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Review summary

Created with AI, based on recent reviews

Evaluating 139 reviews, most reviewers were let down by their experience overall. Many customers frequently complained about receiving unexpected auto-subscriptions and noticing charges they did not recognize directly on their credit card statements. Reviewers also struggled heavily to secure refunds or successfully return unwanted items when attempting to resolve billing problems. Furthermore, people noted that the skincare items completely failed to deliver the promised results and felt heavily overpriced. Some reviewers were happy with efficient customer support responses and appreciated relatively prompt order delivery times. These consumers also appreciated when packages arrived safely with original boxes and provided a smooth, glowing skin appearance after application.

What people talk about most

Product

People report negative experiences with product, describing it as completely ineffective and a total waste of... See more

Order

Clients share negative opinions on orders, highlighting frustrating experiences with unexpected subscriptions... See more

Refund

Users describe negative interactions with refund requests, highlighting long delays and unfulfilled promises.... See more

Price

Customers consistently express deep frustration and disappointment regarding the high price of the products.... See more

Payment

Reviewers express dissatisfaction regarding unexpected subscription charges. Consumers report billing issues... See more

Reviews shaping this summary

Rated 1 out of 5 stars

My SO ordered a product ($174) from these thieves. They sent several e-mails like "order accepted" "order being processed" "order sent" and "order delivered", BUT the package was empty. When... See more

Rated 1 out of 5 stars

Zero star absolute scam. Advertising made one believe. Stupid me. These people should be arrested for false information. Wicked. God knows what’s in the bottle it certainly doesn’t do anything a... See more

Rated 1 out of 5 stars

DO NOT DO BUSINESS WITH OLAVITA: Olavita is lying about monthly auto-shipments & they charge for products customer is unaware they have been automatically subscribed to receive. These products cannot... See more

Rated 1 out of 5 stars

It doesn’t do what it says it does! It doesn’t replace a facelift, any Botox softens muscles squinting so how can a muscle relaxant lift jowls , turkey neck or nasolabial folds. Most of the product i... See more


1.3

Bad

TrustScore 1.5 out of 5

528 reviews

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1-star

No history of asking for reviews

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1.3

All reviews

(528)

133 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Take my advice and do NOT order this product

Do not order this product. I signed up for a subscription and when received my order I decided I didn't want it. I did not open any packages. I contacted them about returning it, as it states on website it has a 90 return policy. They said since it was a subscription I could not return it.

December 27, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY BEWARE Not sure how this order even got placed…

Not sure how this order even got placed but I emailed them back within 2 minutes of the time the confirmation appeared in my email. Five times they refuse to refund my money even though it hadn't been shipped yet. The next day they sent me something that said they actually had shipped it already. I again reiterated I have canceled multiple times. I ended up filing a fraud claim through my credit card company. After threatening them with that they would only refund half of my money. Once the claim was filed they refunded all of it. Do not trust this company as all these reviews say!

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

don't respond to emails

don't respond to emails. charged for two lots only purchased one (was very fed up as this was vacation money).
Was not sent from New York was sent from a town in U.K.
After reading others reviews - Realised, They have a Corrupt way of selling!
Really annoyed!
Also did give incentive to write a review as £500 prize on offer (should you be the lucky one) if you wrote a review!!?!!!!!! ☹️

November 28, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM - DO NOT BUY FROM THIS COMPANY

I stupidly ordered 2 bottles - my credit card was charged twice. Within minutes I contacted them to cancel both orders, Within about an hour at least 15 emails were exchanged asking why I was cancelling etc until finally they confirmed it was already shipped!
I received 6 bottles! I have returned them and I am hoping with the proof of return, and the supporting emails of trying to cancel the order within minutes of placing it, PLUS their unreasonable Returns Policy my credit card company will credit me.

Their returns policy also strands for NOTHING
"Only full-priced products are eligible for a 90 day guarantee, discounted products (30% off or more, + FREE products etc.) are not eligible."

