Good service although the chat bot doesn't communicate with customer service. Chat said that second order would be included with first as made within an hour and so postal charge would be for... See more
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Having purchased some strip lights from the company I decided to buy som more of the same as I was very pleased with the product. Unfortunately I could not find this again on the company's website (wh... See more
Three item's, two different shipments. First shipment missing two items, upon emailing a was notified that they would be arriving next day, and they did 👍. The best price you'll find on that manuf... See more
A great service, I live in the Highlands and Islands and no additional charges for postage (accepted it takes a day longer, but I am 650 miles north on London, everything takes a wee bitty longer)...... See more
Company replied
Company details
Written by the company
Team Olectrical is a team of entrepreneurs passionate about technology and innovation, working towards getting life easy. Our goal on Olectrical is to provide a marketplace for sellers and a single place for the customer to buy all electrical products at a discounted price and also to save money, save energy and reduce the carbon footprint.
Contact info
13 Barrow Hill Close, Holborough Lakes, Snodland, Kent, ME6 5FX, Snodland, United Kingdom
- +447342871224
- info@olectrical.co.uk
- olectrical.co.uk
4.1
Great
269 reviews
Hasn’t replied to negative reviews
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Almost a week now since I ordered from…
Almost a week now since I ordered from this company. Received and email on Tuesday to say item had been dispatched and a link for tracking will be sent to follow its path. It’s now Sunday, six days since email and still no hint of tracking link or item itself. If I’d known the service was going to be this bad I would have bought if of Amazon who where guaranteeing a 48 hrs delivery. This company needs to take a serious look at its public relations. Totally unsatisfactory situation.
January 30, 2022
Poor After Sales Services - Replacement of a faulty product
Need a replacement for a faulty product.
I have sent two emails and made two phone calls, the latter only went directly an answering machine. To-date, I have not receive any acknowledgement from either.
Order No. 2472
January 26, 2022
So far I'm happy with the ENER-J…
So far I'm happy with the ENER-J outdoor socket, however the instructions are way too small to read !!!
January 25, 2022
Easy to order arrived straight away.
January 21, 2022
Easy payment and quick delivery of good…
Easy payment and quick delivery of good quality and value stock.
January 21, 2022
Good product and fast delivery
January 19, 2022
Good product and great service.
Good product and great service.
I am very pleased with the infra red heaters.
January 16, 2022
Next day is more like next week or so.
January 15, 2022
A very quick delivery with an extremely…
A very quick delivery with an extremely well packed item, which was exactly as described. Thank you.
January 13, 2022
Good product & fast delivery
Good product & fast delivery
Very happy customer 5 xxxxx
January 12, 2022
Very good service
January 7, 2022
Quick and easy to order
Quick and easy to order, came as described, easy to fit. Updated throughiut with delivery information.
January 7, 2022
Olectrical got me the answer I needed!
I needed a bit of guidance to get the new switch to work with Alexa - I tried to contact the manufacturer myself but failed to get a reply. However, Olectrical quickly got me the information I needed. Thanks!
December 21, 2021
Excellent!
Very fast delivery. Compact, lightweight and bright. Exactly what I wanted
December 12, 2021
Prompt and efficient
Brought a KAISA heater, had a issue with smart functionality. Olectrical contacted the manufacturer on my behalf. Kaisa then contacted me direct. Problem solved in no time. Wasn't a problem with the heater works perfectly now was phone update and playstore issue.
December 10, 2021
Unprompted review
Next day delivery
December 8, 2021
Great service
December 7, 2021
Great product delivered in super quick…
Great product delivered in super quick time .
December 5, 2021
Excellent service and quality.
December 1, 2021
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