I shopped in my local OKA store yesterday (Broadway) and was so lucky to be greeted by of the designers, Claire, who offered to help me choose some new cushions. Claire was absolutely lovely and extre... See more
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We bought a dining table and 4 chairs from Oka Broadway and wanted to leave a great review for Sarah who helped us there. Following some mistaken price labelling on the chairs, Sarah undertook to reso... See more
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Becca at Broadway has been extremely helpful. She supported me with a return from an online purchase and also held an item for me which was no longer available online but there was one in store. S... See more
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Went to the Boardway store for help with a coffee table and cushions, the team were so helpful and friendly, the service was a level above. They’re a real asset to the brand. I’d definitely recommend... See more
Company details
Written by the company
In the quintessentially English village of Broadway, this gorgeous Georgian farmhouse displays our range of furniture and accessories in a homely setting. The countless period features, from original fireplaces to traditional wooden beams offer the perfect backdrop to our British-designed collection. Our talented visual team has arranged the pieces into seasonal looks so that you can gain abundant inspiration for your own home. The house itself is worth coming to explore just as much as our ranges are, with its decorative mouldings and wooden architrave doorways.
Contact info
46 High Street, WR12 7DT, Broadway, United Kingdom
- +44 1386 859631
4.8
Excellent
236 reviews
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Reply from OKA - Broadway
Dear Victoria,
Thank you for your kind feedback! We're so glad to hear that you had a positive experience with our staff and are happy with your product. We look forward to welcoming you back soon!
Kind regards,
OKA
Excellent customer service
Missing part with lampshade which prevented connection to lamp. Problem dealt with promptly and part sent immediately. We are very pleased with the service provided at the Broadway store
January 17, 2025
Reply from OKA - Broadway
Dear Carole,
Thank you for your fantastic review! We're so glad to hear that the issue with your lampshade was resolved quickly and to your satisfaction. It’s wonderful to know you had a positive experience at our Broadway store. We truly appreciate your feedback and look forward to serving you again soon!
Kind regards,
OKA
Great service
Really great service Alanna was really helpful and supported in making some
decisions/ purchases that we wouldn’t have considered otherwise.
January 19, 2025
Unprompted review
Reply from OKA - Broadway
Thank you for your fantastic review! We're so happy to hear that Alanna was able to help and guide you in making decisions that worked for you. We truly appreciate your feedback and look forward to assisting you again in the future!
Kind regards,
OKA
Helpful staff and sale discount made…
Helpful staff and sale discount made purchase more appealing
January 3, 2025
Reply from OKA - Broadway
Dear Heather,
Thank you so much for your kind words! We're thrilled to hear that our helpful staff and the sale discount made your purchase more appealing. We truly appreciate your feedback and look forward to welcoming you back soon. If you need any assistance in the future, don't hesitate to reach out!
Kind regards,
OKA
The staff are very helpful and…
The staff are very helpful and knowledgeable about their products.I have always also found them cheerful and welcoming.
January 3, 2025
Reply from OKA - Broadway
Dear Valerie,
Thank you for your wonderful review! We’re so pleased to hear that our staff were helpful, knowledgeable, and welcoming. We strive to provide a positive and friendly experience for all our customers, and it’s great to know that we succeeded. We look forward to seeing you again soon!
Kind regards,
OKA
Staff were extremely helpful
December 20, 2024
Reply from OKA - Broadway
Dear Customer,
Thank you for your kind feedback! We're so glad to hear that our staff were extremely helpful during your visit. Providing excellent service is always our priority, and we appreciate you taking the time to share your experience. We look forward to serving you again soon!
Kind regards,
OKA
Very busy yet Sarah was a huge help
Very busy yet Sarah was a huge help , nothing too much trouble .
January 4, 2025
Reply from OKA - Broadway
Dear Pauline,
Thank you for your wonderful review! We're so pleased to hear that Sarah was able to assist you so well, even during a busy time. We always aim to provide helpful and attentive service, and it's great to know Sarah made a positive impact. We’ll be sure to pass along your kind words to her!
Kind regards,
OKA
Great place to shop & feel inspired!
December 23, 2024
Reply from OKA - Broadway
Dera Julie,
Thank you so much for your lovely review! We’re so happy to hear that you enjoy shopping with us and feel inspired by our collection. We truly appreciate your feedback and look forward to welcoming you back soon!
Kind regards,
OKA
Very nice experience all round
Very nice experience all round. Lady who served us was very pleasant and impressive.
December 30, 2024
Reply from OKA - Broadway
Dear Christopher,
Thank you so much for your kind review! We're thrilled to hear you had a great experience with us and that our team made such a positive impression. We truly appreciate your feedback and look forward to welcoming you back soon!
