OkWhen/BehaviorLive Reviews 

45
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team for being phenomenal, friendly, knowledgeable, and a pleasure to work with. Many highlight the exceptional customer service, noting their responsiveness, professionalism, and proactive assistance. People appreciate the seamless event execution, which saves time and allows organizers to focus on content. The platform is consistently described as user-friendly, intuitive, and equipped with next-level technology. Reviewers value the team's ability to quickly resolve issues, provide creative solutions, and adapt to specific needs. The company offers comprehensive planning and support, ensuring every detail is well thought out and executed.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, knowledge, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, organization, and... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the platform is user-friendly... See more

Customer service

Customers consistently report outstanding experiences with customer service, highlighting the human support... See more

Website

Clients share positive opinions on website, highlighting its user-friendliness and ability to simplify... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The entire team at Behavior Live is phenomenal! They are extremely responsive to any request we make, including helping us send out a last min email blast to a select group of our conference attendees... See more

Rated 5 out of 5 stars

Ok When/Behavior Live creates the perfect event experience for event planners and event attendees. With dynamic lighting, sets, and state of the art streaming services for a seamless attendee experien... See more

Rated 5 out of 5 stars

I highly recommend using Behavior Live for your next conference! The team has been amazing to work with. Carrie was extremely responsive to all questions that we asked and was willing to set up a meet... See more

Rated 5 out of 5 stars

We have used BehaviorLive 3 years running. The product is so dialed into the needs of its users. Every detail is well thought out but what sets it apart is the human support behind the system, This se... See more



Contact info

4.8

Excellent

TrustScore 5 out of 5

45 reviews

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No recent history of asking for reviews

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4.8

All reviews

(45)

45 reviews in the last 12 months

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Rated 5 out of 5 stars

Seamless!

We utilized BehaviorLive to host our annual conference and found the process for registration, CEUs, payment to be seamless!

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

Professional, End-to-End Event Solution That Grows Revenue

OkWhen has become our primary partner for conferences and trainings because they simplify everything while helping us grow. Their platform centralizes registration, payments, call for papers, CEU tracking, mobile app, and content library, which has reduced admin work and errors across our events.

StreamCase has been a key driver of additional revenue, allowing us to stream and record multiple rooms at once and then repurpose sessions for virtual and on-demand access. We now monetize content beyond the live event, reaching more attendees without increasing on-site staffing.

Their AV and planning support (including site selection, room blocks, and logistics) is professional, organized, and reliable. The team communicates clearly, solves problems quickly, and genuinely takes ownership of event outcomes.

Overall, OkWhen has helped us run smoother events, improve the attendee experience, and increase revenue from both live and virtual participation.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

I had a wonderful experience with OkWhen! Their team was knowledgeable, patient, and very flexible for our AV needs. I can't recommend them enough!

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Chris and his team are fantastic

Chris and his team are fantastic! They are very professional, easy to work with, and bring creative ideas. We used BehaviorLive for our last 2 school auction galas and they really transformed our event! Andy was our on site manager day of event and we didn't have to worry about a thing! Cannot recommend this team enough!!!

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

BehaviorLive is an extension of our team!

We had a fantastic experience working with BehaviorLive. From the very beginning, the pre-planning with our account manager, Meredith, ensured that every detail was thoughtfully considered and planned for. That level of preparation made a huge difference. What really sets their team apart is how much they invest in understanding the people behind the event. They take the time to get to know our presenters and attendees, which helped create exactly the kind of experience we were aiming for. When unexpected challenges came up onsite (as they always do), they were quick to respond. It felt like all of us working together against the problem! There are so many moving parts that have to come together to execute a successful event, and it brings real peace of mind knowing we can count on the BehaviorLive team to deliver!

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Behavior Live was absolutely incredible…

Behavior Live was absolutely incredible for our Saint Jude the Apostle Catholic School 2026 Great Gatsby Auction. From start to finish, their team delivered a flawless experience that truly elevated our event.

The acoustics were crystal clear, the visuals were stunning, and their support with décor brought the entire Great Gatsby theme to life in a way that completely wowed our guests. Every detail felt polished, intentional, and impactful.

Beyond their technical expertise, the Behavior Live team was an absolute joy to work with—professional, responsive, and genuinely invested in making our event a success. They made everything feel easy and seamless, which allowed us to focus on our guests and fundraising goals.

We are so grateful for their partnership and would highly recommend Behavior Live to anyone looking to create a memorable, high-impact event!

