OKA - Broadway Reviews 240

TrustScore 5 out of 5

4.8

46 High Street, WR12 7DT Broadway, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Claire from the broadway store was so helpful not only in store but due to doing some measuring and having some extra questions on the phone and email after our visit. Would highly recommend them not... See more

Rated 5 out of 5 stars

We always feel very welcomed especially by Paul, who has served us on a number of occasions recently. We are local to the store, and when we go in to browse Paul is both discreet yet attentive and not... See more

Rated 5 out of 5 stars

The Broadway store is beautifully laid out as room sets, showing the products to best advantage. Staff were helpful and checked my purchase (a set of four wine glasses) in case of any faults. Staff we... See more

Rated 4 out of 5 stars

We bought a dining table and 4 chairs from Oka Broadway and wanted to leave a great review for Sarah who helped us there. Following some mistaken price labelling on the chairs, Sarah undertook to reso... See more

Company replied


Company details

  1. Furniture Store
  2. Decoration and Interior Design Store
  3. Lighting Store

Written by the company

In the quintessentially English village of Broadway, this gorgeous Georgian farmhouse displays our range of furniture and accessories in a homely setting. The countless period features, from original fireplaces to traditional wooden beams offer the perfect backdrop to our British-designed collection. Our talented visual team has arranged the pieces into seasonal looks so that you can gain abundant inspiration for your own home. The house itself is worth coming to explore just as much as our ranges are, with its decorative mouldings and wooden architrave doorways.


Contact info

4.8

Excellent

TrustScore 5 out of 5

240 reviews

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1-star

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Rated 5 out of 5 stars

Service levels were great

December 15, 2024
OKA - Broadway logo

Reply from OKA - Broadway

Dear Customer,

Thank you for your positive feedback! We're so glad to hear that you were pleased with the service. We appreciate you taking the time to share your experience and look forward to welcoming you back soon!

Kind regards,
OKA

Rated 5 out of 5 stars

Been shopping here for thirty years and…

Been shopping here for thirty years and I just love the individuality of their homeware.
The Broadway store is in a truly stunning building with room ‘sets’ for inspiration!

December 8, 2024
OKA - Broadway logo

Reply from OKA - Broadway

Dear Natalie,

Thank you for your amazing review and for being such a loyal customer for thirty years! We're so glad to hear that you love the individuality of our homeware and enjoy the inspiring room sets at our Broadway store. We truly appreciate your continued support and look forward to welcoming you for many more years of shopping!

Kind regards,
OKA

Rated 5 out of 5 stars

Very helpful staff

December 10, 2024
OKA - Broadway logo

Reply from OKA - Broadway

Dear Louise,

Thank you for your positive review! We're so glad to hear that you had a great experience with our helpful staff. We appreciate your feedback and look forward to welcoming you back soon!

Kind regards,
OKA

Rated 5 out of 5 stars

Very professional and helpful

I phoned Broadway as I had a query concerning the product. They were very helpful and professional. I placed my order and it was delivered within in two days with no problems.
Will definitely use Oka again.

December 2, 2024
OKA - Broadway logo

Reply from OKA - Broadway

Dear Customer,

Thank you for taking the time to share your wonderful feedback! We’re so pleased to hear that our team at Broadway was able to assist you with your query and that your order arrived smoothly and promptly.

Your kind words truly motivate us to continue providing excellent service, and we’re delighted to know you’ll be shopping with us again. If there’s anything more we can do for you, please don’t hesitate to get in touch!

Kind regards,
OKA

Rated 5 out of 5 stars

Staff are extremely helpful and…

Staff are extremely helpful and friendly.

December 8, 2024
OKA - Broadway logo

Reply from OKA - Broadway

Dear Nicola,

Thank you for your kind words! We’re thrilled to hear that our staff made such a positive impression with their helpfulness and friendliness. Providing excellent service is always our top priority, and it’s wonderful to know we’ve met your expectations.

We look forward to welcoming you again soon!

