Great choice of products which are of good quality. Prices are reasonable especially when there is a special offer running. Staff always very helpful and on site car parking really helps.
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Another fantastic trip to the Harrogate store today. I only “popped in” to look out for a couple of cushions for the chairs I purchased a few weeks ago. Thanks to Emma I left with 2 cushions and 4 l... See more
Company replied
Superb customer service provided by Michele. She clearly embodies all Oka stands for Well done Michelle
The product is great, however you should not have to pay a £30 delivery fee for the store to restock an Item. We ordered the item (2 framed pictures) in store. The store did not have stock, and the... See more
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Company details
Written by the company
In this scenic town in North Yorkshire sits one of our largest countryside stores; OKA Harrogate offers you the chance to view our Garden Range as well as seasonal room sets that display the majority of our interiors collection, styled in inspirational ways by our talented visual team.
Contact info
9 West Park, HG1 1BL, Harrogate, United Kingdom
- +44 1423 701161
4.8
Excellent
267 reviews
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Reply from OKA - Harrogate
Dear Mrs Wordsworth
We are so glad to hear that our Harrogate team was helpful and friendly. Providing a great experience is always our priority and we truly appreciate your feedback.
Kind regards
OKA
OKA is one of my go to Home design…
OKA is one of my go to Home design stores . I have been purchasing all sorts of home interior items from them for many years . First in Bath when I refurbished an 17th Barn and now in Harrogate . OKA lends its designs towards contemporary eclecticism and style. Layering colours and textures, there is an art to mixing accessories colours and fabrics with good taste and in my opinion OKA do it very well .
The staff at the Harrogate store are all extremely friendly and helpful. I have just recently refurbished an entire 5bed/3 reception room house . So I have been popping in and out of the Oka showroom for the last 15 months buying all manner of accessories, cushions , art ,lamps and furniture . They are happy to refund or exchange any items that may not suit, regardless of how many times this may be until the right decision is made, It is often difficult tell how any one item will look once in place within your own home . Oka are most accommodating. I especially like the pottery , lighting , glass wear and the soft furnishings . I absolutely recommend a visit , It is my understanding that OKA are opening a new showroom at Redbrick near Leeds . I will look forward to visiting . OKA have special event days, so watch out for them as you may save yourself some money whilst picking out something beautiful for your home .
March 7, 2025
Reply from OKA - Harrogate
Dear Mrs Harrison
Thank you for your wonderful review and for taking the time to share your positive experience with OKA. We are thrilled to hear that you have been a loyal customer for many years and that you appreciate our design aesthetic and the friendly service provided by our team in Harrogate.
We understand the importance of finding the perfect pieces for your home, and we are happy to hear that you have found our team to be helpful and accommodating. We strive to create a welcoming and supportive environment for our customers, and we are pleased that you have enjoyed the process of selecting items for your recent refurbishment project.
We truly appreciate your kind words and your continued support and look forward to welcoming you to our new showroom in Leeds.
Kind regards
OKA
Extremely helpful service by phone
Extremely helpful service by phone. Product ordered was despatched promptly and arrived the following day as promised
February 26, 2025
Reply from OKA - Harrogate
Thank you for your kind words!
We truly appreciate your support and look forward to assisting you again in the future!
Kind regards,
OKA
Reply from OKA - Harrogate
Dear Louise,
Thank you for your kind words! Providing excellent service is at the heart of what we do, and your feedback means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out.
Kind regards,
OKA
Cushion Selection
I visited the Harrogate showroom to seek advice regarding renewing cushions for three existing sofas in a garden room. I had taken photographs and was guided with regard to colours and textures.
I received excellent customer service and came away with an array of delightful new cushions. Thank you.
February 28, 2025
Reply from OKA - Harrogate
Dear Caroline,
Thank you for your lovely feedback! We're so pleased to hear that you had a great experience at our Harrogate showroom and found the perfect cushions for your garden room. It's wonderful to know that our team could assist you with colours and textures to bring your vision to life. We hope you enjoy your new cushions, and we look forward to welcoming you back again soon!
Best regards,
OKA
Friendly and helpful staff for a great…
Friendly and helpful staff for a great shopping experience.
Refurnished our sitting room after a downsize and love the look and quality of the furniture.
February 20, 2025
Reply from OKA - Harrogate
Dear Mrs Wright,
Thank you for your lovely feedback! We're so pleased to hear that our friendly and helpful team made your shopping experience enjoyable. It’s wonderful to know that you love the look and quality of your new furniture! We truly appreciate your support and look forward to welcoming you back again soon.
Best regards,
OKA
Excellent product and excellent service
February 14, 2025
Reply from OKA - Harrogate
Dear Emma,
Thank you for your kind words! We're delighted to hear that you’re happy with both the product and the service. Your support means a lot to us, and we look forward to welcoming you back again soon!
Best regards,
OKA
Delighted with our purchase highly delighted!
Delighted with our purchase. Really great quality1
February 14, 2025
Reply from OKA - Harrogate
Dear Lynne,
Thank you for sharing your fantastic feedback! We’re delighted to hear you’re pleased with your purchase and that the quality met your expectations. We truly appreciate your support and look forward to welcoming you back again soon!
Kind regards,
OKA
Great products and customer service
A couple of weeks ago we bought a rug from Oka in Harrogate. We had been searching for weeks. We were served by Carol, who was incredibly helpful and patient. Carol also helped with new cushions for our sofa to complement the new rug. Again Carol was brilliant, she has a great eye for colour and style. As a result we are very happy with our revamped lounge and new colour tones.
