While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Your delivery had ruin my vacation. Late! Stated 7 days and it took longer than that. Upon writing this, I have yet get my camera. Thank you very much.

Rated 3 out of 5 stars

Great camera and excellent customer service. However camera let down by user app. Older apple devices do not allow you to use app view and edit etc if they are using iOS 11.hopefully Olfi will rectify... See more

Rated 2 out of 5 stars

Excelent. The only limitation is that the products only seens to be shipped from UK. Unfortunately the case malfunctioned on my 3th dive The camera drowned. ☹

Company replied

Company details

  1. Photo Shop

Information provided by various external sources

Capture the unmissable with Olfi® Action Cameras.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

243 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Excellent product, excellent customer service!

April 13, 2019
Unprompted review
Olfi logo

Reply from Olfi

Thank you so much for sharing your feedback, Kirstin. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Great to see you love your Olfi action camera!

- Olfi Team

Rated 3 out of 5 stars

Poor battery performance

Poor battery performance. Mediocre action camera. GoPro remain the leader in this industry.

April 9, 2019
Unprompted review
Olfi logo

Reply from Olfi

Hi there, I'm sorry to hear that you appear to be having some issues with your Olfi camera. It's never been called mediorce before and this concerns us. Also, if your battery life is falling short of what is advertised then we encourage you to get in touch with us so that we can help resolve your issues. It is important to us that our customers enjoy their camera, and it very much concerns us that you aren't. Please e-mail us outlining your average battery life, and the issues that concern you, and we'd be happy to help.

Rated 5 out of 5 stars

Big Little Powerhouse!

It’s still early days with my new Olfi One.Five Black, but so far so good. I’m using it to supplement my photography to offer something a little bit different to my usual camera work. It’s helping me to produce motorbiking images I couldn’t ordinarily achieve with my main cameras without putting myself in dangerous situations! Even as a photographer it’s a very beneficial tool to add to your camera bag. It’s small and perfectly formed and can help capture images from a unique perspective that can pack a punch.

Increase your camera toolbox with an Olfi. You won’t need a bigger camera bag to make room for it, but it’ll increase your image options in a big way.

I’m looking forward to using my Olfi a lot more.

April 1, 2019
Unprompted review
Olfi logo

Reply from Olfi

Thank you so much for sharing your feedback, Sarah. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Great to see you love your Olfi action camera!

- Olfi Team

Rated 5 out of 5 stars

The products are great

The products are great. I had a problem with delivery and the guys were great at sorting it out quickly.

March 17, 2019
Unprompted review
Olfi logo

Reply from Olfi

Thank you so much for sharing your feedback, Frank. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Great to see you love your Olfi products!

- Olfi Team

Rated 5 out of 5 stars

Brilliant company and top quality…

Brilliant company and top quality products. Any questions about the camera I have had were resolved in minutes by customer services who are not only knowledgeable but friendly.
I would buy any camera from any other company now
Highly recommend

March 13, 2019
Unprompted review
Olfi logo

Reply from Olfi

Thank you so much for sharing your feedback, SSFairy. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Great to see you love your Olfi action camera!

- Olfi Team

Rated 5 out of 5 stars

Excellent service

Excellent service with quick despatch. Staff are knowledgeable and helpful.

March 11, 2019
Unprompted review
Olfi logo

Reply from Olfi

Thank you so much for sharing your feedback, Rebecca. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.

- Olfi Team

Rated 4 out of 5 stars

Customer service excellent

Super fast delivery. Excellent customer service. Would of given a 5 but the spare accessories you need sometimes are a little expensive. But apart from that. Really good

March 7, 2019
Unprompted review
Olfi logo

Reply from Olfi

Thank you so much for sharing your feedback, Paul. Our business is all about customer satisfaction and it sounds like we achieved that goal with you.

- Olfi Team

Rated 4 out of 5 stars

Easy process from start to finish

Easy process from start to finish. Have placed a number of orders with no problems.

March 5, 2019
Unprompted review
Olfi logo

Reply from Olfi

Thank you so much for sharing your feedback, Susan. Our goal is excellent customer satisfaction and it sounds like we achieved that goal with you. How can we turn that 4 star into a 5 star?

