Katie was patient, attentive and customer-focused, understanding the brief and working to find workable solutions which worked for me/our project. Ela was also very helpful in researching other branch... See more
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Both Fiona and Eloise from the Marlow Store were exceptionally helpful and supportive when I was purchasing an amazing Balanca drinks cupboard. I needed to arrange collection and delivery to my new ho... See more
Amazing helpful staff at Marlow store. Eloise especially nursed us through our decisions for our room update both on zoom and by giving us helpful emails with mood boards and pictures of how everythi... See more
Company replied
I’ve worked alongside and experienced the exceptional customer service of this lovely team: Katie, Eloise, Fiona, Leon and Jonathan for the past year. I can honestly say everyone strives above and bey... See more
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Company details
Written by the company
Our curated collection of large and small OKA pieces is showcased in seasonal sets by our talented visual team in this quaint town in Buckinghamshire. Just an hour outside of London, our Marlow store is situated on a bustling high street with parking nearby. It’s a stone’s throw from the UK’s only two Michelin-starred pub, The Hand and Flowers, which makes it the perfect spot for a day out – one where interiors shopping is followed by a delicious meal.
Contact info
25-29 Spittal Street, SL7 3HJ, Marlow, United Kingdom
- +44 1628 481418
4.8
Excellent
115 reviews
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Excellent service
Excellent service - a big thank you to Eloise for all her help/advice.
January 12, 2026
Reply from OKA - Marlow
Dear Francesca
Thank you for your kind feedback. We’re delighted to hear that your visit to our Marlow store was such a positive experience and that you received such helpful and knowledgeable service. Your comments are greatly appreciated and will be passed on to Eloise.
We hope to welcome you back again soon.
Kind regards,
OKA
Personable customer service
Was served today by Eloise, she was extremely professional and personable.
I love the new collection
January 9, 2026
Reply from OKA - Marlow
Dear Maria,
Thank you for taking the time to leave your review. We’re so pleased to hear about your experience in our Marlow store, and we’ll be sure to pass your kind feedback on to Eloise and the team. We hope to welcome you back again soon.
Kind regards,
OKA
great service in a warm atmosphere
December 31, 2025
Reply from OKA - Marlow
Dear Jonathan,
Thank you so much for your lovely feedback. We’re really glad you enjoyed your visit and appreciate you taking the time to share your experience with us.
We hope to see you again soon.
Kind regards,
OKA
Just a wonderful experience today at…
Just a wonderful experience today at Oka! Came in to buy my mother’s Xmas present and we were very well looked after! Bought an extra present also! Thank you. Charlie
December 10, 2025
Reply from OKA - Marlow
Dear Charlie
We're glad you had such a wonderful experience while finding the perfect Christmas present. We're happy to hear that we looked after you well and that you found an extra gift!
Thank you for sharing your positive feedback, and we hope that your mother loves her gifts.
Kind regards
OKA
I was able to get to the store
I was able to get to the store, collected the item and got out quickly - without delay.
December 5, 2025
Reply from OKA - Marlow
Dear Ms Duncan
Thank you for your review. We are delighted to hear that you received good service during your visit, and we truly appreciate you taking the time to share your feedback. We hope to welcome you back again soon.
Kind regards,
OKA
The service was excellent
The service was excellent. The ladies were friendly and very helpful. We came home with some lovely soft furnishings and were interested in other items in the shop. We will definitely be back soon.
December 5, 2025
Reply from OKA - Marlow
Dear Catherine
Thank you for your lovely review. It's wonderful to hear that your visit to our Marlow store was such a positive experience and that you received great service during your time there. Your feedback is truly appreciated, and we look forward to welcoming you back again soon.
Kind regards,
OKA
Reply from OKA - Marlow
Dear Susan
Thank you for your lovely review. We are delighted to hear how happy you are, and we truly appreciate you taking the time to share your feedback. We hope to welcome you back again soon.
Kind regards,
OKA
I shopped at the Marlow store
I shopped at the Marlow store. Great service by one of the new members of staff. Good experience.
November 27, 2025
Reply from OKA - Marlow
Dear Linda,
Thank you for your kind review. We’re delighted to hear that your visit to our Marlow store was such a positive experience and that you received great service during your time there. Your feedback is truly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
Always prefer a physical shop to see…
Always prefer a physical shop to see and feel products. The service in the Marlow branch was good too, very helpful.
November 24, 2025
Reply from OKA - Marlow
Dear Ms Ghauri
We're so glad to hear you had a positive experience on your recent visit to our Marlow store! It's wonderful to know our team was able to assist you in finding the perfect vase, and we're delighted that you enjoyed your visit.
