Oliverandgrace Oxford Reviews 54

TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, most reviewers were let down by their experience overall. Many customers found the product quality to be extremely poor, noting that items were thin, made of cheap materials, and often looked nothing like the pictures advertised on the website. People frequently mentioned issues with printed-on details like elbow pads and stag motifs, which were depicted as embroidered or of higher quality online. The return policy was a significant source of frustration, with many discovering that returns had to be sent to China at their own expense, often leading to no refund or a partial one. However, some customers also noted that the website and descriptions were misleading, giving the impression of a UK company or higher quality products than what was received. Conversely, a small portion of people were satisfied with their orders, finding the design elegant and the quality exceeding their expectations, even ordering additional items.

What people talk about most

Product

Reviewers highlight significant dissatisfaction with the product, noting that items often look nothing like... See more

Quality

Customers consistently note negative experiences with quality, describing items as cheap, rubbish, and poorly... See more

Return policy

Users describe negative interactions with the return policy, primarily due to the requirement of sending... See more

Order

Consumers find order to be ambiguous, with many reporting dissatisfaction due to receiving inferior products... See more

Website

Clients share ambiguous opinions on the website, with some praising its polished design and elegant... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Whilst they keep you up to date with shipping the quality of the clothing is not anything like the pictures. The garments are VERY thin, the elbows pads are just painted on & not in the right area. O... See more

Rated 2 out of 5 stars

No connection to Oxford or premium quality whatsoever. Payment processed in the Netherlands and average quality polyester (not cotton rich as advertised) shipped from China, thus delivery took almost... See more

Rated 1 out of 5 stars

I am experiencing the same problems with this company and agree 100% with everything people are saying. I wouldn’t put the dog in this sweater and like a lot of people thought this company was fro... See more

Rated 1 out of 5 stars

I'd ordered two items of clothing which is absolutely rubbish. I've also requested quite a few times for a return label. And a full refund. Only received a story saying their disappointed I'm not h... See more



Contact info

1.5

Bad

TrustScore 1.5 out of 5

54 reviews

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Rated 1 out of 5 stars

I really wish I had read the reviews…

I really wish I had read the reviews before buying but unfortunately not and received my order today and it is absolutely shocking how cheap it is and nowhere near worth the money I paid for it. I have contacted the company but very much doubt I will get anywhere with it. DO NOT BUY FROM THIS COMPANY. False advertising and not even a UK company as they try and claim.

November 25, 2025
Unprompted review
Rated 1 out of 5 stars

Poor service

Poor service, went to cancel order after reading reviews (should have read them before ordering) decided to cancel after half hour of ordering and got email saying order in transit- what after half hour of ordering it has been processed, I simply don’t believe it, only wish I had read reviews first— lesson learnt!!!

November 18, 2025
Unprompted review
Rated 1 out of 5 stars

Bought a jumper from Oliver and Grey…

Bought a jumper from Oliver and Grey and it was awful we wanted to send it straight back but couldn't get them to give us a return address so I paid the postage and sent it to the return address that was on their package, they said they hadn't received it so I got proof from the post office that it had been delivered but they refused to accept this and said it had to go back abroad and we had to pay for the shipping costs, NEVER buy anything from this firm, be warned it is rubbish quality and my husband would not be seen dead in it, a proper disgrace...

October 31, 2025
Unprompted review
Rated 1 out of 5 stars

Buyers beware don’t buy any products…

Buyers beware don’t buy any products from this company. There are a SCAM - if you see any pull over all the likes with a a stags head and elbow guards these are all transfer printed. They are rubbish. Facebook should be prosecuted for advertising these goods for them.
Quint

November 17, 2025
Unprompted review
Rated 1 out of 5 stars

Received a mens sweatshirt yesterday

Received a mens sweatshirt yesterday . The quality is absolutely rubbish! The garments full price was £80 and it was discounted to £40. To be honest it isn't worth £10. I have contacted the company to find out thier returns policy . I won't be using them again !

November 15, 2025
Unprompted review
Rated 1 out of 5 stars

Oliver & Grace Oxford - scam company

Ordered a garment from Oliver & Grace Oxford but when it arrived it was very poor quality and didn't fit correctly. Despite offering a 30 day return policy it refused initially to supply a return address which eventually transpired to be in China and in one of their subsequent E-mails they state "returns to international warehouses can be costly and are best avoided" Their website claims to have in excess of 1000 4 and 5 star Trustpilot reviews yet none can be found - this is obviously a scam

November 3, 2025
Unprompted review

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