I have been using ok vape for many years, but did go back to smoking after family death. I started using ok vape again about 5 years ago after catching covid . I had no problems with the cigalike re... See more
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OK Vape are one of the UK's most popular independent online vape companies, supplying e-cigs, vape kits and e-liquids to customer's throughout the UK. Our own brand, best-selling OK Cigalike E Cig and OK Pod vape ranges are available in ASDA stores throughout the UK, as well as via our online vape store. A wide range of vape kits and accessories from the very best vape brands are also available from our website, with fast, free delivery on all orders. We root our values in providing quality vaping products at great value, with excellent service and customer satisfaction being at the centre of all we do.
The Threshing Barn, Woodhayes, EX14 4TP, Honiton, United Kingdom
Replied to 92% of negative reviews
Typically takes over 1 month to reply
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Switched to ok vape after using nicocig for 4 years and delighted with them. They work out cheaper and delivery is always free and within 2 days of order. Would defo recommend these as the nearest thing to real cigarettes.
Every order I've made has been correct, the products are of good quality and they also have a good loyalty scheme, I recommend this company.
I have been vaping for 5 years now, i used to use nicocig which i could get in ireland, now with ok vape i have to order from uk which i dont mind except for the high custom charges, a lot of my family and friends use ok vape which would be great if we could get in Ireland.
Happy with product but finding some refills last longer than others and are always burning my lips
A great company to deal with. Fast delivery and I have never got the wrong order. I have found on occasion that the refills don’t last as long as normal. The new style battery is ace. Quick to charge and outlives the refill before it needs re charging. Would recommend.
Dreadful company. Customer service non existent. Avoid.
Don't waste ur money had more blanks than those that work sending them back and fore don't waste ur time and money whilst customer service are accommodating
Have been using regularly and don’t think the batteries last as long as before and the strength of the cigarettes could be higher.
Good way to quit smoking although I thinks the products need to come down in price.
Overall review is very good and I smoked for 45 years and still quit with these.
Very happy that I found them as I am saving a lot of money too!
I wish they had more sales for the ecig refill cartridges.
Ordered several times and products are of good quality and always arrive promptly, good value too.
Made a wrong order, CS answered phone quick and updated with my correct order. For the past year I have ordered from them and always super quick delivery.
Great product and fantastic service. Delivery speedy. I recommend highly.
I changed to OK Vape on the recommendation of Health and Care when Nicocig was no longer available. I’ve been using OK Vape for about 3 months now after almost 3 years on Nicocig. The taste of the OK took some getting used to as has more of a “fizz” to it. I have also experienced a lot of inconsistency in the flavour and about 1 in 12-15 cartomisers has a horrid, almost perfumed taste to it which is so awful I have to discard and open another. I also agree with other reviews about how long a cartomiser lasts. Sometimes I’m changing them after a couple of hours, and sometimes they’ll last for 75% of the day. I appreciate that is dependent on usage, but my routine on a work day is fairly consistent, whereas the cartomisers are not.
Absolute atrocious delivery unless you pay extra in which case you can get same brand from morrisons with no faffing about.
Ordered one of the vape starter kits and a pack of high strength refills (5 in a pack) at £12 for the lot with free postage. They even chucked in a couple of menthol refills to try out for free.
Bit of a mix up when crappy Google auto-fill didn't include my house number. First and only time.
The long and short of it is that OK Vape sent out another package by registered post a couple of days later at no charge!
The E-cigs are good value for money and the "tobacco" flavoured cartomizers are better than others that I have tried. I used to get a weird unpleasant "fizz" kind of feeling in the pit of my stomach with another brand and went back to smoking rollies. No problems with this brand so far.
The Cartomizers can be a bit hit and miss, some lasting around a day or so
( 12 hours ) while one lasted less than 8 hours but at this price, I am OK with it.
The battery lasts about a day depending on usage and takes around 75 mins to recharge, or about 40 mins for the longer batteries.
Comes in a nice matt black plastic box.
If you sign up to Emails and promo's, OK vape hold regular "sales" and offers, so keep an eye out for regular discounts, they are quite good and there are substantial savings to be had, especially if you buy in bulk. ( £4.50 for the refills instead of £6.00 etc )
They say that if you order before 2 pm, you should receive your order the next day...
Haven't had the next day delivery experience yet but that may because I have ordered on a Friday night or bank holiday, and they post it out on a Monday morning after a weekend. Not a problem but something that you may want to bear in mind.
Many thanks to Chelsea and Alice at OK Vape for above and beyond customer service, highly recommended!
*Update!
Knocked 'em down a star, as lately, I have found that their E-cig cartomizer cartridges have become even more hit and miss. Some can last most of the day while another batch may only last a couple of hours. A bit of work as far as quality control and consistency is needed here guys!
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