wonderful that the mood boards were helpful and that you found a mirror you love.
We look forward to welcoming you back soon!
Warm regards
OKA
Reply from OKA - Bath
Dear Ninian
Thank you for your positive feedback!
We're happy to hear that you had a great customer service experience and love your new plates and vase.
Kind regards
OKA
Excellent
Contacted Bath branch as I was told they might have some stock left on the discontinued item I was looking for. As I live in London I always visited Oka when in Bath but have not visited there for about 3 year. It was nice to talk to Linda who has been there for about 6years, always helpful & was kind enough to post my purchase.
June 18, 2025
OKA Bath is one of my favourite stores!
OKA Bath is one of my favourite stores! Each time I go in I get first class customer service, great tips and a warm welcome from Natasha and her team. They all know their products well and will go out of their way to ensure I am completely satisfied. When making large furniture purchases it's important for me to trust who I am buying from. Thank you as always!
June 13, 2025
Unprompted review
STAFF VERY HELPFUL
June 12, 2025
Linda carefully guided me through my…
Linda carefully guided me through my fabulous purchases with great knowledge & customer service. Thank you Linda!!!
June 11, 2025
Our experience was excellent because…
Our experience was excellent because the girl who served us couldn't have been more helpful. She was so kind and patient , never pushy and just a delight.
May 30, 2025
Very helpful gentleman in your Bath…
Very helpful gentleman in your Bath store, Richard, organised delivery with generous return terms, delivery very quick, and no need to use the very generous return terms! If only life was so simple, thank you Richard.
Regards, Janice
May 27, 2025
Reply from OKA - Bath
Dear Janice,
Thank you for your lovely review. We’re delighted to hear that Richard in our Bath store was so helpful and made everything simple and seamless for you. We’ll be sure to pass on your kind words to him — they’ll mean a great deal.
Warm regards,
OKA
Helpful and friendly staff
Helpful and friendly staff. The products were lovely and have been a very good buy
May 29, 2025
Reply from OKA - Bath
Dear Julia,
Thank you for your kind words. We're so pleased to hear that you found our team helpful and friendly, and that you're happy with your purchases. We hope they bring you joy for years to come.
Warm regards,
OKA
The OKA went out of their way to help…
The OKA went out of their way to help me. When various items were out of stock online they helped me purchase in a number of stores across the country to ensure all items were purchased in one go. They helped arranged transport and were brilliant communicators throughout, even emailing me out of their shop hours. Couldn't rate them highly enough
May 29, 2025
Unprompted review
Reply from OKA - Bath
Dear Olivia,
Thank you so much for your wonderful feedback. We’re thrilled to hear that our team was able to go the extra mile to help you secure everything you needed. It’s great to know the communication and coordination made the process smooth. Your kind words mean a great deal to us.
Warm regards,
OKA
Really lovely Grisewood wireless lamps…
Really lovely Grisewood wireless lamps which can be used anywhere. Staff at the shop in Bath ( Alex in particular)were very helpful-many thanks!
May 21, 2025
Reply from OKA - Bath
Dear Liz,
Thank you for your kind review. We’re delighted to hear you’re enjoying the Grisewood wireless lamps — such a versatile choice! It’s wonderful to know that Alex and the team in our Bath store were so helpful. We’ll be sure to pass on your thanks.
Warm regards,
OKA
Bath Store
Bath Store, Linda spent time with us pulling together a selection of cushions, throws and lampshades to create a wishlist of items to coordinate with the rug recently purchased from OKA. A super experience.
May 28, 2025
Reply from OKA - Bath
Dear Customer,
Thank you for sharing your experience. We're so pleased to hear that Linda in our Bath store took the time to help you curate the perfect selection to complement your rug. It’s wonderful to know the visit was so enjoyable — we’ll be sure to pass on your kind words to her.
Warm regards,
OKA
Sales assistant was very friendly
Sales assistant was very friendly, helpful and professional.
May 24, 2025
Reply from OKA - Bath
Dear Susan,
Thank you for your kind feedback. We're so pleased to hear that our sales assistant made a friendly, helpful, and professional impression. We truly appreciate you taking the time to share your experience.
Warm regards,
OKA
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