OKA - Bath Reviews 275

TrustScore 5 out of 5

4.8

26-27 Milsom Street, BA1 1DG Bath, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Had a great experience at Oka Bath store. Natasha and Ellie were extremely helpful and friendly, they are a credit to the business. Certainly made it much easier for us to buy from Oka compared to th... See more

Company replied

Rated 3 out of 5 stars

The store employees were very helpful, however I was shocked to see that a £10 shipping fee is added to click and collect purchases. I don’t believe click and collect should have a fee.

Company replied

Rated 5 out of 5 stars

We visited the Oka Bath Store yesterday and were helped by Linda, who was just superb. The side table we wish to purchase is no longer available to order and Linda took the time and trouble not only... See more

Company replied

Rated 5 out of 5 stars

with all honesty, I can say that it’s a pleasure to shop at your store. Apart from it being beautiful beautifully appointed the staff are so helpful and always have been whenever I have been there so... See more

Company replied


Company details

  1. Furniture Store
  2. Decoration and Interior Design Store
  3. Lighting Store

Written by the company

In the heart of Bath sits our gorgeous Georgian-fronted townhouse store, complete with the honey-coloured stone typical of the city. Right in the centre of things, on the bustling Milsom high street, it’s surrounded by popular interiors, fashion and gift shops, as well as independent cafes, and is a short walk from the pleasure gardens and historic homes of famed authors, architects and thinkers such as Jane Austen and Beau Nash. Previously home to Parkhouse and Co. Oriental Goods Depot, purveyors of “fancy goods”, our building was carefully chosen to showcase our seasonal looks , curated by our talented visual team to help you imagine what our pieces might look like in your home.


Contact info

4.8

Excellent

TrustScore 5 out of 5

275 reviews

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Rated 5 out of 5 stars

Great service at the Bath store

Great service at the Bath store. The prints were beautiful & a great price! They look stunning in my dining room.

April 11, 2025
OKA - Bath logo

Reply from OKA - Bath

Dear Chantelle

We're so pleased to hear you had a great experience at our Bath store!

We take pride in offering beautiful prints at an excellent price and we're so happy you love how they look in your dining room.

We really appreciate you taking the time to share your feedback.

Kind regards
OKA

Rated 5 out of 5 stars

Linda B at the Bath store was…

Linda B at the Bath store was absolutely wonderful - and helped us choose a standing lamp, silk shade and suitable bulb for a dark cosy corner in our dining room. Fantastic customer service, wonderful advice and incredible energy. Also helped us find items in the sale saving us a huge amount of money! Thank you so much and we will be back!

April 12, 2025
OKA - Bath logo

Reply from OKA - Bath

Dear Alexander

We are so happy to hear about your positive experience with Linda on your recent visit to our Bath showroom. It sounds like she went above and beyond to help you find the perfect lamp and accessories for your dining room. We are thrilled that she was able to provide you with excellent customer service and help you find great deals on the items you needed.

We really appreciate you taking the time to share your feedback and we look forward to welcoming you back to our store soon.

Kind regards
OKA

Rated 5 out of 5 stars

Charming staff and very helpful.

Charming staff and very helpful.
The room displays were eye catching and beautifully put together,

April 5, 2025
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Reply from OKA - Bath

Dear Deborah

Thank you for sharing your feedback!

We're thrilled that you enjoyed your recent visit to our Bath showroom and found the room displays eye catching. We endeavour to create a welcoming and inspiring atmosphere, and it's wonderful to know we achieved that for you.

We look forward to welcoming you back soon!

Kind regards
OKA

Rated 5 out of 5 stars
OKA - Bath logo

Reply from OKA - Bath

Dear Val,

Thank you for your kind words! We're delighted to hear that you found the team helpful and attentive. We really appreciate you taking the time to share your experience and hope to welcome you back soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Very helpful service

March 21, 2025
OKA - Bath logo

Reply from OKA - Bath

Dear Beverley

Thank you for your kind words!

We are delighted to hear that you had a positive experience in our Bath store and we will be sure to share your feedback with the team.

Best regards
OKA

Rated 5 out of 5 stars

Very helpful sales assistant

Very helpful sales assistant. Enjoyable experience.?

March 20, 2025
OKA - Bath logo

Reply from OKA - Bath

Dear Ann

We're thrilled to hear you had a positive experience! It's wonderful to know our team, in our Bath store, was able to provide helpful assistance.

We appreciate your kind words and hope to see you again soon.

Best regards
OKA

Rated 5 out of 5 stars

Good customer service

Good customer service, approachable staff and good advice . I love OKA Bath

March 17, 2025
OKA - Bath logo

Reply from OKA - Bath

Dear Heather

Thank you for your kind words!

We will be sure to pass on your feedback to our team in our Bath Showroom who will be delighted to hear that they left such a positive impression.

We appreciate your love for OKA Bath and look forward to welcoming you back soon.

Best regards
OKA

Rated 5 out of 5 stars

The assistant was really friendly and…

The assistant was really friendly and personable.

March 10, 2025
OKA - Bath logo

Reply from OKA - Bath

Dear Matthew

Thank you for your kind words!

We're delighted to hear that our assistant provided such fabulous service with their friendliness and personality. We strive to provide excellent customer service and it's wonderful to know we've met your expectations.

We appreciate your feedback and hope you return soon!

Best regards
OKA

Rated 5 out of 5 stars

Beautiful shop.

