Olive & Piper Reviews 645

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

What a wonderful business to work with. The products are amazing quality, beautiful and even more lovely in person. The customer service team is incredibly helpful and guided me to exactly what would... See more

Rated 5 out of 5 stars

It was my first time ordering from Olive & Piper, and I’m honestly so impressed! ✨ I bought two jewelry sets for my cousin’s wedding, and they turned out absolutely stunning — even more beauti... See more

Company replied

Rated 5 out of 5 stars

Olive and Piper first off has the most beautiful danity jewelry! Seeing it in person makes me so much more excited to wear it for my wedding day! I ordered earrings for me, my mom, and my mother in la... See more

Company replied

Rated 5 out of 5 stars

O&P is one of the ONLY places I shop for affordable, high-quality jewellery. They always fix any mistakes, they listen to suggestions for new designs, and they always add a personal touch to their c... See more

Company replied

Company details

  1. Jewelry Store
  2. Costume Jewelry Shop
  3. Fashion Accessories Store
  4. Jewelry Designer

Written by the company

Olive & Piper is a woman-founded and women-led, small jewelry brand from Vancouver, designing timeless and classic jewelry pieces that make you feel confident and beautiful. Whether it's for everyday style, or those special moments that create some of life's best memories, we're here for you. Shop a variety of stud earrings, statement earrings, luxe bracelets, pendant necklaces or wedding jewelry for your big day - our pieces are easy-to-wear and versatile…all with our signature touch of luxe!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

645 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I recently ordered several pieces from…

I recently ordered several pieces from Olive + Piper for my wedding and everything turned out way more beautiful than I imagined!! The quality greatly exceeded expectations and the price can’t be matched. Thank you so much for you beautiful product and fabulous service!

June 13, 2018
Unprompted review
Rated 5 out of 5 stars

Wedding Bling!

Love love love my latest purchase from Olive and Piper! Got my mom some bling for my wedding and also bought myself a bracelet to go with my earrings. Keep up the amazing work ladies! I strongly recommend all of their products to everyone!

June 11, 2018
Unprompted review
Rated 5 out of 5 stars

I LOVE

I LOVE my Leah stud earrings and Paloma necklace but the necklace does twist funny ways sometimes, though it’s not hard to fix.

June 11, 2018
Unprompted review
Rated 5 out of 5 stars

Porter cluster studs + Tania is amazing!!

I would highly recommend olive + piper. Not only is their jewelry beautiful and have an amazing selection, but Tania was so accommodating and helpful. I made a last minute rush order a couple days before my wedding, and thankfully being local, she was able to fulfill my order the next day with no issues and had even arranged for flexible pick-up times. She definitely went above and beyond! I ordered the Porter cluster studs and my wedding outfit would not be complete without them :) Their packaging was on point as well!

June 7, 2018
Unprompted review
Rated 4 out of 5 stars

I loved the customer service and…

I loved the customer service and experience of shopping with o+p, but the earrings themselves, I wish the posts were silver or gold because I cannot wear them for very long with the current posts. Which is unfortunate because I purchased them for everyday wear.
I love how they look, how they were packaged and how fast they got here. Please upgrade the posts!!

June 1, 2018
Unprompted review
Rated 3 out of 5 stars

Satisfied

The pictures on the website are a little misleading but that's another story. Got this for my wife about 3 weeks ago and she hasn't been able to wear it yet -- the hoop for the chain on the pendant is not big enough to fit over the chain's clasp. I got an email from o+p 2 weeks ago that a new chain was coming, but still haven't seen anything yet....

Update: We did receive the replacement chain just a day or 2 after I wrote my original review. The pendant fit fine and my wife does love the whole piece. I didn't realize the website had been updated and I don't think that, nor the issue with the chain were intentionally deceitful in any way. O+P were communicative throughout the whole thing and quick to resolve the issues, just kind of started on the wrong foot (feet). Would recommend and use them again in the future

May 29, 2018
Unprompted review
Olive & Piper logo

Reply from Olive & Piper

Hi Brett, I'm really sorry that your experience with olive + piper hasn't been amazing so far! As you provided your feedback to us in our email conversations, we have updated all your suggestions to ensure that shopping on our site is as straight forward as possible. As for your chain, I reached out to you to let you know that we noticed there was a problem with the item we sent you. As promised, a replacement was sent out to you. Had you not received it yet though, we are not aware of. If you let us know, I would be more than happy to look into it for you and send you another one if it got lost - it's not the slightest problem at all. We will be in touch via email. Thanks for your patience and your feedback.

Rated 5 out of 5 stars

I love this shop

I love this shop! Purchased my beautiful wedding jewelry from here. Tania is very accommodating and quick to reply. I love all of the pieces and I ahead recommend this shop to people who compliment my purchases. Will love to purchase more in the future

May 28, 2018
Unprompted review
Rated 5 out of 5 stars

Perfect ‘little something’

This was the perfect gift for my sister’s first Mother’s Day! The packaging was beautiful and tracking spot on. I appreciated the company follow up after my purchase just to say thank you - customer service goes a long way! I look forward to making future purchases!

May 23, 2018
Unprompted review

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