Had a really great experience on Saturday in Oka Knutsford . We were helped by a lovely team member called Michelle who was knowledgable , helpful and enthusiastic . We found several pieces which fit... See more
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Location
Switch locationConservative Building, Manchester Road, WA16 0LT Knutsford, GB
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Davina served us in OKA today, she helped us appeal a faulty item and could not have been more lovely and understanding. She was so helpful and truly invested in OKA and and help me to the best of her... See more
Company replied
First time visit to Oka, beautiful pieces throughout the store. Bought two fabulous cushions and big thanks to Davina who helped me choose the right style and colours for my furniture.
Company replied
Assistant not very interested in giving a good service. Asked me if I knew what I had come for???. Never asked if I would like it gift wrapped , not interested! I have been into the store before and... See more
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Company details
Written by the company
In the historic town of Knutsford, what was once the Conservative Club is now the impressive home to our beautiful OKA store. Not far from Tatton Park Gardens and Lyme Park – used in the filming of BBC literary dramas – the striking red-brick building provides a stunning backdrop for two floors of our furniture and accessories. High ceilings and traditional mouldings showcase our designs in the best possible setting with the pieces being displayed in seasonal room sets by our talented visual team.
Contact info
Conservative Building, Manchester Road, WA16 0LT, Knutsford, United Kingdom
- +44 1565 220020
4.8
Excellent
301 reviews
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Reply from OKA - Knutsford
Dear Gillian
Thank you for your kind words!
We're delighted to hear that you were impressed by our Knutsford team's helpfulness and efficiency. We strive to provide excellent service and appreciate your recognition.
Best regards
OKA
Great customer service and staff.
March 29, 2025
Reply from OKA - Knutsford
Dear Sian
Thank you for your kind feedback! We endeavour to provide excellent service to our customers and appreciate you taking the time to share your experience.
We look forward to seeing you again soon!
Best regards
OKA
Great shopping experience. Knowledgeable staff.
Great shopping experience and friendly and knowledgeable staff. Louise was very helpful in offering good advice and gave me much of her time.
March 24, 2025
Unprompted review
Reply from OKA - Knutsford
Dear Sophie
Thank you for your kind words!
It's lovely to hear you had a great shopping experience and that our Knutsford team were friendly, knowledgeable, and helpful. We will be sure to pass along your compliments to Louise.
We appreciate your feedback and look forward to welcoming you back soon!
Best regards
OKA
Great range and staff 1st class
March 21, 2025
Reply from OKA - Knutsford
Dear Mr Prince
Thank you for sharing your feedback.
We're delighted to hear you enjoyed our range and found our Knutsford team friendly and helpful.
Kind regards
OKA
Great Service
Very helpful support & advice from Magda. Also, great to see things in the store, as the on-line images don’t always reflect the true colours.
March 18, 2025
Reply from OKA - Knutsford
Dear Sylvia
We are so glad that you had a positive experience in our Knutsford Showroom. Magda is a valued member of our team and we truly appreciate you taking the time to acknowledge her advice and helpfulness.
We understand the importance of seeing our products in person and we're happy that you found the store visit helpful.
Thank you for your kind words!
Best regards
OKA
Reply from OKA - Knutsford
Dear Mrs Almond
Thank you for your kind words!
We truly appreciate your support and look forward to assisting you again in the future!
Kind regards,
OKA
Fantastic staff at Knutsford
The staff at Knutsford are so very lovely and it makes it a pleasure to shop at the store which always looks incredible.
Thank you to Louise and the team who were all so helpful.
March 11, 2025
Reply from OKA - Knutsford
Dear Wendy
Thank you for your kind words!
We are so pleased to hear that you had another brilliant experience at our Knutsford Showroom and hope that you enjoy your purchases.
We truly appreciate your support and look forward to assisting you again in the future!
Best regards,
OKA
Light bulbs show through most of the…
Light bulbs show through most of the lampshades which stops me buying the lamps.
Some items very expensive.
Staff good
March 9, 2025
Reply from OKA - Knutsford
Thank you for sharing your feedback. We are glad that your experience with our Knutsford Store is positive, but we are sorry to hear of your concern with our LED lightbulbs.
We are continuously working on enhancing the quality of our products and your insights are important to us. If there is anything specific you would like addressed, please do contact our customer service team who would be happy to help.
Kind regards
OKA
The assistants were most helpful
The assistants were most helpful. I find shopping at Oka a delight
March 1, 2025
Reply from OKA - Knutsford
Dear Annie
Thank you for your kind words.