Beautiful shop with the most stunning furniture, accessories and the best cushions, also excellent, helpful staff.

March 16, 2025
OKA - Bath logo

Reply from OKA - Bath

Dear Jill

Thank you for your wonderful review!

We're so happy to hear that you enjoyed our shop and found it full of beautiful furniture, accessories, and cushions. It's also fantastic to know that the team in our Bath Showroom were helpful and made your shopping experience even better.

We truly appreciate your support and look forward to welcoming you back soon!

Kind regards
OKA

Rated 5 out of 5 stars

Visited the Bath store

Visited the Bath store, staff were super helpful. Will definitely buy more things for our house.

March 15, 2025
OKA - Bath logo

Reply from OKA - Bath

Dear Jayne

Thank you for your kind words!

We are delighted to hear that you enjoyed your recent visit to our Bath store and that our team was able to assist you.

We really appreciate your support and look forward to welcoming you back soon.

Kind regards
OKA

Rated 4 out of 5 stars

Products are wonderful

Products are wonderful, slightly pricey.
Store team were very friendly and helpful.
We went to the Bath store and the Callie dogs so extra bonus for us.

March 8, 2025
OKA - Bath logo

Reply from OKA - Bath

Dear Kim

We appreciate your kind words about our products and the team at our Bath store. We're glad you enjoyed your visit and found our team helpful. We strive to provide a positive shopping experience for all our customers.

We hope that you will return again soon.

Best regards
OKA

Rated 5 out of 5 stars

Friendly and helpfull

The lady in the shop in Bath was very friendly, helpful finding something suitable for the gift I wanted and offered me a little discount. Thank you.

March 11, 2025
OKA - Bath logo

Reply from OKA - Bath

Dear Ms Cornish

We really appreciate your kind words and are delighted to hear that you had an enjoyable experience in our Bath Showroom and that our team member helped you find a suitable gift.

We will ensure to pass your feedback on to the team, who will be thrilled they made a positive impression and will look forward to welcoming you back!

Kind regards
OKA

Rated 5 out of 5 stars

Bought some amazing cushions

Bought some amazing cushions. The service at Oka is phenomenal

March 10, 2025
OKA - Bath logo

Reply from OKA - Bath

Dear Sam

Thank you for your kind words.

We will ensure that your feedback is passed to our Bath Store, who will be delighted you had such a positive experience.

We hope that you enjoy your cushion covers and we look forward to welcoming you back!

Kind regards
OKA

Rated 5 out of 5 stars

Amazing service and great advice at the…

Amazing service and great advice at the Bath store

March 6, 2025
OKA - Bath logo

Reply from OKA - Bath

Thank you for your kind words! We're delighted to hear that you received amazing service and great advice at our Bath store. We'll be sure to pass your feedback along to the team—they'll be thrilled to know they made a positive impression. If you ever need anything else, we'd love to welcome you back.

Best regards,
OKA

Rated 5 out of 5 stars

Brilliant customer service in Bath…

Brilliant customer service in Bath Store today. Male assistant ( sorry didn’t take his name ), was fabulous. I didn’t buy anything at the time but when I got home I decided to call up and enquire about a Sheepskin Throw that I thought was lovely. He was amazing on the phone and I bought it.

March 6, 2025
OKA - Bath logo

Reply from OKA - Bath

Thank you for your wonderful review! We're so pleased to hear that you had a brilliant experience at our Bath store and that our team member provided such fabulous service—both in-store and over the phone. We'll be sure to share your kind words with the team! We hope you love your Sheepskin Throw, and if there's anything else we can help with, please don't hesitate to reach out.

Best regards,
OKA

Rated 5 out of 5 stars

Helpful

Helpful, thoughtful and lovely colleague in store. O

February 27, 2025
OKA - Bath logo

Reply from OKA - Bath

Thank you for your kind feedback! We're so pleased to hear that you had a positive experience in-store. Our team always strives to provide thoughtful and helpful service, and we truly appreciate your support. We look forward to welcoming you back again soon!

Best regards,
OKA

Rated 5 out of 5 stars

Very helpful staff.

Very helpful staff.

February 27, 2025
OKA - Bath logo

Reply from OKA - Bath

Dear Linda,

Thank you for your kind words! We're delighted to hear that you found our staff very helpful. We truly appreciate your support and look forward to welcoming you back again soon!

Best regards,
OKA

Rated 5 out of 5 stars

Staff were very helpful.

Staff were very helpful.

February 26, 2025
OKA - Bath logo

Reply from OKA - Bath

Dear Elina,

Thank you for your kind words! We're delighted to hear that our team was very helpful. We truly appreciate your support and look forward to welcoming you back again soon!

Best regards,
OKA

Rated 5 out of 5 stars

Very good service from a very friendly…

Very good service from a very friendly and helpful young man. In addition he gave my dog a treat which was very much appreciated. I will return.

February 19, 2025
OKA - Bath logo

Reply from OKA - Bath

Dear Malvina,

Thank you for your lovely feedback! We're so pleased to hear that you received great service and that your furry companion was treated too! We love welcoming our customers (and their dogs) into our stores. We look forward to seeing you again soon!

Best regards,
OKA

Rated 5 out of 5 stars
OKA - Bath logo

Reply from OKA - Bath

Dear Nick,

Thank you for your kind words! We’re so pleased to hear that you’re happy with both the product and the service. We truly appreciate your support and look forward to welcoming you back in the future.

Best regards,
OKA

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