Extremely unresponsive
This company is extremely unresponsive. They do not respond to emails but will send a bunch of bags to social media influencers to try and scam you. Don’t waste your money.
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This company is extremely unresponsive. They do not respond to emails but will send a bunch of bags to social media influencers to try and scam you. Don’t waste your money.
I bought an OLEADA handgag.but the size big for me.so want to return it.I sent many emails but have not received any response so far. just tall to me him kown it.there should be a return setting on the website instead of sending an email to return the goods.
Oleada the worst brand I have ever purchased from!
I did not like the bag I purchased as the leather was too stiff and it was inconvenient to fit in work related items and take them out. I wanted to return my purchase. I looked up their "Contact Us" and "Return/Exchange" webpages and it said to email them (hello@... I couldn't include the whole email per review guidelines on this site) to request return. I did so.
I received my bag right around Christmas. I emailed them the return request serval times:
1/2/24 (initial request sent): no response regarding the request other than automated reply saying they would get back to me within 24-48 hours.
1/5/24: no response at all
1/8/24: no response regarding the request other than automated reply saying they would get back to me within 24-48 hours. Additionally, I used MSM to text the customer care number, they told me they had notified the right department, but still no response so far (by 1/10/24)
I WILL NEVER recommend this company to anybody.
Bought a bag from their website and they emailed me to inform me that the bag is sold out. But when I go to the website again it is still labeled as "in stock". Why don't you just put it as "out of stock"? at least other people won't be buying and waiting forever for the refund. Save time for both parties.
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