We are pleased that you have such a positive shopping experience in our Knutsford Store and will pass your feedback on to the team.
Providing helpful and attentive service is something we strive for, and we truly appreciate your feedback.
We look forward to welcoming you back soon!
Kind regards,
OKA
The staff at Knutsford are so helpful!
March 8, 2025
Reply from OKA - Knutsford
Dear Allison
Thank you for taking the time to share your feedback.
We will ensure that your comments are passed to our Knutsford Team, who will be delighted to hear of your positive experience and hope that you will return.
Kind regards
OKA
Wonderful and helpful assistant at the…
Wonderful and helpful assistant at the knutsford branch
March 3, 2025
Reply from OKA - Knutsford
Dear Vanessa,
Thank you for your kind words! We're thrilled to hear that you had a great experience with our team member at our Knutsford store. Providing helpful and attentive service is something we strive for, and we truly appreciate your feedback. If there's anything else we can do for you, please don't hesitate to reach out.
Best regards,
OKA
I believe her name was Katie in the…
I believe her name was Katie in the knutsford branch super helpful and friendly!
March 1, 2025
Reply from OKA - Knutsford
Dear Gemma,
Thank you for your kind words! We're so pleased to hear that you received such helpful and friendly service at our Knutsford store. We'll be sure to share your feedback with the team. We look forward to welcoming you back again soon!
Best regards,
OKA
Great service once again from the…
Great service once again from the Knutsford team. Love the offering at Oka. Bit addicted I think. It’s just so well made and looks the quality it is. The team have been helpful with furniture and colour choices and I am so excited to see it all together in my new decorated lounge. Thank you. I will definitely be back.
March 1, 2025
Reply from OKA - Knutsford
Dear Andrea,
Thank you for your wonderful feedback! We're thrilled to hear that you've had another great experience with our Knutsford team and that you love our collection. It’s fantastic to know that our team has been helpful with your furniture and colour choices—we can’t wait for you to see everything come together in your newly decorated lounge! We truly appreciate your support and look forward to welcoming you back soon.
Best regards,
OKA
Reply from OKA - Knutsford
Thank you for your kind words! We're delighted to hear that you’re happy with both our products and service. Your continued support means a lot to us, and we look forward to welcoming you back again soon!
Best regards,
OKA
Very helpful and friendly staff.
February 16, 2025
Reply from OKA - Knutsford
Thank you for your kind words! We're delighted to hear that our team was helpful and friendly. Providing a great experience is always our priority, and we truly appreciate your feedback. We look forward to welcoming you again soon!
Best regards,
OKA
Reply from OKA - Knutsford
Dear Christopher,
Thank you for your kind review! We're so pleased to hear that you enjoyed our shop, the variety of choices, and the helpfulness of our team. We truly appreciate your support and look forward to welcoming you back soon!
Best regards,
OKA
Great customer service
Went in for vouchers, friendly staff, shop display was lovely as usual
February 21, 2025
Reply from OKA - Knutsford
Dear Vicky,
Thank you for your kind review! We're so pleased to hear that you had a great experience with our friendly team and enjoyed the store display. We truly appreciate your support and look forward to welcoming you back again soon!
Best regards,
OKA
Very kind helpful and attentive…
Very kind helpful and attentive customer service Warm and friendly. Nothing was too much trouble.
February 21, 2025
Reply from OKA - Knutsford
Dear Claire,
Thank you for your wonderful review! We're delighted to hear that you found our customer service kind, helpful, and attentive. Providing a warm and friendly experience is always our priority. We truly appreciate your support and look forward to welcoming you back again soon!
Best regards,
OKA
Reply from OKA - Knutsford
Dear Alan,
Thank you for your kind words! We're so pleased to hear that you found our staff caring and attentive and that you enjoyed our showroom. We truly appreciate your support and look forward to welcoming you back again soon!
Best regards,
OKA
Rang the Knutsford store which was the…
Rang the Knutsford store which was the only store where the item I wanted was available. Paid over the phone and when I was passing 5 days later it was there waiting for me ( in a beautiful bag!) Super service - gorgeous vase!
February 13, 2025
Reply from OKA - Knutsford
Dear Rob,
Thank you for your wonderful review! We're delighted to hear that you had a seamless experience with our Knutsford store and that everything was ready for you when you arrived. It’s great to know you’re happy with both the service and your gorgeous vase! We truly appreciate your support and look forward to welcoming you back again soon.
Best regards,
OKA
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