Kind regards,
OKA

Rated 5 out of 5 stars

Healpful and friendly shop, well worth a visit

Helpful staff and beautiful shop, well worth a visit

December 6, 2024
OKA - Broadway logo

Reply from OKA - Broadway

Dear Fiona,

Thank you for your kind words! We’re delighted to hear that you found our staff helpful and enjoyed your visit to our beautiful store. Creating a welcoming and inspiring shopping experience is what we strive for, and we’re so glad we could make your visit worthwhile.

We look forward to seeing you again soon!

Warm regards,
OKA

Rated 5 out of 5 stars

Lovely

It was such a lovely shop to walk around and so many things I wanted to buy...
Very helpful

December 6, 2024
OKA - Broadway logo

Reply from OKA - Broadway

Dear Anna,

Thank you for your lovely feedback! We’re so pleased to hear you enjoyed exploring our shop and found so many items you loved. It’s also wonderful to know our team was helpful during your visit.

We look forward to welcoming you back soon and helping you find even more inspiration!

Kind regards,
OKA

Rated 5 out of 5 stars

Dinner service

Super dinner service - really lovely helpful man

November 27, 2024
OKA - Broadway logo

Reply from OKA - Broadway

Dear Philomena,

Thank you for your feedback. We're delighted to hear you had such a positive experience and that our team member was so helpful. We truly appreciate your kind words and look forward to assisting you again in the future.

Kind regards,
OKA

Rated 5 out of 5 stars

Lovely young lady you helped me find…

Lovely young lady you helped me find what I wanted

November 29, 2024
OKA - Broadway logo

Reply from OKA - Broadway

Dear Lynn,

Thank you for your kind words! We’re so pleased to hear that our team was able to help you find exactly what you were looking for. Providing friendly and attentive service is what we aim for, and it’s wonderful to know we made your experience a positive one. We look forward to welcoming you back soon!

Kind regards,
OKA

Rated 5 out of 5 stars

Very helpful

Very helpful. Lovely products.

November 25, 2024
OKA - Broadway logo

Reply from OKA - Broadway

Thank you for your wonderful feedback! We’re so pleased to hear you found our team very helpful and that you love our products. It’s always our goal to provide excellent service and offer items that our customers truly enjoy.

We hope to welcome you back soon! If there’s anything else we can assist you with, don’t hesitate to reach out.

Best regards,
OKA

Rated 5 out of 5 stars

This is a wonderful interiors shop full…

This is a wonderful interiors shop full of beautiful home product in the heart of the Cotswolds
Great staff and a wonderful shopping experience.

November 26, 2024
OKA - Broadway logo

Reply from OKA - Broadway

Dear Stephanie,

Thank you for your kind review! We’re delighted to hear you had such a wonderful shopping experience. It’s fantastic to know you enjoyed our beautiful home products and found our staff to be great.

We truly appreciate your support and look forward to welcoming you back again soon!

Best regards,
OKA

Rated 5 out of 5 stars
OKA - Broadway logo

Reply from OKA - Broadway

Dear Trevor,

Thank you for your feedback! We’re so pleased to hear that your requirements were met. If there’s anything else we can assist you with, please don’t hesitate to let us know.

We hope to serve you again soon!

Best regards,
OKA

Rated 4 out of 5 stars

We always enjoy a walk around Oka…

We always enjoy a walk around Oka although on this occasion we were overcharged for a cushion filling that should have been at your sale price. Because we also purchased a cushion cover we didn't realise the overpayment until we got home!

November 4, 2024
OKA - Broadway logo

Reply from OKA - Broadway

Dear Andrew,

Thank you for sharing your feedback. We’re delighted to hear you enjoy visiting OKA, but we’re sorry to learn about the overcharge on your recent purchase. We understand how frustrating this must be and hope the matter has already been resolved.

If it hasn’t been sorted, please don’t hesitate to contact our customer service team, and we’ll be happy to assist you promptly.

Thank you for bringing this to our attention, and we hope to welcome you back soon for a more seamless experience.

