Plenty of help at the Knutsford shop. Arranged delivery (expensive but coming a fair way). Delivery failed as courier knocked on door and left. Didn’t ring doorbell or come to back of house. Someone i... See more
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Location
Switch locationConservative Building, Manchester Road, WA16 0LT Knutsford, GB
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Amazing service from Davina at the Knutsford store when placing my order online. Thank you so much. All arrived roday in perfect condition and super happy with my purchases. Highly revommend.
Company replied
Really excellent help and service from Ellie. I was trying to get hold of a couple of lamp bases & shades which were in short supply - shades sold out online in the size I needed and lamp bases only a... See more
Company replied
We recently bought a large rug from OKA Knutsford, but on laying out we noticed a small area that was completely missing the pile. I contacted the shop on Sunday morning and spoke to Louise, who asked... See more
Company replied
Company details
Written by the company
In the historic town of Knutsford, what was once the Conservative Club is now the impressive home to our beautiful OKA store. Not far from Tatton Park Gardens and Lyme Park – used in the filming of BBC literary dramas – the striking red-brick building provides a stunning backdrop for two floors of our furniture and accessories. High ceilings and traditional mouldings showcase our designs in the best possible setting with the pieces being displayed in seasonal room sets by our talented visual team.
Contact info
Conservative Building, Manchester Road, WA16 0LT, Knutsford, United Kingdom
- +44 1565 220020
4.7
Excellent
265 reviews
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Reply from OKA - Knutsford
Dear Penelope,
Thank you for your kind review. We’re so pleased to hear about your visit to our Knutsford store, and we’ll be sure to pass your feedback on to the team.
We hope to welcome you back again soon.
Kind regards,
OKA
We were buying lamps for the bedroom
We were buying lamps for the bedroom. Ellie was our sales representative and she went over and above searching for two lamps that were identical and we were happy with.
April 1, 2026
Unprompted review
Reply from OKA - Knutsford
Dear Customer,
Thank you for your lovely feedback. We’re delighted to hear about your experience in our Knutsford store, and we’ll be sure to pass your kind words on to Ellie and the team.
We hope your new lamps look perfect in your bedroom and look forward to welcoming you back again soon.
Kind regards,
OKA
Exceptional Service
A delightful young lady Ellie served me today. She was very helpful finding all the products I wanted. She took care unwrapping and checking every item for me and I didn’t feel under pressure to rush. She specifically checked an item that was reduced so I received the discount and final helped me to carry all my bags to the car. What super customer service often hard to find these days. Thank you Ellie. J Carr
April 10, 2026
Unprompted review
Reply from OKA - Knutsford
Dear Jacqui,
Thank you so much for your lovely feedback. We’re delighted to hear about your experience in our Knutsford store, and we’ll be sure to pass your kind words on to Ellie and the team.
It’s wonderful to know you felt so well looked after, and we hope to welcome you back again soon.
Kind regards,
OKA
OKA is an amazing place for unique and…
OKA is an amazing place for unique and high quality homeware. I left with several items after having taken expert advise from Louise. Have to say, service was second to none and I am delighted with my purchases ! Highly recommend.
April 3, 2026
Reply from OKA - Knutsford
Dear Deb,
Thank you for your lovely feedback. We’re delighted to hear about your experience in our Knutsford store, and we’ll be sure to pass your kind words on to Louise and the team.
It’s wonderful to know you’re so pleased with your purchases, and we hope to welcome you back again soon.
Kind regards,
OKA
Reply from OKA - Knutsford
Dear Celia
Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed your visit to our Knutsford store and received such friendly and helpful service.
We thank you for choosing OKA and look forward to welcoming you again soon.
Kind regards,
OKA
Louise was very helpful and friendly
Louise was very helpful and friendly. Added things to our wish list when they were not available and assisted with ordering and updating our details for delivery.
April 4, 2026
Unprompted review
Reply from OKA - Knutsford
Dear Rebecca
We appreciate your kind words regarding our team in Knutsford. We're so pleased to hear that you had such a positive experience and that Louise was so helpful and assisted you with your order and updating your delivery details.
Thank you for taking the time to share your review and we hope to welcome you back again soon.
Kind regards,
OKA
Excellent customer service
Louise assisted us today and was extremely helpful helping us decide which lampshade to buy advising us on the different carriers for the height required. She also dashed downstairs to find a table centrepiece we wanted to save us time.
Great service, great products 👍
April 1, 2026
Unprompted review
Reply from OKA - Knutsford
Dear Katherine
We're happy to hear that the team in Knutsford provided such wonderful assistance during your recent visit. We appreciate you taking the time to acknowledge Louise's exceptional service and we hope that you are happy with your purchases.
We hope to welcome you back soon.
Kind regards
OKA
I would like to thank Ellie at…
I would like to thank Ellie at Knutsford for going above and beyond in sorting out a delivery that had not arrived. She arranged the online refund and had the items in the shop waiting for me when I arrived yesterday.
March 27, 2026
Reply from OKA - Knutsford
Dear Deborah
We appreciate you taking the time to share your experience. Whilst we are sorry to hear of your delivery issue, we are happy that Ellie was able to offer a resolution and have your items ready for you to collect upon your recent visit.
We thank you for your feedback and apologise for the inconvenience caused.
Kind regards
OKA
Louise very helpful to my mum & I upon…
Louise very helpful to my mum & I upon lamps
April 1, 2026
Unprompted review
Reply from OKA - Knutsford
Dear Georgina
We appreciate your positive feedback regarding the helpful assistance you and your mum received at our Knutsford branch. We will be sure to pass your comments to Louise and the team.
We hope that you will visit us again soon!