November 19, 2025
Unprompted review
Rated 1 out of 5 stars

Ditto

Ditto, ditto and double ditto! I wish I had seen these reviews before I had purchased anything from these scammers, but don't worry ladies, I am not working at present and have all the time in the world to fight these folks, and have already begun ... P.S. As soon as I told them that I was an attorney and I was fighting this with my credit card company and posting that their company was a scam, they agreed to give me a full refund, without even sending the product back! Let's see if it actually happens ... And I actually got my refund! Just threaten legal action and they will do the right thing!

November 23, 2025
Unprompted review
Rated 1 out of 5 stars

Look For Original Product

Well, I have not bought this product but I think when we are buying online we don’t really check very well, I wanted to buy this product so I googled it but there were lots of similar things and they all use brand name “OLAVITA” but when you check very well, the way they even wrote on the ORIGINAL BOX and the BOTTLE is totally different, I really took time to check all and they only write on the box “OLAVITA” but when you check the ORIGINAL product is written on the BOTTLE “OLAVITA “ and also the way they wrote the letters is different from the rest, so we should sometimes check product “ORIGINALITY” when we are buying online

December 7, 2025
Unprompted review
Rated 1 out of 5 stars

WE NEED TO STOP PEOPLE LIKE THIS!

We NEED TO STOP PEOPLE LIKE THIS!!
So many of us want youth in a bottle at a reasonable cost right? Some are so obsessed with trying to look younger that they fail to do their due diligence on not only the product but also the company itself and their policies on how they operate and how they handle returns and complaints! Me included! My first experience was with Cindy Crawford’s skincare products back in 2011 when the writing was in very fine print and that we all (majority of us) ignored and accepted terms and conditions anyway, well back then they use to count the day they shipped their products out as the first day they counted as the “trial period “ and under two weeks I’d get another shipment and 225$ charged on at the time my bf CC (which I planned on canceling due to my sensitive skin’s reaction to it) well luckily Cindy’s company is a reputable one which made customer service easier to work with.. my point being.., we need to pay more attention to detail and fine lines! ( however in my case the fine lines morphed into full blown wrinkles 😂)
It’s a shame pple always trying to scam hardworking people out of their hard earned money for Nothing! One Word!!!= KARMA and It’s REAL!!! It’s coming back around & it’s a Bit••

December 3, 2025
Unprompted review
Rated 1 out of 5 stars

I would give it 0 stars if I could

I would give it 0 stars if I could. I keep on receiving products after multiple times emailing them and wanting to cancel ALL ORDERS! Everytime they say its already being processed.

December 4, 2025
Unprompted review
Rated 1 out of 5 stars

The website states refunds given even…

The website states refunds given even for empty bottles. I asked for a refund, I've only used it a couple of times and it irritated my skin, and they refuse to give me a refund for an open bottle! They said they'd give 15% (still not received) and I pointed out that they'd need to update their website regarding their false refund claim. Not happy.

November 24, 2025
Unprompted review
Rated 1 out of 5 stars

This product sucks

This product sucks. Don't order from these unless you want to just throw your money down the drain , tried to return they said they would give me a credit . That was 2 mo's ago . They are lier.

November 20, 2025
Unprompted review
Rated 1 out of 5 stars

Complete fraud

Complete fraud. I received 6 bottles of the serum and was charged $238. I did order I set. It’s rubbish, made in China with sketchy ingredients. Going into the garbage can. What a waste of my $$!

November 17, 2025
Unprompted review
Rated 1 out of 5 stars

They won’t let you go

I have also tried to cancel an order almost within minutes and company have claimed they have already dispatched. (Yeah sure you have)
I don’t know why I’m such an idiot…wasting money on more snake oil. Didn’t read reviews until later, my bad .
People… just don’t order from here…

October 20, 2025
Unprompted review
Rated 1 out of 5 stars

I haven't brought this item and I won't…

I haven't brought this item and I won't after reading trust pilot reviews but there is lots of companies selling this amazon being one of them why is it still selling if its a false claiming item they should be shut down as well as other companys selling hyped rubbish

September 20, 2025
Unprompted review

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