Best regards,
OKA

Rated 5 out of 5 stars

Oka is a beautiful place to shop and…

Oka is a beautiful place to shop and the service I received from the Broadway staff is unfailingly helpful and efficient. Thank you.

November 27, 2024
OKA - Broadway logo

Reply from OKA - Broadway

Dear Ann,

Thank you for your lovely feedback! We’re thrilled to hear you enjoy shopping at OKA and that our Broadway staff provided you with helpful and efficient service. Creating a beautiful shopping experience and offering exceptional customer care are always our goals.

Thank you for your kind words, and we look forward to welcoming you back soon!

Best regards,
OKA

Rated 5 out of 5 stars

Broadway…store

The member of staff at the Broadway store was most helpful.
Love the mugs I purchased -

November 23, 2024
OKA - Broadway logo

Reply from OKA - Broadway

Thank you for your lovely feedback! We're so pleased to hear that our team at the Broadway store was able to assist you. It’s wonderful to know you’re enjoying the mugs you purchased – we hope they bring a touch of joy to your home! Should you need anything else, please don’t hesitate to visit us again.

Best regards,
OKA

Rated 5 out of 5 stars

Wonderful team at the Broadway Store

Wonderful team at the Broadway Store. They always take time to look thoroughly at options and really seem to care. On our last visit, we must have tried every lamp base and lampshade combination... wonderfully patient. Yet again, we left delighted with our purchases.

November 24, 2024
OKA - Broadway logo

Reply from OKA - Broadway

Dear James,

Thank you for your lovely review! We’re so pleased to hear about your experience with the wonderful team at our Broadway Store. It’s great to know they took the time to explore options with you and provided such patient and caring service.

We’re delighted you left happy with your purchases, and we look forward to welcoming you back again soon!

Best wishes,
OKA

Rated 5 out of 5 stars

Very polite and professional

Very polite and professional. Had a staff member advise on my purchase. When I came to pay another member of staff remembered my daughter and our surname and asked about her delivery order and asked if everything had arrived and was it all okay. My daughter and I have been to the Broadway shop several times recently and have found the service and approach to customer extremely good.

November 23, 2024
OKA - Broadway logo

Reply from OKA - Broadway

Dear Margaret,

Thank you for sharing your experience! We're delighted to hear that our team provided polite and professional service and went the extra mile to make your visit memorable. It’s wonderful to know our staff took the time to follow up on your daughter’s delivery and ensure everything was okay. We truly value your kind words and look forward to welcoming you both back to our Broadway store again soon!

Best wishes,
OKA

Rated 5 out of 5 stars

purchasing was straightforward and…

purchasing was straightforward and staff were very helpful.

September 30, 2024
OKA - Broadway logo

Reply from OKA - Broadway

Thank you for your wonderful feedback! We're delighted to hear that you found the purchasing process straightforward and our staff helpful. Providing a seamless and supportive shopping experience is always our goal, and it's fantastic to know we met your expectations.

We truly appreciate your support and look forward to welcoming you back to OKA again soon.

Kind regards,
OKA

Rated 5 out of 5 stars

Inspirational Oka

Wonderful stores, full of inpiration.
Beautiful products and friendly helpful staff.

November 5, 2024
OKA - Broadway logo

Reply from OKA - Broadway

Dear Mrs Jones,

Thank you for your lovely feedback! We’re so pleased to hear that you find our stores inspirational and enjoy our beautiful products. It’s fantastic to know that our friendly and helpful team made your visit even better. We can’t wait to welcome you back again soon!

Best regards,
OKA

Rated 5 out of 5 stars

Great Team

Darren and Kai delivered order on time and carefully, positioned in room and disposed of packaging.

October 24, 2024
Unprompted review
OKA - Broadway logo

Reply from OKA - Broadway

Dear Audrey,

Thank you for your positive review! We’re glad to hear that the delivery was on time, everything was handled with care, and the packaging was properly disposed of.

We strive to provide a smooth and efficient service for all our customers.

If you need any further assistance, please don’t hesitate to reach out.

Best regards,
OKA

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