Kind regards
OKA
Bravo Knutsford Oka!
I was in Knutsford today and when heading home noticed an Oka store so quickly turned around!! So glad I did! Lots of gorgeous items!! Davina was extremely helpful and knowledgeable and made up a list of my favourites for me! A really friendly team and wonderful store, only problem
Is the size of my shopping list as a result! I will revisit when the new build is complete to buy all my favourites albeit I may well buy some now and hide them from my husband!! A really lovely shopping experience which is rare these days!!
March 31, 2026
Unprompted review
Reply from OKA - Knutsford
Dear Gilly
We're so pleased that you discovered our Knutsford store! It's wonderful to hear that Davina was so helpful and that you found so many items you loved.
We really appreciate your kind words and look forward to welcoming you back when your build is complete!
Kind regards
OKA
Excellent service
Excellent service. I wanted a lampshade which was out of stock online and I could only find it the showroom in Knutsford. They kindly posted it to me. Very good service .
March 11, 2026
Reply from OKA - Knutsford
Dear Fiona,
Thank you for your lovely feedback. We’re delighted to hear about your experience with our Knutsford team, and we’re so pleased they were able to help you source what you were looking for.
We really appreciate you taking the time to share your review and hope to welcome you back again soon.
Kind regards,
OKA
Louise was helpful and knowledgeable…
Louise was helpful and knowledgeable about the products and size of the lampshade which would work best with our new floor lamp
March 27, 2026
Unprompted review
Reply from OKA - Knutsford
Dear Sue,
Thank you for your kind feedback. We’re delighted to hear about your experience in our Knutsford store, and we’ll be sure to pass your comments on to Louise and the team.
We hope your new addition looks just right in your home and look forward to welcoming you back again soon.
Kind regards,
OKA
OKA Knutsford
The store and products are beautifully presented and Amanda was extremely helpful . I only made a small purchase but she made the whole customer experience very special .
March 28, 2026
Unprompted review
Reply from OKA - Knutsford
Dear Amanda,
Thank you for your lovely feedback. We’re so pleased to hear about your experience in our Knutsford store, and we’ll be sure to pass your kind words on to Amanda and the team.
It’s wonderful to know your visit felt special, and we hope to welcome you back again soon.
Kind regards,
OKA
I enjoyed excellent and very kind help…
I enjoyed excellent and very kind help from Davina at the Knutsford shop whilst placing my order over the phone. We then went to the Oka shop in Knutsford to collect our purchase and the Manager gave us excellent help and advice. As always, most impressed with the service and products at Oka.
March 21, 2026
Reply from OKA - Knutsford
Dear Jenny,
Thank you for your lovely feedback. We’re delighted to hear about your experience with our Knutsford team, and we’ll be sure to pass your kind words on to Davina, the Manager and the team.
It’s wonderful to know you continue to be impressed with both our service and products, and we look forward to welcoming you back again soon.
Kind regards,
OKA
My home stylist was a…pleasure to work with
My home stylist was a delightful,polite, knowledgeable young lady.
She is confident and proud of what she is representing
March 26, 2026
Unprompted review
Reply from OKA - Knutsford
Dear Customer
Thank you for taking the time to share your review. We are delighted to hear that you enjoyed your experience in our Knutsford store and felt so well supported while choosing your purchases.
We truly appreciate your feedback and hope to welcome you back soon.
Kind regards
OKA
Love Oka - Quality Pieces
Love Oka. Helpful & friendly staff. Purchased the Poisson x 6 prints. Love them.
March 12, 2026
Reply from OKA - Knutsford
Dear Denise
We're happy to hear that the team in Knutsford provided such wonderful assistance during your recent visit. We appreciate you taking the time to acknowledge their exceptional service.
We truly appreciate your feedback, it makes us so happy that you love your Poisson Prints!
Kind regards
OKA
Choosing faux flowers
Very helpful ladies helped me chose faux flowers for a vase I had previously bought from OKA. They spent a long time finding something of the same size and colour and then comparing flowers of different types until I was happy. They were so helpful and there was no pressure to purchase.
March 18, 2026
Reply from OKA - Knutsford
Dear Customer
Thank you for taking the time to share your experience. It's wonderful to hear that our Knutsford team were so helpful in assisting you with your faux flower selection.
We truly appreciate your kind words and hope to welcome you all back again soon.
Kind regards,
OKA
Very helpful advice from Louise at the…
Very helpful advice from Louise at the Knutsford shop
March 15, 2026
Reply from OKA - Knutsford
Dear Jane,
Thank you for your kind review. We’re so pleased to hear about your visit to our Knutsford store, and we’ll be sure to pass your feedback on to Louise and the team.
We hope to welcome you back again soon.
Kind regards,
OKA
I was looking for the salad servers…
I was looking for the salad servers which weren’t on display.
When I went to pay for a different purchase, I showed them in the brochure to the lady.
She was very helpful and said there were some that had just been delivered.
She found them and unpacked them but the colour was darker than the pair in the brochure.
She offered to unpack more but I was happy with the second pair that she had opened.
Very pleasant experience.
March 3, 2026
Reply from OKA - Knutsford
Dear Susan,
Thank you for taking the time to share your experience. We’re delighted to hear that the team in our Knutsford store were able to help you find what you were looking for. Your kind feedback means a great deal to us, and we hope you enjoy your new pieces.
Kind regards,
OKA
Reply from OKA - Knutsford
Dear Customer
Thank you for taking the time to share your feedback. We’re really pleased to hear that your experience at our Knutsford store has been such a positive one, and your kind comments have been passed on to the team there.
We truly appreciate you choosing to shop with us.
Kind regards,
OKA
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