Kind regards
OKA
FABULOUS SERVICE FROM MARLOW STORE
The mirror I wanted to purchase had sold out online but the Marlow store was showing as having one. They were so helpful on the phone and as I couldn’t get there for a couple of days said they would contact me if anyone else was interested. They also had to find out if I could purchase it and take it with me as would upset their display. They phoned me on morning of day I was going to the store to confirm they had it off display and I could take it. They even helped me get it into the car. Great service.
November 10, 2025
Reply from OKA - Marlow
Dear Alison,
Thank you for your fantastic review. We’re delighted to hear that our team in Marlow provided such attentive and thoughtful service from start to finish. It’s wonderful to know that they went the extra mile to ensure you could purchase and collect your mirror with ease.
Your kind words mean a great deal to us, and we hope to welcome you back again soon.
Kind regards,
OKA
Reply from OKA - Marlow
Dear Mel,
Thank you for your lovely review. We’re so pleased to hear that you had such a positive experience with our team in Marlow. Your kind words mean a great deal to us, and we look forward to welcoming you back again soon.
Kind regards,
OKA
Jonathan and Cash very very helpful and…
Jonathan and Cash very very helpful and knowledgeable staff
November 2, 2025
Reply from OKA - Marlow
Dear Mrs Van Der Pant,
Thank you for your kind feedback. We’re delighted to hear that your visit to our Marlow store was such a positive experience and that you received such helpful and knowledgeable service. Your comments are greatly appreciated, and we hope to welcome you back again soon.
Kind regards,
OKA
Reply from OKA - Marlow
Dear Sharon,
Thank you for your review. We are delighted to hear that you received good service during your visit, and we truly appreciate you taking the time to share your feedback. We hope to welcome you back again soon.
Kind regards,
OKA
Gorgeous things in the shop
Gorgeous things in the shop, purchased a lovely solid marble pear. Lady who served me delightful
October 21, 2025
Reply from OKA - Marlow
Dear Eva,
Thank you for your lovely review. We are so pleased to hear that you enjoyed your visit to our Marlow store and found something special to take home. It’s wonderful to know our team made your experience so enjoyable.
We truly appreciate your feedback and look forward to welcoming you back again soon.
Kind regards,
OKA
Very helpful shop assistant
Very helpful shop assistant. Who spent time and got lots of fabrics for me to look at.
October 11, 2025
Reply from OKA - Marlow
Dear Michaela,
Thank you for sharing your feedback. We are delighted to hear that you received such attentive and helpful service during your visit to our Marlow store. Taking the time to explore options and find the perfect pieces is an important part of the experience, and we are so pleased it was a positive one for you.
Kind regards,
OKA
Reply from OKA - Marlow
Dear Paul and Beverley,
Thank you for your lovely review. We’re delighted to hear you received excellent customer service from our Marlow team. Your kind words are greatly appreciated and will be shared with the store.
Kind regards,
OKA
Reply from OKA - Marlow
Dear Micky,
Thank you for your kind review. We’re delighted to hear you received such professional and pleasant service from our Marlow team. Your feedback is greatly appreciated.
Kind regards,
OKA
Excellent service over the phone and i
Excellent service over the phone and i. Person
September 1, 2025
Reply from OKA - Marlow
Dear Jenni,
Thank you for your kind review. We’re so pleased to hear you received excellent service both over the phone and in person from our Marlow team. Your feedback is greatly appreciated.
Kind regards,
OKA
Both assistance were very helpful
Both assistance were very helpful
and the lady who does interior design was great and helped me with some ideas. and showed me some pictures mirrors lamps that would match my space. Thank uou
August 26, 2025
Reply from OKA - Marlow
Dear Jean,
Thank you for your lovely review. We’re so pleased to hear our Marlow team were so helpful and that our design specialist assisted you with great ideas and inspiration for your space. Your kind feedback is greatly appreciated.
Kind regards,
OKA
Hydrangeas
I visited the shop to purchase a couple of hydrangeas flower stems for a display. Nice pleasant experience in the Marlow shop, the staff are always great. 4 stars due to the high price of OKAs flower stems and previous similar stems purchased a couple of years ago included leaves, not just the flower head.
August 2, 2025
Reply from OKA - Marlow
Dear Ms Chapman,
Thank you for your lovely review. We’re so pleased to hear you enjoyed your visit to our Marlow store and received great service from the team. We appreciate your feedback regarding the hydrangea stems — we’ll be sure to share your comments with our product team for consideration.
Kind regards,
OKA
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