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Software

I recently came across OkWhen while researching conference management solutions and was really impressed by how comprehensive their approach is. It’s rare to see a company that combines event technology, AV production, streaming, and planning services all in one place. Their platform is designed to simplify the logistics that normally require multiple vendors, which seems like a huge advantage for conference organizers...I love it! Definitely a company worth checking out if you’re planning large events or hybrid conferences.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

3 Years and Running!

We have used BehaviorLive 3 years running. The product is so dialed into the needs of its users. Every detail is well thought out but what sets it apart is the human support behind the system, This seems to be part of the company culture from the CEO on down. It's like he has surrounded himself with unicorns. When needed they are calm, cool and collected during stressful events, quick on their feet and they know their platform inside and out. I trust them and I feel like they really care about our results and treat it like their own.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend Behavior Live

We have worked with Behavior Live/OkWhen for several years now on both our Midyear and Annual Conferences, and they have been an incredible partner every step of the way. They manage our virtual platform, registration, and sponsor store, and we’re excited to now be expanding our partnership by bringing them on as our AV company as well.

Their team is exceptionally helpful and creative—whenever we have an idea or request, they do everything they can to accommodate it, even if it means building something entirely new into their system. That level of flexibility and innovation is rare and truly appreciated.

Behavior Live/OkWhen is reliable, detail-oriented, and quick to respond, which is absolutely critical in the event industry. Their customer service is consistently outstanding, and their platform and app are incredibly user-friendly for both attendees and sponsors. We value them as true partners and highly recommend them.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

MABA 2025 conference

The entire team at Behavior Live is phenomenal! They are extremely responsive to any request we make, including helping us send out a last min email blast to a select group of our conference attendees. Thank you so much- you saved us so much time and energy! We also find each and every team member to be friendly and a pleasure to work with.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Platform

Our nonprofit has partnered with BehaviorLive for our virtual conference two years in a row and both have been tremendous successes.
Their pricing is clear and straightforward, and their team is exceptionally flexible and responsive. Support before, during, and after the event was outstanding. The platform is easy to navigate and offers great tools for marketing and customer service. I would highly recommend BehaviorLive for any virtual or hybrid conference needs.

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

We had an excellent experience hosting…

We had an excellent experience hosting our first virtual conference with BehaviorLive. The platform was easy to use, and the entire process—from planning to execution—went smoothly. Meredith was especially helpful; she responded promptly to all of our questions and ensured we fully understood every step. She consistently offered support throughout the planning phase, which made the preparation much more manageable.

During the conference, it was a tremendous relief to have the BehaviorLive team actively assisting attendees with any technical issues and providing support for CEU certificates afterward. BehaviorLive representatives also supported each presenter throughout their session to ensure they were able to share their content with attendees. Their responsiveness and professionalism made the event run seamlessly.

We are very happy with our experience and look forward to working with BehaviorLive again.

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

OkWhen/BehaviorLive for the Win

We used OkWhen/BehaviorLive for our Business & Leadership Conference, and the experience was fantastic. The platform was incredibly user-friendly and easy to navigate for both our team and our attendees. Their staff was wonderful to work with and made everything feel seamless, even under an intense time crunch. We truly appreciated their responsiveness, professionalism, and support throughout the entire process. Highly recommend!

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

I highly recommend using Behavior Live…

I highly recommend using Behavior Live for your next conference! The team has been amazing to work with. Carrie was extremely responsive to all questions that we asked and was willing to set up a meeting any time we needed her. She made sure we were on track as the date of the event approached and made the website set up process easy. The team met with our venue right before the conference to ensure all the AV details were taken care of. We had Caleb on-site during our conference, as we did the hybrid model. He was fantastic and every AV issue was quickly resolved with him there. We will definitely be using them again for future events!

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Five years and counting

We loved our 5th year with BehaviorLive. Every year, our feedback is taken seriously and our conference experience improves. We were able to support a higher volume of attendees with way fewer technical issues, and a much better overall experience for our team during the planning process.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Phenomenal experience

The platform was incredibly easy to use, and the staff were phenomenal supporting our organization before, during, and after our event. We would highly recommend this platform to anyone doing hybrid events!

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

I <3 OkWhen/BehaviorLive!

OkWhen/BehaviorLive is so amazing to work with! Their team is knowledgeable, adaptable and friendly and I absolutely love working with them. I could gush about them forever. They are not only amazing at AV, tech and hybrid services but they are also understanding of the roles of everyone involved from our association which makes planning with them a breeze.

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

The best!

Behavior Live is amazing! Everything from the technology, interface, user experience both as attendees and planners, and the amazing people on their team. We have used BL for 2 years now and it has been transformative in our conference planning and offering.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

This team is the best

This team is the best. They go above and beyond to make sure I have all I need for my event, help me understand the tech side of things before I make a decision, and are willing to collaborate and give suggestions as I ask for them. Highly recommend them for your small or large event, and anywhere in between!

November 7, 2025
Unprompted review

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