Product is not like the description. Text description says hand made in India. What arrived is plastic mould with resin and comes from China. I would not recommend this particular product (o... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
When hadnt received in few weeks i realised coming from china and took the shine off it...weel made and will wear just ashame its plastic and not real...will be being more careful with websites going... See more
Company replied
I ordered two dream catchers and they are divine and beautifully crafted. the feathers are dipped in gold and the stones are stunning … it did take a while to arrive which i was annoyed with the couri... See more
Company replied
The team at Olivenorma are very helpful and managed to solve my order issue in a professional manner. They answered emails quickly and politely. I’m very happy with my purchase.
Company replied
3.4
Average
390 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
I like this company
I like this company. The jewelry is always double packed. First, in a nice box. Second, in a protective pouch. The jewelry itself is of great quality. I love the design.
May 16, 2024
Unprompted review
Reply from Olivenorma
Hiyaa! Thank you so much for your love and support!
It’s our great pleasure to serve you!
Wish you a great day!😊
Reply from Olivenorma
Hiyaa! Thank you so much for your love and support!
It’s our great pleasure to serve you!
Wish you a great day!😊
Reply from Olivenorma
Hiyaa! Thank you so much for your love and support!
It’s our great pleasure to serve you!
Wish you a great day!😊
Got a good price cute ring and it got…
Got a good price cute ring and it got here fast
June 19, 2024
Unprompted review
Reply from Olivenorma
Hiyaa! Thank you so much for your love and support!
It’s our great pleasure to serve you!
Wish you a great day!😊
Reply from Olivenorma
Dear customer, thank you for taking time out of your busy schedule to write to us.
Really sorry that the item couldn't meet your expectation. To be honest, our products are good quality with competitive price also get well feedback in the market.
However, your kind opinion would be much appreciated. We will submit this to the supplier for further improvement.
If you are not satisfied, you can return it for full refund or exchange it.
Thanks for your understanding.
Have a nice day.
Very good
I love there product the only reason I give them a 4 star is because the chain was small ....if the chain was a little bit bigger I would have gave them a 5 stars guaranteed
June 9, 2024
Reply from Olivenorma
Hiyaa! Thank you so much for your love and support!
It’s our great pleasure to serve you!
We will submit this to the relevant department for further improvement.
Wish you a great day!😊
Garbage!!!
I initially rated them 3 stars, but after my finger turning green less than a week after wearing the ring I purchased from them, AND the fact that I've also already lost a stone... ONE STAR!!! Would give them ZERO if I could!!!
June 18, 2024
Unprompted review
Reply from Olivenorma
Dear customer, thank you for taking time out of your busy schedule to write to us.
Please accept our sincerest apologies for the inconveniences.
Could you please contact us via Facebook messengers or Email address contact@mail.olivenorma.com with the photo the item you have received？
We will try our best to follow up with your order issues and solve the problems accordingly.
Please rest assured that we are a responsible seller and we will not let our customers lose.
Sorry for any inconvenience caused.
Thanks for your understanding.
My crystal is as I expected it to be
My crystal is as I expected it to be. It is unique and beautiful!
June 10, 2024
Unprompted review
Reply from Olivenorma
Hiyaa! Thank you so much for your love and support!
It’s our great pleasure to serve you!
Wish you a great day!😊
The ring looks fake
The ring looks fake. Looks nothing like the picture. I would like a refund please.
May 31, 2024
Reply from Olivenorma
Dear customer, thank you for taking time out of your busy schedule to write to us.
Please accept our sincerest apologies for the inconveniences.
Really sorry that the item couldn't meet your expectation. To be honest, our products are good quality with competitive price also get well feedback in the market.
However, your kind opinion would be much appreciated. We will submit this to the related departments for further improvement.
Could you please send us the picture of the item you received?
Then we will help you check it.
And we have sent you the message via your order email，please check it.
Thanks for your understanding.
Have a nice day.💖💖
My ring was beautiful
My ring was beautiful. Brilliant stones . Well made thank you .I love it
June 8, 2024
Reply from Olivenorma
Hiyaa! Thank you so much for your love and support!
It’s our great pleasure to serve you!
Wish you a great day!😊
The stones are fake the pyramids are…
The stones are fake the pyramids are fake.. they not only would not refund my money but they wanted to give me coupons. This whole store is a scam. Remember you get what you pay for.
May 4, 2024
Unprompted review
Reply from Olivenorma
Dear customer, thank you for taking time out of your busy schedule to write to us.