January 19, 2025
Unprompted review
Reply from OKA - Harrogate
Dear Anna,
Thank you for sharing your experience with us! We're so happy to hear that Carol was able to assist you in finding the perfect rug and cushions to complement your lounge. It's wonderful to know that her style expertise made such a positive impact on your home. We're delighted that you're happy with the new look, and we hope you enjoy your revamped space for years to come!
Best regards,
OKA
We visited the Oka shop in Harrogate…
We visited the Oka shop in Harrogate today. The team were incredibly helpful and patient!
February 3, 2025
Reply from OKA - Harrogate
Dear Karen,
Thank you for your kind review! We’re so pleased to hear that the team in our Harrogate store provided helpful and patient service during your visit. We truly appreciate your feedback and hope to welcome you back soon!
Kind regards,
OKA
Had a lovely experience at OKA
Had a lovely experience at OKA. Will definitely be visiting again
January 17, 2025
Reply from OKA - Harrogate
Thank you for your lovely feedback! We're so happy to hear that you had a great experience with us and look forward to welcoming you back soon!
Kind regards,
OKA
A Pleasant Shopping Experience
Staff avoided pressure sales and listened, making the decision to purchase a pleasant experience.
They also provided useful suggestions to resolve any issues.
Store layout, design and overall calm atmosphere make looking for items pleasurable.
January 21, 2025
Reply from OKA - Harrogate
Dear Mathieu,
Thank you for your wonderful feedback! We're so pleased to hear that our team made your shopping experience enjoyable by being helpful and attentive without any pressure. We're also glad you appreciated the store layout and atmosphere. We look forward to welcoming you back soon!
Kind regards,
OKA
Helpful staff.
January 21, 2025
Reply from OKA - Harrogate
Dear Paula,
Thank you for your kind feedback! We're so glad to hear that you found our staff helpful. If you need anything else, don't hesitate to reach out – we're always here to assist!
Kind regards,
OKA
Zoe was so helpful with helping me with…
Zoe was so helpful with helping me with my choices and not pushy at all in the Harrogate store .
January 20, 2025
Reply from OKA - Harrogate
Dear Jayne,
Thank you for your lovely review! We're so glad to hear that Zoe was able to assist you with your choices in a helpful and non-pushy manner. We appreciate your feedback and will be sure to share it with Zoe. We hope to welcome you back to the Harrogate store soon!
Kind regards,
OKA
Reply from OKA - Harrogate
Dear Susan,
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our team in the Harrogate store. We look forward to welcoming you back soon!
Kind regards,
OKA
A Fantastic Shop for Soft Furnishings
This was the first time we had been in this shop. It was a beautiful shop, well laid out with some fantastic items for the home. We bought an artificial Amerillo Plant for our Dinning Table. The staff were very friendly and helpful. We will definitely visit again.
Colin & Wendy Bell
January 9, 2025
Reply from OKA - Harrogate
Dear Colin,
Thank you so much for your wonderful review, Colin and Wendy! We're thrilled to hear that you had a great first experience with us and found our store well laid out with fantastic items for your home. We truly appreciate your kind words and look forward to welcoming you back on your next visit!
Kind regards,
OKA
I used your online chat to try and find…
I used your online chat to try and find some items not showing as available on your website. I never have great belief in this method of communication but was answered by a member of your staff who tracked down the items and took payment over the phone and they arrived promptly. Fabulous service and will definitely use again. Thank you
January 2, 2025
Unprompted review
Reply from OKA - Harrogate
Dear Lucy,
Thank you for your fantastic review! We’re so pleased to hear that our online chat service exceeded your expectations and that our team was able to assist you in finding the items you were looking for. We’re delighted that everything arrived promptly, and we truly appreciate your kind words. We look forward to serving you again in the future!
Kind regards,
OKA
Excellent Customer Care
Beautiful wrapping of Christmas presents even when items were bought in the sale at significant discounts. Also, personable staff who seem to really care, particularly when taking pity on me with a replacement vase following my breaking of the one previously purchased. A classy place run by thoughtful people.
January 3, 2025
Unprompted review
Reply from OKA - Harrogate
Dear Graeme,
Thank you so much for your heartfelt review! We’re thrilled to hear that you appreciated the beautiful wrapping and the thoughtful care from our team, especially when assisting with the replacement vase. We always aim to provide a personal touch and excellent service, and we’re so glad it made your experience with us special. Your kind words mean a lot, and we look forward to welcoming you back soon!
Kind regards,
OKA
Helpful staff
I am delighted with my lamps from Oka. Whenever I buy something from Oka I’m always very happy with it when it’s in situ at home.
However the buying experience at Oka, especially in the Harrogate store is enhanced by their knowledgable, helpful staff.
December 27, 2024
Reply from OKA - Harrogate
Dear Sue,
Thank you so much for your kind feedback! We’re thrilled to hear that you’re delighted with your lamps and that your experience in our Harrogate store was enhanced by our knowledgeable and helpful team. We always strive to provide excellent customer service and are so pleased you had a positive experience. We look forward to welcoming you back soon!
Kind regards,
OKA
Reply from OKA - Harrogate
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience. We are always here to help and are grateful for your kind words. We look forward to assisting you again in the future!
Best regards,
OKA
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