Amazing helpful staff at Marlow store. Eloise especially nursed us through our decisions for our room update both on zoom and by giving us helpful emails with mood boards and pictures of how everythi... See more
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I ordered the Berstone armchair on 18th March and was informed at the time that it would not be available for about eight weeks so cannot review the product as it has yet to arrive. The staff were ver... See more
Company replied
I recently purchased dining room chairs from OKA and wanted to share how wonderful Fiona was throughout the experience. Fiona was incredibly friendly and approachable. She took the time to ta... See more
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We bought a sofa and two arm chairs from Oka in Marlow. The service in the store was truly excellent and the furniture is exactly what we hoped it would be. However the delivery process was the... See more
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Company details
Written by the company
Our curated collection of large and small OKA pieces is showcased in seasonal sets by our talented visual team in this quaint town in Buckinghamshire. Just an hour outside of London, our Marlow store is situated on a bustling high street with parking nearby. It’s a stone’s throw from the UK’s only two Michelin-starred pub, The Hand and Flowers, which makes it the perfect spot for a day out – one where interiors shopping is followed by a delicious meal.
Contact info
25-29 Spittal Street, SL7 3HJ, Marlow, United Kingdom
- +44 1628 481418
4.7
Excellent
105 reviews
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I was so impressed with the…
I was so impressed with the professional yet warm and helpful assistant today... she also happily went the extra mile and gave me an extra bag to use matching the other presents in the set...thank you!
May 2, 2025
Reply from OKA - Marlow
Good Afternoon
Thank you for your kind words!
We are thrilled to hear that you were impressed with the professional and helpful service you received on your visit to our Marlow store. It's wonderful to know that our team member went the extra mile to ensure you had a positive experience.
We truly appreciate your feedback and hope to see you again soon.
Best regards
OKA
It was great and Giris were very…
It was great and Giris were very helpful and polite .
April 25, 2025
Reply from OKA - Marlow
Dear Kavita
Thank you for taking the time to share your feedback. It's wonderful to hear that you found our Marlow team helpful and polite.
We look forward to welcoming you back soon!
Kind regards
OKA
Elouise @ Marlow branch was so helpful …
Elouise @ Marlow branch was so helpful & a pleasure to deal with when we recently tracked down some art work we wanted. Made for a very pleasant experience & absolutely delighted with our purchase. This should be celebrated as It’s an rarity these days when buying anything
April 13, 2025
Reply from OKA - Marlow
Dear Karen
Thank you for your lovely review! We're thrilled to hear about your positive experience at our Marlow store.
It's wonderful to know that Elouise made your visit so enjoyable and helped you find the perfect artwork. We strive to provide exceptional customer service, and we're delighted that Elouise's efforts contributed to a memorable experience.
Kind regards
OKA
A great experience
The ladies in the shop were extremely helpful
When purchasing the vase.
A beautiful shop and great experience!
April 16, 2025
Reply from OKA - Marlow
Dear Melanie
We're so glad to hear you had a positive experience on your recent visit to our Marlow store!
It's wonderful to know our team was able to assist you in finding the perfect vase, and we're delighted that you enjoyed your visit.
Kind regards
OKA
Reply from OKA - Marlow
Dear Rachel
We're delighted to hear that you found our Marlow team friendly and helpful.
We truly appreciate your positive feedback and hope to see you again soon.
Kind regards
OKA
Wonderful staff possessing patience
Wonderful staff possessing patience, listening skills and the ability to connect.
I particularly appreciate that there is no hard selling but a sympathetic appreciation of the customer’s wishes.
March 29, 2025
Reply from OKA - Marlow
Dear Diana
We are so pleased to hear that you had an enjoyable visit at our Marlow store and we thank you for your kind words regarding the team.
We are committed to providing a personalised experience that meets each customer's individual needs.
We hope to see you again soon!
Best regards
OKA
My mother and I had an amazing shopping…
My mother and I had an amazing shopping experience today at Oka. The 2 lovely ladies in store assisted us in finding 2 perfect lamps. We would highly recommend visiting this beautiful shop in Marlow
March 19, 2025
Reply from OKA - Marlow
Dear Katharine
We're so happy to hear about your wonderful shopping experience at our Marlow store! It's heart-warming to know that our team was able to help you find the perfect lamps.
We strive to create a welcoming and enjoyable atmosphere for all our customers, and we're thrilled that you and your mother had such a positive experience. We hope to see you again soon!
Kind regards
OKA
I’ve already completed this survey in…
I’ve already completed this survey in the last few days.
March 5, 2025
Reply from OKA - Marlow
Dear Mrs Green,
Thank you for your time and for already sharing your feedback! We truly appreciate it. If there’s anything else we can do for you, please don’t hesitate to reach out.
