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Oliver Spencer Reviews 

768
•
TrustScore 4.5 out of 5

4.7

Fashion Designer
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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers overwhelmingly had a great experience with this company, consistently demonstrating a remarkable level of overall satisfaction. Customers frequently praise the exceptional quality of the garments, noting that the fabrics, design, and overall construction are always top-notch and durable. Consumers also appreciate the fast and efficient shipping service, alongside beautifully wrapped packages that make online purchasing feel like a truly special treat. Buyers often mention that the online ordering process is smooth, with accurate sizing guides and helpful support teams ready to assist. However, some people mentioned that delivery could sometimes be unexpectedly slow or delayed during transit. A few consumers also noted minor issues with item sizing or occasional product defects upon arrival.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the excellent quality,... See more

Quality

Reviewers highlight positive aspects of quality, noting that the materials feel premium, the tailoring is... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting that items arrive on time and are... See more

User experience

Customers had positive experiences with user experience, noting that ordering online was simple and finding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

High quality products with a smart casual, modern vibe. More on the pricey side, however, but in this world you ought to charge for what your product is worth. The other highlight is that there is an... See more

Rated 5 out of 5 stars

I used to buy a lot of clothes from Nigel Hall's shops but since he stopped trading it has been a relief and joy to discover Oliver Spencer. My entire wardrobe is being taken over by jumpers, jackets... See more

Rated 5 out of 5 stars

Order 2 pairs of Oliver Spencer Fishtail Trousers. Well-packaged, quick delivery. I buy a couple of pairs of these every few years, and they continue to deliver each time. Great fit and quality.

Rated 5 out of 5 stars

Excellent quality goods. At this point I buy shirts almost exclusively from Oliver Spencer - I really don’t think there’s anyone better.

Company details

  1. Fashion Designer
  2. also in
  3. Men's Clothing Store

Information provided by various external sources

Mens designer clothes. Modern fits with classic quality construction. Designed in London by Oliver Spencer and made in England and the EU.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

768 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(768)

86 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Returns

Returns:

The three items which I ordered did not fit me correctly, either the smaller size or the larger size. The returns process was simple and I was refunded quickly and with the minimum of fuss.

December 16, 2025
Unprompted review
Rated 4 out of 5 stars

Oliver Spencer delivery

The delivery time was communicated in advance and I had the chance to rearrange the delivery location. Only thing was I had to look up what Baytree is - there was no mention of Oliver Spencer on the delivery notifications from DHL.

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

DFL failed to deliver to my home…

DFL failed to deliver to my home despite the fact that I stayed in all day and waited for them to call. They claimed they had called. Not true. Eventually,, and at a significant loss of time and money I had to go all the way to DFL Wapping to collect the goods. Lousy service from DFL

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great quality

Order 2 pairs of Oliver Spencer Fishtail Trousers. Well-packaged, quick delivery. I buy a couple of pairs of these every few years, and they continue to deliver each time. Great fit and quality.

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

My favourite place to shop

I used to buy a lot of clothes from Nigel Hall's shops but since he stopped trading it has been a relief and joy to discover Oliver Spencer. My entire wardrobe is being taken over by jumpers, jackets and shirts from OS and I couldn't love the clothes more! They are effortlessly cool, stylish and timeless and I will be shopping at Oliver Spencer for many years to come!

November 5, 2025
Unprompted review
Rated 4 out of 5 stars

Refunded overcharge

there was a little confusion concerning the refund after I was overcharged, but eventually it went through ok.

October 7, 2025
Unprompted review

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