okbands.com Reviews 546

TrustScore 3 out of 5

3.0

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Review summary

Created with AI, based on recent reviews

Considering 306 reviews, most reviewers were somewhat happy with their experience overall. Customers generally found the website easy to navigate and the ordering process straightforward, with many appreciating the smooth checkout and customization tools. Some people were pleased with the quality of their purchases and the timely delivery of their items, especially for personalized products. However, some people were dissatisfied with the product they received, noting that items often differed significantly from their advertised appearance, particularly regarding 3D representations versus flat acrylic cutouts. There were also concerns about long delivery times and the origin of products, with some customers unaware that items would ship from China.

What people talk about most

Product

Reviewers mention ambiguous feedback about the product. Many customers express disappointment, citing that... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers express frustration with long delivery times,... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers expressed disappointment, citing poor... See more

Delivery service

Customers consistently note ambiguous experiences with delivery services. Many reviewers express frustration... See more

User experience

Consumers find the user experience to be positive, highlighting the ease of navigation and smooth checkout... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I had no idea it was going to come from China, take as long as it did, and then when I got here the way they shipped it. It was folded in half so the picture itself has a crease in the canvas. It’s r... See more

Rated 3 out of 5 stars

I was going to buy to pontoon ornaments and you offered a better deal for two. But I was surprised that both ornaments had to be the same colour and with the same writing. Would have been nice to h... See more

Rated 3 out of 5 stars

Just received it. I’ve ordered things from you before that were far better. Disappointed that it was a flat ornament, the way it’s advertised it looks like it’s a full tree ornament. A little high pr... See more

Rated 4 out of 5 stars

I recently placed an order with Okbands, and the purchasing process was quick and easy. The website was simple to navigate, and checkout was smooth. So far, everything has gone well, and I’m looking f... See more


3.0

Average

TrustScore 3 out of 5

546 reviews

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Rated 2 out of 5 stars

I am extremely disappointed in the…

I am extremely disappointed in the product that I ordered and you sent to my granddaughter. When I saw the ad for the picture it showed that the picture was framed. I spent $48 for a piece of poster paper. Yes, her name was printed on the poster however, the price you charged for a piece of poster paper was totally unjustified. Again, I am extremely disappointed and was utterly embarrassed when my granddaughter told me that it wasn’t even framed. I will think twice before I order from your company again.

January 19, 2026
Unprompted review
Rated 1 out of 5 stars

Disappointed!

I purchased 4 Christmas decorations for my family for Christmas for a total price of $89+. When they arrived I was hugely disappointed and, as a matter of fact, was too embarrassed to give them to my family! A waste of $10 letters alone $89!! They were hugely misrepresented and no way looked as good as their pictures ! I will not be buying from them again nor would I recommend!

December 6, 2025
Unprompted review
Rated 4 out of 5 stars

I ordered customized Christmas…

I ordered customized Christmas ornaments. They arrived on time, however the date was not added onto the product. I contacted them, sent some pictures and they remade them for me. I did receive them after New Years. This is why not a 5 star is given.

December 3, 2025
Unprompted review
Rated 2 out of 5 stars

Ordered on the 7th and didn't receive until 30th.

Ordered on the 7th and didn't receive product until the 30th. I can order from Amazon and have delivery the next day. Chain on necklace turned my wife's skin green. Decent price but China quality which is to say not very good. If I had known it was coming from China I would not have bought it. Will not be buying from you again.

December 7, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely appalling......... 🤮

I have NEVER been more appalled or disgusted with anything I've EVER ordered!! This was a Christmas gift for our new grandaughter! It didn't arrive until Jan 1st and was NOTHING like they made it appear in their beautiful photos - it 'appeared' to be a 3D saddle tree ornament BUT when it arrived it was 2 pieces of paper between resin and 1/4 inch thick!!! 🤮🤮 I would NOT gift it to anyone!!! AND.... I actually paid $40 CAD for it!!! Unbelievable..........

January 1, 2026
Unprompted review
Rated 1 out of 5 stars

Total rip off!

Total rip ! Really expensive ornament that was advertised as looking more 3D and better quality. Received a cheap, plastic product. AVOID THIS COMPANY. I ordered another ornament from Etsy - cheaper price and better quality

December 22, 2025
Unprompted review
Rated 2 out of 5 stars

Terrible customer service

Terrible customer service. Delivered to wrong location. Called
Number and no longer in service. I will never order from them again. Nd will dispute this purchase as I never received it and no one seemed to care or help 👎. BEWARE of sites you order from!!!!!

December 19, 2025
Unprompted review

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