Kind regards,
OKA
A stunning store full of home…
A stunning store full of home inspiration and beautiful quality pieces. Knowledgeable, friendly staff complete the shopping experience.
February 21, 2025
Reply from OKA - Marlow
Dear Emma,
Thank you for your wonderful review! We're delighted to hear that you enjoyed our store and found it full of home inspiration and beautiful pieces. It’s also fantastic to know that our knowledgeable and friendly team helped make your shopping experience even better. We truly appreciate your support and look forward to welcoming you back soon!
Best regards,
OKA
Reply from OKA - Marlow
Dear Samantha,
Thank you for your kind words! We're so pleased to hear that our shop assistants were helpful. We truly appreciate your support and look forward to welcoming you back again soon!
Best regards,
OKA
Helpful customer service at Marlow…
Helpful customer service at Marlow branch today on 30 January
January 30, 2025
Reply from OKA - Marlow
Dear Mrs Swinson,
Thank you for your feedback! We're delighted to hear that you had a positive experience with our customer service at the Marlow branch. We appreciate your support and look forward to assisting you again in the future!
Kind regards,
OKA
Great customer service and so helpful…
Great customer service and so helpful when I couldn’t decide between two beautiful pieces.
Thank you Marlow ladies for helping me so much
January 20, 2025
Reply from OKA - Marlow
Dear Kathryn,
Thank you for your lovely feedback! We're so glad to hear that the team at Marlow was able to help you make your decision. We’ll be sure to pass along your thanks to our Marlow store team. If you need anything else, we're always here to assist!
Kind regards,
OKA
Lovely lamp bought in Sale
Lovely lamp bought in Sale. Much bigger than I expected but I didn't look at measurements but very happy. Only issue I had was that I hadn't realised that the lampshade wasn't included and the lampshade shown with the base was no longer available.
January 17, 2025
Reply from OKA - Marlow
Dear Cristina,
Thank you for your feedback! We're so glad to hear you're happy with your lamp purchase. We apologize for the confusion regarding the lampshade, and we appreciate you bringing this to our attention. If you need any assistance in finding the right shade, we'd be happy to help. We hope to see you again soon!
Kind regards,
OKA
Reply from OKA - Marlow
Dear Sarah,
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our staff and that you’re happy with the quality of our items. We truly appreciate your feedback and look forward to welcoming you back soon!
Kind regards,
OKA
Always made to feel welcome Cushions
Always made to feel welcome
Will always visit Oka first, and never disappointed.
January 17, 2025
Reply from OKA - Marlow
Dear Gyles,
Thank you for your fantastic review! We're so happy to hear that you always feel welcome and that you continue to visit OKA with confidence. We truly appreciate your loyalty and look forward to welcoming you back again soon!
Kind regards,
OKA
Great customer service at Marlow shop
January 16, 2025
Reply from OKA - Marlow
Dear Ann,
Thank you for your kind feedback! We're so glad to hear you had a great experience at our Marlow shop. We look forward to welcoming you again soon!
Kind regards,
OKA
Very pleasant and helpful staff!!
January 13, 2025
Reply from OKA - Marlow
Dear Anette,
Thank you for your lovely feedback! We're so happy to hear that our staff made your experience enjoyable. If you need anything else, feel free to reach out – we're always here to help!
Kind regards,
OKA
Great Product and Excellent Service
We were looking for a smart lampshade to finish off a project and we saw the selection at Oka Marlow. When we went in the team could not have been more helpful, finding a similar lamp and discussing the correct size. With their help we quickly made our choice and when it came time to pay we were able to get a decent discount to offset the cost. We saw a number of items that would go really well in our house and so we will definitely be back.
January 2, 2025
Reply from OKA - Marlow
Dear Kit,
Thank you for your fantastic review! We’re so glad to hear that the team at our Marlow store was able to assist you in finding the perfect lampshade for your project. We're excited that you found other items you'd like for your home, and we can't wait to welcome you back on your next visit!
Kind regards,
OKA
Marlow Experience
The female staff member at Marlow was very helpful, efficient and friendly
December 12, 2024
Reply from OKA - Marlow
Dear Maureen,
Thank you for your lovely feedback! We're so glad to hear that our team member in Marlow was able to assist you in such a helpful, efficient, and friendly manner. We’ll be sure to pass along your kind words to her. We appreciate your support and look forward to welcoming you back soon!
Kind regards,
OKA
The staff are so helpful and friendly…
The staff are so helpful and friendly in the Marlow shop particularly Leda. Many thanks
It is always a pleasure to shop there.
December 12, 2024
Reply from OKA - Marlow
Dear Shanie,
Thank you for your wonderful review! We're so pleased to hear that you had such a positive experience in our Marlow shop, especially with Leda. We’ll be sure to pass along your kind words to her. It's great to know that shopping with us is always a pleasure, and we look forward to welcoming you back soon!
Kind regards,
OKA
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