- Olfi Team

Rated 5 out of 5 stars

Excellent product

Excellent product. Amazing quality for a fraction of some of the bigger brands

March 4, 2019
Unprompted review
Olfi logo

Reply from Olfi

Thank you so much for sharing your feedback, Dave. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.

- Olfi Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. When I let them know that one of the camera mounts they sent me was faulty, they sent a replacement and spares the very same day.

March 1, 2019
Unprompted review
Olfi logo

Reply from Olfi

Thank you so much for sharing your feedback, Graham. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.

- Olfi Team

Rated 5 out of 5 stars

A few more Olfi accessories.....

All of my experiences with the team at Olfi have been very positive. The website is excellent I ordered what I needed and it arrived pronto. Whenever I've needed to speak to anyone, they've been very very helpful, friendly and enthusiastic.

February 27, 2019
Unprompted review
Olfi logo

Reply from Olfi

Thank you so much for sharing your feedback, Bill. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.

- Olfi Team

Rated 5 out of 5 stars

The Olfi Team are Super-helpful

The team at Olfi are always super-helpful and polite. I had a bit of an accident with my waterproof case and they were able to help me identify the correct replacement part kit, which was great value. Nice to know that they sell parts like this and that I don’t have to throw away lots of good components when one part breaks.

February 25, 2019
Unprompted review
Olfi logo

Reply from Olfi

Thank you so much for sharing your feedback, Steve. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.

- Olfi Team

Rated 5 out of 5 stars

Great item and Customer Service second…

Great item and Customer Service second to none.. Very happy with everything!!

February 25, 2019
Unprompted review
Olfi logo

Reply from Olfi

Thank you so much for sharing your feedback, Steve. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.

- Olfi Team

Rated 5 out of 5 stars

Genuine

Genuine , V Easy to deal with and any issues solved without fuss. I even got a discount on a second camera after i lost the first in an accident plus a few free extras ... Brilliant.!

February 20, 2019
Unprompted review
Olfi logo

Reply from Olfi

Thank you so much for sharing your feedback, Neil. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.

- Olfi Team

Rated 5 out of 5 stars

Happy customer

Great product, great service

February 19, 2019
Unprompted review
Olfi logo

Reply from Olfi

Thank you so much for sharing your feedback, Dave. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.

- Olfi Team

Rated 5 out of 5 stars

WOW!!!

WOW! I bought a bundle and it’s awesome, it’s great getting stuff in the post and getting this little lot was like Christmas Day! Much better then I’d expected at the price, the quality is excellent. Bye bye go pro! 🤷🏻‍♂️ I’d recommend this company to anyone, cheers Jonny Smith (carpervert) owe you one bro.

January 30, 2019
Unprompted review
Olfi logo

Reply from Olfi

Thank you so much for sharing your feedback, W Chrobok. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Great to see you love your Olfi action camera!

- Olfi Team

Rated 5 out of 5 stars

I bought the remote and sd card for my…

I bought the remote and sd card for my olfi and received the items after 3 days through international post

January 29, 2019
Unprompted review
Olfi logo

Reply from Olfi

Thank you so much for sharing your feedback, Chris. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.

- Olfi Team

Rated 5 out of 5 stars

Best customer service that I have ever…

Best customer service that I have ever dealt with olfi are great. Everyone should jump off the go pro wagon and get on olfi.
Cheers guys

January 28, 2019
Unprompted review
Olfi logo

Reply from Olfi

Thank you so much for sharing your feedback, Danny. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.

- Olfi Team

Rated 5 out of 5 stars

Excellent

Excellent service, I ordered some accessories and they were despatched super quick however Royal Mail lost the package, Olfi then sent out a replacement package free of charge and items arrived within a few days. Fantastic customer service and quality products. 5*

January 27, 2019
Unprompted review
Olfi logo

Reply from Olfi

Thank you so much for sharing your feedback, Joe. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.

- Olfi Team

Rated 5 out of 5 stars

Great service

January 25, 2019
Unprompted review
Olfi logo

Reply from Olfi

Thank you so much for sharing your feedback, David. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.

- Olfi Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look