Kind regards,
OKA
Lovely environment.…
Lovely environment in period house which really showcases the items.
Items clearly labelled during sale and other items suggested by helpful staff, based on our choices.
December 30, 2024
Reply from OKA - Broadway
Dear Margot,
Thank you for your wonderful review! We're thrilled to hear that you enjoyed the environment and found the items clearly labelled and well-presented. It's great to know our staff were able to offer helpful suggestions based on your choices. We truly appreciate your feedback and hope to welcome you back soon!
Kind regards,
OKA
Fabulous silk cushion at very reduced…
Fabulous silk cushion at very reduced price in the sale , extremely helpful staff .
December 20, 2024
Reply from OKA - Broadway
Dear Caren,
Thank you for sharing your wonderful feedback! We’re so glad you love your silk cushion and were able to take advantage of the sale.
We truly appreciate your kind words and look forward to welcoming you back for future purchases!
Best regards,
OKA
A beautiful shop with beautiful things…
A beautiful shop with beautiful things made a couple of purchases lovely atmosphere very helpful staff. I’ve purchased before definitely recommend the brand.
December 14, 2024
Reply from OKA - Broadway
Dear Serena,
Thank you so much for your lovely review! We’re thrilled to hear that you had such a positive experience in our store and that our team provided helpful service. It’s wonderful to know you’ve enjoyed both your purchases and the atmosphere. Your recommendation means a lot to us, and we can’t wait to welcome you back soon!
Best regards,
OKA
I love Oka Broadway
I love Oka Broadway. The team are amazing . Great ambassadors for this exemplary brand.
December 18, 2024
Reply from OKA - Broadway
Dear Gill,
Thank you for your wonderful feedback! We're so glad to hear that you love our Broadway store and that the team made such a positive impression. We truly appreciate your support and look forward to welcoming you again soon!
Best regards,
OKA
Reply from OKA - Broadway
Dear Mr Osborne,
Thank you for your kind words! We're delighted to hear you had a perfect shopping experience and that you love our items. We hope they bring joy and style to your home. If there's anything else we can assist with, please don't hesitate to reach out!
Kind regards,
OKA
Always a treat going into Oka Broadway
Always a treat going into Oka Broadway
Fabulous welcoming & helpful staff & of course the beautiful home setting of Oka
Looking truly beautiful at Christmas
December 13, 2024
Reply from OKA - Broadway
Dear Sandra,
Thank you for your wonderful review! We're so glad to hear that you enjoy visiting OKA Broadway, and we're thrilled that the staff and our festive home setting made your experience even more special. We truly appreciate your kind words and look forward to welcoming you back for many more visits!
Kind regards,
OKA
Lovely and friendly staff.
December 14, 2024
Reply from OKA - Broadway
Dear Bente,
Thank you for your kind review! We're so glad to hear you had a positive experience with our friendly staff. We truly appreciate your feedback and hope to see you again soon!
Kind regards,
OKA
Service levels were great
December 15, 2024
Reply from OKA - Broadway
Dear Customer,
Thank you for your positive feedback! We're so glad to hear that you were pleased with the service. We appreciate you taking the time to share your experience and look forward to welcoming you back soon!
Kind regards,
OKA
Been shopping here for thirty years and…
Been shopping here for thirty years and I just love the individuality of their homeware.
The Broadway store is in a truly stunning building with room ‘sets’ for inspiration!
December 8, 2024
Reply from OKA - Broadway
Dear Natalie,
Thank you for your amazing review and for being such a loyal customer for thirty years! We're so glad to hear that you love the individuality of our homeware and enjoy the inspiring room sets at our Broadway store. We truly appreciate your continued support and look forward to welcoming you for many more years of shopping!
Kind regards,
OKA
Very helpful staff
December 10, 2024
Reply from OKA - Broadway
Dear Louise,
Thank you for your positive review! We're so glad to hear that you had a great experience with our helpful staff. We appreciate your feedback and look forward to welcoming you back soon!
Kind regards,
OKA
Very professional and helpful
I phoned Broadway as I had a query concerning the product. They were very helpful and professional. I placed my order and it was delivered within in two days with no problems.
Will definitely use Oka again.
December 2, 2024
Reply from OKA - Broadway
Dear Customer,
Thank you for taking the time to share your wonderful feedback! We’re so pleased to hear that our team at Broadway was able to assist you with your query and that your order arrived smoothly and promptly.
Your kind words truly motivate us to continue providing excellent service, and we’re delighted to know you’ll be shopping with us again. If there’s anything more we can do for you, please don’t hesitate to get in touch!
Kind regards,
OKA
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