Please accept our sincerest apologies for the inconveniences.
Really sorry that the item could not meet your expectations. To be honest, our products are good quality with competitive price also get well feedback in the market. However, your kind opinion would be much appreciated. We will submit this to the related departments for further improvement.
We have refunded the money according to your request on May 19. Are you dissatisfied with other aspects?
Thanks for your understanding.
Have a nice day.💖💖
got a great ring.
got a great ring.. the quality is superb! came with a super cute box and bag. got my ring within 7 days!!
June 6, 2024
Unprompted review
Reply from Olivenorma
Hiyaa! Thank you so much for your love and support!
It’s our great pleasure to serve you!
Wish you a great day!😊
Reply from Olivenorma
Hiyaa! Thank you so much for your love and support!
It’s our great pleasure to serve you!
Wish you a great day!😊
Again the ring is not the color in the…
Again the ring is not the color in the he picture..it was pink not purple.
June 4, 2024
Reply from Olivenorma
Dear customer, thank you for taking time out of your busy schedule to write to us.
Please accept our sincerest apologies for the inconveniences.
Kindly remind you that colors on your computer monitor may slightly differ from actual product colors due to the the inevitable differences in monitor type and setting.
We have refunded you according to your request. Do you have any other questions about your order? You can contact us by Email address contact@mail.olivenorma.com
Thanks for your understanding.
Have a nice day.💖💖
Thesilver on the ring has turned.
Thesilver on the ring has turned.. this was and it's disappointing.
May 22, 2024
Reply from Olivenorma
Dear customer, thank you for taking time out of your busy schedule to write to us.
We suggest taking a shower and sleeping without wearing jewelry. Avoid touching water, oil, or sweat to better maintain color and protect jewelry.
Have you been exposed to water? Could you please send us the picture of the ring you talking about? Then we will help you check it.
And we have contacted you via email，please check it.
Thanks for your understanding.
Have a nice day.💖💖
I ordered a item on the 31 and I…
I haven't received my email but yall said it should be there 3 hours ago
May 30, 2024
Unprompted review
Reply from Olivenorma
Dear customer, thank you for taking time out of your busy schedule to write to us.
Please accept our sincerest apologies for the inconveniences.
We checked that you submitted two orders, one order has been paid, and one order is in the shopping cart waiting for payment, so you will receive a prompt message of unpaid.
Please don't worry, we have removed the order in the shopping cart for you and will send your other order as soon as possible.
In addition, we have sent the order details to your email, please check your email.
Thanks for your understanding.
Have a nice day.💖💖
TOTAL SCAM
Gave this place over a week ago and I haven't heard anything from them. Not a confirmation email, not an email receipt, nothing. Don't give your money to these scammers
May 21, 2024
Unprompted review
Reply from Olivenorma
Hello, we're so sorry for any unpleasant experience.
Generally speaking, after placing an order, you will receive an order confirmation email in your mailbox, if you have not received it, please check your spam or you can contact us to check it for you.
Please contact us via Facebook messengers or Email address contact@mail.olivenorma.com we will try our best to follow up with your order issues and solve the problems accordingly.
Sorry for any inconvenience caused.
Thanks for your understanding.
Reply from Olivenorma
Hello, we're so sorry for any unpleasant experience.
Our products are good quality with competitive price and they are made with the best technology also get well feedback in the market.
Could you please send us the picture of the item you received?
Then we will help you check it.
If you are not satisfied, you can return it for full refund or exchange it.
Thanks for your understanding.
Beautiful necklaces and mala beads
I have a variety of gemstone necklaces and mala beads from Olivenorma, and I'm so in love with each! The gemstone quality is top notch and the craftsmanship in the jewelry pieces is so well done. The colors of the gems are vibrant and the pieces are so beautifully put together. I love looking through the Olivenorma site to see all of the beautiful new pieces they have.
May 23, 2024
Unprompted review
Reply from Olivenorma
Hiyaa! Thank you so much for your love and support!
It’s our great pleasure to serve you!
Wish you a great day!😊
Love olive norma and their products
Love olive norma and their products, my current favorite is their turquoise hoops! I have sensitive ears and they are wonderful and do not bug me at all!💕
May 22, 2024
Unprompted review
Reply from Olivenorma
Hiyaa! Thank you so much for your love and support!
It’s our great pleasure to serve you!
Wish you a great day!😊
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